I go to the dentist for dental treatment Sholpan Kabylovna, does everything neatly, cleanly and most importantly explains every step, the process, you feel comfortable.Thank you so much for your patience and hard work.and the prices are adequate.I recommend.
Terrible queues for therapists. Constant scandals in the corridors. The patients themselves, not respecting the work of doctors, swear almost to the point of a fight. someone has coupons in their hands, but the queue is like for bread in a hungry year. The next ones themselves are not allowed to come with coupons. We need to change the work of doctors. This is all because in order to get to a narrow specialist, it is necessary to make an appointment with a therapist, and only then go to a specialist. You need to do as before, you need to make an appointment with a specialist at the reception and go to the doctor on a coupon. And the therapist should treat his patients from his site. After all, if I don't have a sore throat, ear, or nose, I won't go to an ENT doctor's appointment.
What kind of bullying is this? I was fixed at my place of residence in your clinic, I was detached now I'm at 8 on Cyran. That is, I have to go through the whole city by bus from 1 Almaty to Sairan? Is this how you fight the epidemic? Who gives such orders? Why do you do what you want?
The worst polyclinics in the whole city, there are not enough doctors, you need to make an appointment with a therapist two weeks before the appointment, to narrow specialists and some tests you need to get to a therapist so that she writes a piece of paper to another office, you will sit in line for at least forty minutes and they will write you a referral, then you need to go back to the therapist again. Oh, it's just a nightmare.
The staff is wonderful, sensitive, responsive, qualified! But there is no laboratory of its own, although there are opportunities for its placement in the clinic. Another disadvantage: meetings and lunches during working hours. Because of this, patients lose their time by the hour, or even more.... for this minus 2 stars.
I would like to express my gratitude for the professionalism and responsiveness of nurse Aigerim from the 26th precinct and doctor Venera Urynbayevna!
As for the polyclinic, there is a shortage of professional specialists, and in general, the policy of the polyclinic leaves much to be desired...
the specialists are highly educated, competent, and responsive. The sanitary condition is excellent. I feel the work of the team is coordinated. I take this opportunity to congratulate Malina Amreevna on her anniversary! I wish you good Health, success in your work, and long good years of work for the benefit of the health of the population!!! Success in work, in life to the entire team of the 9th polyclinic headed by the head Musabaev A. M. Prosperity 🇰🇿
It's clean, cozy, and organized. The specialists are good. Customer relations are good. The location is convenient, there is a shopping center " Zhibek - Zholy " nearby, not far from the shopping center "March ", train station -1, school and PSC.
I would like to sincerely thank the deputy chief physician Meirzhan Ashirovna and Madina Omarovna for their literacy, tact, humanity, responsiveness, responsibility. These are the people who run the clinic. May God grant you patience , and most importantly health , so that you can also conscientiously perform backbreaking work . It's even scary to imagine who will stay after you leave the clinic.
I give 4 stars only because there are certain doctors who know their business!
The reception is terrible, you can't get through, or they pick up the phone and immediately go to bed. Prescribe medications without making a diagnosis, relying on the spoken words of patients, although they must take tests and clarify what is the matter!
The genicologist of the 6th precinct is terrible, she is always on the phone, talking as if someone came to her house (I don't want to look at you, it hurts), the ultrasound doctor on the 4th floor gives out unsolicited advice and sticks his nose where it's not supposed to (you're an expectant mother should dress differently) they came to you for an ultrasound and not for advice.
The best polyclinic in the city. I love this clinic. The doctors are professionals, they will not be rude to you here, they will always answer your questions, prompt you, help you. The bathrooms are clean, not shabby. In terms of the quality of cleaning and order services, it is in no way inferior even to private paid clinics. I put "5" out of 5. Thanks to the doctors, nurses and nurses of the polyclinic for their work!
I want to express my gratitude and responsiveness to the doctor of the GP 9 polyclinic for his professionalism in his field, for high-quality treatment to Dairov Said . She is both a pediatrician and a therapist, a doctor with a capital letter. Thank you
I can't get to an appointment with a narrow specialist right away, I take a lot of tests myself in other laboratories, there are no services in the list, there are no specialists, again, I have to pay for all of them, it is desirable that all the shortcomings be corrected, even there is no physical therapy, it turns out most of what is needed is simply not in our clinic, but it's a pity, because the area is large and there are a lot of patients.
It is very difficult to get to narrow specialists, there are not enough doctors. You sign up for one time, and you end up sitting in line for hours. The pediatrician is only good there, he is always in touch and if it is urgent, he takes a live turn.
The polyclinic is spacious, a lot of incompetent surface doctors are so gray for show... And it is equipped with devices, but all of them, if some device is broken, then the repair is very long and this is a capital for the patient...
Once my mother opened a certificate for my sister when she got sick, she went around the entire clinic there and in the end she was told to come to the same office that she came to in the beginning (our doctor was on vacation)
DD! the child is 4 months old. We were at a doctor's appointment today on 12.10.23, but the doctor was at the meeting and the appointment did not take place. Why gather doctors during the reception of patients? Baby day, a queue was gathered, there was a crowd in the offices... Set up an appointment schedule!
The provision of medical care in a timely manner is not satisfactory. A permanent appointment almost a month in advance or even more. It is not clear why we have polyclinics and for what? Sometimes there are no specialists in the profile, then there are no medicines, then meaningless queues for appointments and tests. I would like to wish for the best.
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Level 9 Local Expert
March 26, 2024
I want to write my opinion about this clinic. I turned here after an appendicitis operation for a dressing immediately, the surgeon on the third floor intervened, thank you very much for this, special thanks to the nurse in the purulent dressing room, an adult woman tateshka in general, our handsome doctors Rahmet you Alla times bolsyn for your work
I'm generally shocked what happened to this clinic. I just want to ask: Why do we pay for medical insurance if we can't get to a specialist, and we go for a fee?
Fluorography and X-ray do not work, they are constantly sent to other clinics. You can't get to Laura at all, you call to sign up at the beginning of the month, they say there are no coupons, but you won't get there without coupons, constantly swearing☝️
The receptionist has become impudent!!!!! It is not possible to get through there at all! Sometimes they are busy, then they don't pick up the phone, and recently I had the opportunity to see with my own eyes how their phones were taken off the phone, and they were sitting and sharpening their mistakes. Of course, I made a remark to which they immediately reacted, but with dissatisfied faces. In the children's registry, young girls do not want to answer the phone, calmly pick up and immediately put down the phone and that's it, you'll get through! When the Ministry of Health comes to check on them.... They do what they want. There are scandals all the time, all the time!!!!
I did a revaccination in this hospital. The staff is friendly. The hospital itself is clean. I liked. Unlike other state hospitals, this one certainly differs in a good way
Eternal problems with specialists of narrow specializations. There is always someone missing. If there is a doctor, then the queue is a month in advance. How is the traumatologist sitting there? He came with a swollen finger, he didn't even look, he says why he came, everything is fine there. I came to the 4th hospital, took a picture and put on a cast. And this is not an isolated case. My friends had a problem with the shoulder, I sent them home. Who's holding this nedovrach there? Whose relative is it? Wipes his pants and gets paid for it?
The district therapists and nurses are very attentive, there is no difficulty in getting free medicines. An optometrist, a neurologist are also masters of their craft
I HOPE THEY WILL HEAR ME AND TAKE ACTION!!!!!!
I hope my appeal will not be ignored!!!!You can say a cry for help!The most precious thing we have is our children!And it is to you that we entrust the most valuable things!But today is an extraordinary case!I have never seen such indifference among the medical staff!After the covid (the child is one and two years old), we had a complication, after discharge three or four days later.Since we live on another site, but we remained in the 9th polyclinic to be serviced, we were refused a call by Ms. Porlakova (pediatrician)We came to the reception ourselves.We received the appointment despite 4 meds.the staff in the office who staged a farce there was noisy and could not hear anything.and there's nothing to breathe!according to this appointment, I immediately began to treat the child, it got worse in the evening.I wrote to Parlakova...I read it, ignored it, started calling, didn't pick up the phone, then disconnected the phone and put it on forwarding!!!The time was not 18:00!Why take responsibility for the treatment and counseling of our children if YOU are such a callous and cold-blooded person!why work in such a demanding job???After all, you gave the appointment and the child got worse!!!I just wanted to know what to do next!They did everything they could to keep me from getting through!And did you take an oath?!?And I entrusted you with all the most valuable things???And if the child has a quincke swelling, or anaphylaxis.shock, or gave you an allergy???Who will be responsible for your carelessness?
once I had an incident in this clinic with an ultrasound machine.But the head doctor, respect for her and long life, solved this problem.For which I am grateful.For her professionalism and sociability.
I hope this will not be left aside, because such doctors in fact should not be a priori!
Sincerely AA
Of course, it is infuriating that in order to get to a specialist, you must first visit a therapist. An ordinary polyclinic, not outstanding in any way.
A large building. The corridors, offices, and toilet are clean. All the rules are followed here. A convenient tableau of the schedule of sites and doctors.
All doctors are available.
There is no parking. There is an entrance for the disabled.
The clinic is at the highest level. I was pregnant in 2019, I am registered with them as an asmatic, but thanks to the Almighty and the doctors, they helped me carry my baby and I gave birth to him. The patient was treated like a small child and all the doctors were at the highest level. And now my baby and I are being observed in this clinic, where doctors are qualified specialists. I advise everyone.