A good clinic. The building is clean, tidy, overall the design and color scheme are pleasing to the eye (of course there are flaws in the decoration). The staff is polite. There are no long queues, everything is by appointment. Sometimes, of course, patients get through without an appointment (it's not pleasant, of course, but it already depends on people here), but at the same time there are not so many of them and you don't have to wait - on average you stay in the clinic for 10-20 minutes. But considering how many new houses are being built nearby, it is necessary to expand or another polyclinic. Everything is fine with the reception, too - they always helped and prompted, including by phone
The nurses are just fire, well done, very attentive and very nimble, which cannot be said about the head of the department, I will not say for sure, to be on the second floor of therapy (big greetings) she does not listen to patients, the formalist does not help in solving issues or unpleasant situations, argues that these are not her functional duties.
Awful.I can't get through.to make an appointment.in fact, the X-ray was paid for.We've thought up so many difficulties for free. First, make an appointment with a therapist, then he, if there is a coupon, gives a referral, then an X-ray.In fact, a few days.(If you're lucky) Terrible service. Everything is done this way..so that, Plato passed. Even with insurance
I had a mammogram, very professional staff, excellent examination. I express my gratitude. Cleanliness and order in the office. There was no queue at all.
The pediatrician changes very often, it is the pediatrician who is missing. In general, the attitude towards patients is good. Clean. The reception staff often does not answer questions
There are no narrow specialists
No Laura. It's kind of there, but on Saturdays. And the record is complete. Why is this clinic needed at all if you have to go to private specialists?
: "Good day! I have a complaint against you. My daughter was sick, and her throat was swollen . "I don't know," he said, " but I don't know, I don't know, I don't know, I don't know, I don't know, I don't know, I don't know, I don't know, I don't know, I don't know, I don't know, I don't know, I don't know, I don't know, I don't know, I don't know, I don't know, I don't know. But the allergy on my daughter got worse with itching. "I don't know," he said. On 27.11.23 tanerten was waiting for my daughter until 12:00 noon, when she was waiting for vrachka zhibersem Vrach. When I was 12 “I don't have time ! I'll do it before 12. “
A very good clinic. Responsive doctors, nurses. There is a new, own MRI, CT laboratory. Convenient work schedule schemes. In general, I have no complaints.
A sample for other clinics.Cleanly cleaned.I would like to say that the Prosecutor's office of the city of Almaty, or the Ministry of Health, would check the polyclinic number 1.There's a complete mess there.I really hope they check it out.Especially the heads of the doctor.It's a mess.
Referral for ultrasound and CT, MRI have to wait a long time and go to other medical institutions. Some narrow specialists (urologist) are not attentive, they do not make an accurate diagnosis, they have to go to a paid clinic and clarify the diagnosis
I love this clinic, it is very convenient when all the staff is in one building. You can go through all the specialists in one day, and pass all the tests.
I want to express my gratitude from the bottom of my heart to the head Aigerim Asilkhanovna (I'm sorry if I didn't write the patronymic correctly), our therapist Nazim Bauyrzhankyzy and adult traumatologist Asset Kulataevich, ophthalmologist Serimbetova. Thank you very much from the bottom of my heart for your work.
The Clinic Is Excellent!! But I can't load up to! Why? because Hundreds of High-rise buildings are being built in the Nauryzbay District and all Residents are attached to this Polyclinic!! We need to Minium two more such clinics in this area!!
The Polyclinic registry does not receive telnphone.care home is worse.the medsestras are GruBy.I want to get a coupon for registration Ga zvondpp."I'm sorry," he said.why are you hiding in istemeitin nomerdi.I can't go to Polyclinic with a child.I want to get a coupon.
Not all doctors are competent, as far as I have no medical education, and I know that some medicines are drunk at night, and not in the morning. The doctors themselves are pushing us to apply to paid clinics
This is generally a separate topic, a terrible clinic.At least once they would have looked for us, a year old child and we didn't get any vaccinations, they don't even know the reason.A neurologist, that is, then there is no one.I will be able to urgently change the clinic.
The staff is not very "terrible". You come to an appointment in the direction, they don't want to carry out an examination. From pediatrician to orthopedist, from orthopedist to pediatrician, I ran to the office with an infant.
This is a quest to "pass all obstacles" for a person with disabilities, going there is just torture, toilets are practically not provided for them, almost everything is done for show!!! I personally saw for myself by helping such a person!
After the rude indifference of the doctors, I was discharged from this clinic. The viewing room is like a free cinema for residents and passers-by. We are not registered.
The registry works randomly. Doctors and nurses cannot make a normal diagnosis. The patient is sent to the offices, despite the fact that the patient is very ill. Incompetence of the service and lack of respect for their patients. Awful. The only normal manager on the 3rd floor (unfortunately, I don't remember his name), who went and helped himself.
Good afternoon! My wife Egemberdieva Aigerim Darkhanovna could not make an appointment with a therapist today on 10/15/2020, your registry was told to come you will be received by doctors on a first-come, first-served basis, as a result, the spouse came in the morning and the doctor Abdulayeva said rudely that she accepts by appointment completely agrees with this, but the spouse at 36 weeks of pregnancy, when the spouse addressed, voiced to Abdulayeva what she feels she felt bad , after which the doctor took all the patients by appointment and there was no one else , the spouse re - entered asking if the doctor could take her , but the doctor said I won 't have time to take you in the end , another patient came and she accepted him ? I can't figure out what the problem is? I understand that the spouse is without an appointment, but she has already reached the end of pregnancy, she felt ill. your registry office said that they could accept her, which is difficult to give 10 minutes of time. I understand that this is a state structure, but after all, the doctor receives a salary can be explained in a human way and the doctor was simply rude. Now 12.57 the spouse is still sitting and waiting for the next doctor date 10/15/2020 I ask you to provide an answer for myself, I have the right to go to court in case the spouse gets worse while in the hospital.
Why do I need a phone at the reception??? I called 100,500 times last week, barely got through. I can't get through to you today. I've been calling for a while.
The staff is not polite, the doctors are incompetent, they do not explain basic things to the patient, for example, that the urea test must be passed before undergoing an MRI
Everything is decorous and noble, only as I understood, kirdyk came to our free medicine, if there is no paid medical insurance, they will leave you to die on the street, Alga Kazakhstan!
Quarantine, epidemic, people are dying, getting sick everywhere. They make us pregnant women come and sit, stand in queues. As a result, I stood in line for two hours, the gynecologist N. Kaysarovna did not accept me, allegedly I was not his patient, although the registry sent me. I asked for the number of another doctor who is "mine", they told me that there was no phone, they did not know.
How to register, how to issue decrees? Walking, wiping yourself on other people? And then the media reports about the dead, seriously ill, queues at clinics, etc.
What should I do? We pregnant women are trying to carry healthy children, and as a result we are exposed to risks!
And by the way, I was forced to come to the clinic! And they didn't accept it! Although the higher management said NOT TO COME, DO EVERYTHING REMOTELY!!!!!!
I lost time, I was brought to tears! No one wants to work, they kick like a ball!
The first impression is simply unforgettable!!!