I've only been there once. But I really liked it. Responsive staff. I even wrote a thank you note to the receptionist. I forgot her name. She did not respond to a business remark with aggression, on the contrary, she quickly corrected everything proposed with one call. She was so young, but she quickly corrected the mistake, which you won't see in other government organizations. If everyone in Kazakhstan worked like this, I can imagine how Kazakhstan would quickly change for the better.
In some organizations, civil servants respond as if they came to their home, and not to a state institution. there is no culture of behavior!!!
And in this organization I felt the order. Thank you.
You can only write positive reviews. Especially the woman I don't know what her name is in the help desk. Very pleasant, she will explain in 2 languages. And the doctors here are all professionals. The attitude towards people is excellent.
The repair was done, well done. But the doctors' arrogance and rudeness towards patients remained. The attitude towards the elderly and children is as if they came to borrow money from doctors. If you ask to do a certain analysis, they refuse. They say - go to the Internet for treatment. What does the Internet have to do with it, if you ask for a referral for hormones or biochemistry for your own money. At the same time, it is problematic to diagnose a doctor ... The only thing is that the girls from the registry and the technicians are well done