The clinic employs wonderful doctors, both in the adult and in the children's department. I would like to mention the wonderful pediatrician Tatyana Nikolaevna Kovaleva, responsive,kind, attentive and insanely caring, loves children, and they love her. Pediatric neurologist Nikolai Andreevich Pozdnyak, also one of his daughter's favorite doctors, we go to the appointment with great pleasure. Nikolai Andreevich is a specialist who will never leave a child without attention, will always help to find a solution to the problem, choose the right and optimal course of treatment, and will morally support in a difficult situation.
From the adult department, I want to mention the district therapist Dudko Alexander Alexandrovich, addressing him, I always receive detailed explanations about the causes and methods of treatment of a particular disease and recommendations for its treatment.
I would like to express my gratitude to Vladimir Georgievich Popko, a true professional in his field. We have known him for several years, he is always a kind, attentive, intelligent specialist, constantly interested in his health, always ready to give advice and recommendations. thank you!
I also want to wish the entire staff of the 37th polyclinic a Happy New Year and Merry Christmas! I wish you good health, love and well-being!
To begin with, not all sections of the therapeutic department have their own doctor. They constantly throw you from office to office, nothing is clear and you wait in line for several hours.
The list of paid services on the site does not match the actual services provided. It is impossible to contact a specialist on a paid basis to clean the ears, since it was clearly and clearly stated in the registry of paid services "we do not provide such services" (the price list for this manipulation is on the website). Also, the site does not match the opening hours of some offices with the actual one.
The examination room is a separate story. Perhaps some girls will understand and have come across this. It is as uncomfortable as possible to be there, the room is dark and does not inspire confidence. The way the examination and procedures are carried out is terrible. A painful and unpleasant process. So there is also a question about the sterility of the instrument. On the same day, with a difference of several hours, a smear was given (in this institution and in a private clinic). The result was extremely surprising: there is almost a bouquet of fungi and some infections, and according to the results from the clinic there are no deviations.
There is no desire to visit such a clinic, even on a free basis. Yes, even if I was offered money for a visit there, it is 100% refusal
About the children's department. I needed a duplicate of the annual school certificate (because the nurse at the school lost it). I decided to write a question and answer section about whether it is possible to order such a certificate, because in May everything passed. It's just possible or not.. The next day, I got a call from the clinic, asked why I didn't leave my full name (they were looking for me))). The card will be given to our pediatrician and the nurse will call us back. A couple of hours later, our nurse called back and said that the certificate could be picked up at the reception. Thank YOU for your promptness, for making it easier to get help in this way. For your politeness and attentiveness!
The polyclinic is not big for such a densely populated area. Lots of people , long lines
For that, in all offices there is all the information about the patient, who is where, from where!!!
In pediatrics, doctors are professionals, polite and pleasant in communication, recommend, consult.
In dentistry, I also liked the special treatment, with what!!!
I will add later how the teeth will be treated!
I, Elena Gorbatsevich, would like to thank Alina Vasilyevna Dimoglo, Chairman of the VCC, and Alexandra Vladimirovna Lisovskaya, Head of Surgery, for the highly qualified assistance in the treatment. Thanks!
I would like to express my gratitude to the day hospital doctor Zoya Dmitrievna and the procedural nurse Olga.They are professionals in their field with a capital letter .Kindness, professionalism,mercy ,participation ,knowledge of your business
I went to the dentist on a paid basis. I absolutely do not recommend it. I had a third ticket, I was already 20 minutes late, the nurse gave me a questionnaire to fill out in the corridor about possible diseases. The doctor talked on the phone three times in 30 minutes during treatment. The office would have needed a new renovation. The treatment of simple primary caries with anesthesia cost 125 rubles. For that kind of money, you can go to a private center where there will be normal service. P.S. Make at least normal office signs so that you don't have to walk through a maze and ask people where I can pay for the ordered service. I feel sorry for the people who belong to this clinic.
I came to the infectious diseases department for a sick leave, they started telling me that I was lying, that I was not ill, the doctor behaved incorrectly, sent me for blood tests, they say it was urgent, what time should I wait, so in addition to this, I also took a picture of the lungs and sinuses, I didn't even go to take it, because I came On the 1st, they were taken sick, the same situation was, only the throat was sore at that moment, they also sent for blood, as a result, they unsubscribed that they had visited them, in the form of a certificate, so they also incorrectly wrote the time, they wrote that I came to them for an appointment at 13:05, and it's okay that I've already done the tests, which I waited an hour, entered, in general, a solid deception, they wanted to give this piece of paper again, which is not even considered a valid reason for the employer, I will write a complaint to the Ministry of Health for non-provision of medical care, among other things, many people complain about such medical care in Google shame on you, the doctor also scoffed, saying I will also tell you that I have gray-brown-crimson snot, a disgusting contingent, the complaint is provided. Kuchinskaya took it... maybe it's time to pay attention to her, there are so many negative reviews about her, and the administration is inactive.
There are few good and conscientious doctors who are interested in the patient's problem. We trust them with our lives. It is better to treat cats and dogs and address them . In the children's department, you can't call doctors (doctors) at all.Draw conclusions from the administration of the polyclinic.
The fluorography room is dedicated to you! I am ashamed of your inhuman behavior towards people! You have nothing to do with medicine. Is rudeness, rudeness and ignorance all that you have been taught? Rude in communication, boorish in behavior, a nurse by the name of Godenyuk, what have you forgotten here, I don't understand ...? You're out of place, that's for sure!
Can you tell me what courses on rudeness and aggression to take in order to speak the same language with the women from the help?
And also tell me why I can't get to my doctor for six months, who is on sick leave, then for the 2nd time in these six months leaves for courses and cancels the appointment at the last moment?
You can't get anywhere with a coupon, you call the registry office, you never get coupons, you come to the doctor on a first-come, first-served basis, they don't accept you, they only talk on coupons, you stand in these queues with an infant, it's just impossible
There are no doctors at the site , they are thrown from office to office
The clinic is 2 in 1, for both adults and children. It took 10-15 minutes to get attached to the clinic at the place of registration. I got to my local therapist without any problems, and I also passed the tests without any problems.
I was in the clinic today on a paid basis (I visited ultrasound rooms). The overall impression is the highest score! The building is of modern architecture, the project is well designed: there is no congestion of people waiting for an appointment. Neatness and cleanliness on the floors and in the offices that I entered, there are medical workers in the lobby in case of visiting a patient with a fever, a wardrobe is working. On the ground floor, you need to pay for medical procedures and then you can go up to the indicated floor to the office in the coupon. Doctors and medical staff are friendly and will tell you if you don't know something. The toilet is clean, it is clear that the staff does not leave this room without cleaning. The reception was attentive, correct and informative. I recommend, if necessary, this clinic. I thank all the doctors and the head of the clinic for their work and respect.
Eternal queues. The absence of a traumatologist.. It is impossible to take a ticket to the right doctor. It is impossible to do a blood test for certain parameters. There are no specialized specialists. The rudeness of the medical staff. I don't even know what good things to write. Except that there is a pharmacy in the clinic.
The clinic is new, the design is intricate, the doctors, as everywhere, are different.
Gynecologists are all great! Even the young girls are smart! Good physiotherapy, hydrotherapy.
That's just the problem with the neurologist, that is, then not (((
this is the first time in the adult department, I hope that it will be the last (to take a whole quest on sick leave, and the queue is impassable with a wait of 1.5 hours or more), there are no questions for the children's department...
I would like to express my gratitude to the obstetrician-gynecologist SUNTSOVA ALLA ALEXANDROVNA. A wonderful doctor and just a wonderful person ♥️ Conducted her pregnancy with ALLA ALEXANDROVNA and never regretted it. The pregnancy was very easy and calm. I always went to the appointment in a great mood, because the doctor's attitude was excellent, the examinations were painless. If someone plans to carry out their pregnancy in the 37th polyclinic, then I strongly advise you to contact the best doctor - ALLA ALEXANDROVNA SUNTSOVA ♥️ 609 office.
I have been to it several times, I saw the help of patients, competent specialists, although many are young, but this is not a verdict, these specialists were young when they were young, the main thing is knowledge, experience will come with time. Responsive, good attitude towards patients, I was touched. To all the staff, all the doctors, nurses, I wish you good health, endurance, and strong nerves. God bless you all, and your families!
I would like to express my special gratitude to pediatrician Victoria Stepanovna Mekh, the best pediatrician, a professional in her field, responsive, responsible! I don't even consider other pediatricians for my child!
Very considerate staff, a lot of electronic services, help can be ordered by e-mail.
Very tasty oxygen cocktails.
Long queues are offset by high-quality inspection and attentive attitude
Hello, and Happy New Year to all, a good clinic, I like everything, and our wonderful pediatrician Svetlana Nikolaevna Ananyeva, her nurse Nadezhda Nikolaevna Sudnikovich, I have known them for so many years, professionals with attentive and kind attitude.And my adult therapist Kiselyova Tatyana Mikhailovna deserves only warm words, a competent, thoughtful, tactful doctor.And how many excellent procedures at low prices there are for rehabilitation, in particular water, I go all the time, and such a sincere treatment.Maybe those who are looking for bad things will always find them, be more tolerant and respect the work of doctors, nurses, and follow the lifestyle yourself.With respect and gratitude, Irina V. Vidishchuk.
In my opinion, this is one of the best state polyclinics in Minsk. The presence of competent and attentive doctors leaves a great impression of visiting this clinic.
I express my heartfelt gratitude to the district doctor Borshcheva Yulia Sergeevna and her assistant Katerina for the sensitive, professional attitude to visitors and in particular to our family of disabled people.It is pleasant not only to communicate with them, but also to receive qualified medical care for the patient.The work of the on-duty services of the polyclinic also deserves a good assessment, everything will be told, explained and aimed at solving this problem, because old people and long-livers understand the nuances poorly and they need support.Thank you to the management for raising such young people.A veteran of the USSR Armed Forces, a child of war and a wife, a veteran of labor, a child of war, a 90-year-old disabled person of the 1st group.🌟🎉🇧🇾🍅⭐October 6, 2023
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5
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Настя А.
Level 4 Local Expert
September 4, 2024
You don't even need to put one star here, but zero. The staff is just at the bottom, as is apparently all of our healthcare.
It means that I began to feel bad, but I did not attach importance to this, because I am on strong pills and feeling unwell is already the norm for me. The next day after work, my throat, nose, eyes began to burn and my head ached terribly, my temperature turned out to be elevated. I think, well, maybe it will be better in the morning! But I felt bad all night, just like in the morning.
I am a person whose temperature always rises only in the evening, in the morning I never have it, under any colds and diseases, only in the evening, and as a person with a medical education, I can say with confidence that yes, this happens!
02.03.2024 12:00 I go to the infectious diseases room, I was sitting at the reception of the "doctor" L. G. Kuchinskaya.
As always, everything starts with a survey of complaints, I told everything, I hear the question "was there a temperature in the morning?", I answer "no" as it is, to which they begin to teach me life, that I am so small and had to go to work, begins to ask the question "what time does your work shift start today?". Excuse me, but why should you care? I came in sick and I want to get treatment first of all, and in addition, a sick leave for at least 3-4 days to lie down and get cured.
Next, the doctor will find out my place of work, I am also a healthcare worker and work in another clinic. At this point, she stops teaching me about life and begins to perform auscultation of the lungs, look at the throat.
As a result, she gives a referral for an X-ray of the sinuses and says they will return to her after.
The whole examination, the person was completely dissatisfied with my presence, but you are a doctor first of all, so do your job, and if you don't like it, quit and don't rattle people's nerves. What is the difficulty?
I am a very calm person and never write complaints or negative reviews, but here I just can't contain my emotions anymore. The X-ray turned out to be good and I just didn't see any point in going back.
It is better to go to another specialist.
I do not know what kind of mania and fear doctors have on sick leave, what they are offended by in this life, but this is not the norm. This is not a qualified employee and such people should not work in healthcare.
Polyclinic for both adults and children. Somewhere is better, somewhere is worse. As everywhere now, there are not all doctors and specialists, but usually the medical staff tries and treats them with understanding. It's a pity that there is no pediatric dentistry.
A good clinic, bright and clean. I mostly go to prescribe medications. There are no complaints about the work of the 413 office, but there are complaints about the organization of its visit. Either you need a ticket, or you don't need a ticket... Thank you.
a polyclinic with an incredibly high standard. the doctors are very friendly and competent, they will bring the treatment from the very beginning to the end and will be with you all the time, thank you very much)
I do not understand the position of those who only criticize this healthcare institution. The doctors and almost all the staff we had to deal with were highly qualified, cultured and friendly. There are electronic queues in many crowded places. There are no special problems with coupons for narrow specialists, you just need to wake up early and arrive at the reception by 7 a.m. Of the cons, there are a couple of offices, which most often have huge queues, and you need to organize your time to get there.
Our 37 polyclinic, this is something, today my mother was at the dentist, Sivitskaya Anastasia Nikolaevna, such a boorish attitude has not been seen for a long time. The time was set for 17.00, she took 17.10, and began to shout that she had little time, as she was late with another patient. Injected one painkillers - it took a little time, she started drilling live, respectively, everything hurts, she called the surgeon, she still injected ..., without waiting for the painkiller to take effect, she started drilling again, everything hurts, she yelled, all nervous, irritated ..., a terrible doctor... By 17.40, freezing really took hold, now it's 19.38 - everything is numb, even in the throat is numb, it's a nightmare, how much did they inject?... In total, she tormented, tormented and said tomorrow go and pull out a tooth.... Avoid this miracle doctor by the side!!!!
The dental department is a separate song. I was at the reception twice and each time there were different people. The first time I was treated by a certain Sivitskaya, who at first accepted me somehow, and after receiving her, I had to go again to eliminate her joints. Conclusion: I will not apply here anymore, changing this doctor is hell, not treatment.
The clinic is wonderful!But today I was surprised by the doctor who took blood in room 303…My 3-month-old son and I needed to donate blood urgently, the pediatrician wrote out a referral (the children's department where blood is taken did not work, we had to go to an adult, because it was evening), to which the doctor in the laboratory said that until it was written there that he would not urgently perform an analysis (although I took the cito voucher and the direction).I had to go with the child in my arms to the pediatrician on the floor below, so that she just wrote "Urgent" with a pen.When I go back to his office and say, "Hello, it's us again."I hear a clatter and a languid sigh…During the blood donation, he threatened to complain to the head, although I did not commit anything criminal or illegal (when I came in, he was writing some papers), in turn, I was not rude.And they take blood before 19:00.I understand that the flow of patients is terrible, but the analysis was taken very roughly.They twisted their arm and put their son almost on the table, when doctors in the children's department are very careful and almost sit down to take an analysis, but this is not the most important thing.I found a bruise at home .Before that, he and his son already had the whole finger blue, fortunately today it turned out to be a "small" bruise.I didn 't see his last name or first name from his rude conversation with me .The hair is black and the shape is purple . I ask the administration to pay attention to this man!I don't want anyone else to experience this discontent, rudeness and aggression!
The specialists are excellent, the wonderful head of the Popova Olga Vladimirovna in the children's department and the doctor Mazulbets Maria Raminovna.Doctors from God, thank you very much for your work.
It is unacceptable that there are no curtains in the offices where visitors undress. The clinic is not located in the forest, there are other houses almost opposite every window. And in the evening, when the lights are on, it's like you're on stage at all.
There are blinds, it would be nice if they also worked.
Boorish attitude at the reception . I came up just to clarify something, I was rude and rude to you, and they also say the wrong information (when which doctor starts working).Some doctors are rude and call me names to my face . You try to talk to them normally , they yell at you and complain about work . Please solve it all
It's just super, you take a queue in one office, as a result they are scattered around the neighboring ones, you sit in the original office for 2 hours, as a result, the same time is still in the neighboring offices, doctors are rude, you ask at the reception desk, as a result they throw you into incomprehensible offices, not a polyclinic, but some kind of stupid house. Thank you for such good service.