1. The clinic's website is not informative and is not updated. 2. You will not get through to the help, and if you get through, then in principle you can get a qualified answer and even competent advice. 3. There are always some misunderstandings with the cards at the reception, then they are not there, then they were given to the wrong people... 4. Sometimes there are no queues in the clinic! That is, you can actually get to the doctor in 10 minutes of waiting. 5. There is almost never a precinct officer on our site ((( this is why we are assigned to different doctors and everyone suffers from this. 6. The most disgusting laboratory! There are very few employees, offices too, and there is only one queue of sick-healthy-pregnant women. The crowding is such that germs die! 7. A very nice and competent person works in a paid service. Slowly, thoroughly, he will tell you everything about prices and services.
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Anonymous review
August 22
Terrible clinic! Nobody cares about the patients! It is unrealistic to get coupons on the Internet, in order to get to specialists you need to take a queue at the polyclinic from 6 am. There are never any referrals for ultrasound, although the doctor says that you need to do it. The doctor Draco A.N. treats the elderly very negligently. Medicines have to be begged for an appointment and then, only from 5 times she will prescribe what is needed. At the reception, he talks more with the nurse or on the phone. She's no help to the patient. And if you suddenly got to her appointment, as to the doctor on duty, then the nurse will tell you off for coming without a fever.... And this is all with elderly people who really feel bad!
It is not possible to order a ticket online. I went to the website. I chose the day. it shows that there are 5 coupons. I chose the time, a message pops up that needs to be coordinated with the registry by phone. then why record on the Internet? I was not lazy, spent 30 minutes, got through to the reception. they ask me- have you registered on the site? yes, I am registered and logged in under my account. Well, then we don't know. our programmer says that you need to register and log in registered. Au is A PROGRAMMER, you are getting paid for nothing.or you're taking this place for nothing. Registered users cannot take a ticket
there are long queues, there is something to work on. in the pre- medical you ask for detailed tests and they give out an informative extract , which they swear at when donating blood, since there is no complete data on blood and urine , and the same thing when examining for a driver's license , they swore at extracts from 31 polyclinics to 24 polyclinics
I went to dentistry in Kuntsevo region (2nd department), to remove a wisdom tooth. I have already written a negative review twice by e-mail. But now I can say a big thank you to the surgeon (Solovey D.V.). I am very afraid of various manipulations with teeth, the doctor told me everything in detail, explained what he would do, what could be in this or that situation. In general, I stopped worrying, I removed the eight in just 2 minutes, a tooth with a twisted root. I express my gratitude to the doctor for his politeness, responsiveness, and accuracy! I wish there were more such doctors! Thanks!
Perversely, I sat in a wheelchair, since they couldn't diagnose phlegmon in a month, and now I'm waiting in line for a joint replacement. I don't want to say that about everyone, but most of them are ill-mannered ignoramuses
Hello. I want the management of the polyclinic # 31 in Minsk to pay attention to the doctor /nurse (unfortunately, I do not know the last name), who worked the first shift in room 101 (fluorography) on 06/21/24. It seems that the person has mental problems, I want to note nervousness and behavior that is not acceptable when working with people. It's terrible that you have to feel such an attitude, because the patient is coming to you in a direction, and not from a great desire.
I really hope that measures will be taken and a conversation with the employee will be held. Culture has not been canceled.
It is strange that about our district therapist, Anna Nikolaevna Draco, such a negative review from a certain Lavrik. Clearly, the person is dissatisfied with everything, and with his own life in the first place. Our whole precinct is happy with this doctor! We were waiting for her from the decree and prayed that she would come out soon. She is very competent and attentive, always listens, never raises her voice, with a very good sense of humor. Both young people and grannies love her. And our nurse is a cool, very smart and colorful girl, Tatyana Viktorovna. She has probably been working at our site for half a century, while the doctor was on maternity leave, she also replaced the doctor for us. It's always nice to go to them, you come out happy as a child. Good health to you girls! Please us with your work longer.
They have a very cool traumatologist. The Cossack boy. Everything is fast, clear on the case. I recommend it to everyone! Dentist surgeon Pechko is a professional in his field! Olga Iosifovna, a doctor on ivs, is super!!! But the reception desk is a complete mess. Starting with their leader, like Igorevna, who runs like a plague, screams and tries unsuccessfully to command everyone, and ending with the help desk, who never have the right information. Personally, my family, although my parents are always unhappy with everything)), and my many neighbors really like our clinic. Yes, it is a problem to get to many doctors, yes far from home, but these are the people who treat us! And thank them for their often thankless work. And there were always enough dissatisfied people everywhere. Pass by, offended.
I can't get through to the reception. The site offers recording, but with further steps it turns out that recording is only by phone. Why mislead people and waste their time. Remove the recording from the site if you do not allow recording online. Doctors in the clinic work like on an assembly line, not really delving into the problem, so it's better to double-check with another doctor in a paid clinic. Otherwise, it turns out that "oh, that's not how they were treated."
I express my great gratitude to Daria Leonidovna Shidlovskaya for curing me.Many doctors prescribing antibiotics do not treat like that, they drank the prescribed and are free, but in my case they will not cure until the end, they will not turn away, because we are all used to not going and contacting doctors and self-medicating, but as it turned out in vain.I wish there were more such doctors in our clinic.Thank you so much again.
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Алексей С.
Level 9 Local Expert
October 29
The polyclinic is the level of the scoop, the specialists who work there, so to speak, just straight from that time, the doctors were of little use, they came to extend the sick leave and that's it, there was no examination or interest in treatment on their part. The head of the surgical department is still trying to do something, the rest of the specialists are one name, the chairman of the VCC shows his unprofessionalism in all its glory, barely alive after an injury was sent to work in a postoperative orthosis to walk for 12 hours all day, saying that everything is fine with you, the traumatologist generally suggested talking in another language on the street. In general, thanks, it's not clear why.
I managed to make an appointment with a neurologist for tomorrow, I was pleasantly surprised. The doctor listened to everything carefully and prescribed treatment taking into account my wishes
Externally and internally, the polyclinic's equipment would be better.
I compare another clinic (in Serebryanka) and it was better there (soft ottomans, new windows, doors, plants are standing, tiles are normal) I thought it was worse in Serebryanka until I visited here.
This polyclinic is similar in structure to the student one.
Exactly the same vibe, only with the abuse of grandmothers who are ready to bite their throats.
I can't say anything about the doctors, but when you sit, half a day at an appointment with a traumatologist is something. She sat out the whole f ... on these iron chairs, as a result of which, she turned purple (speckled) as if she had been cheated on osfalt😯😲
I would like to express my great "gratitude" to the doctors of this polyclinic! The attitude is disgusting, they don't want to work, they only care about the availability of a coupon, not the patient's condition. I would like to say a special "thank you" to Draco's therapist Anna Nikolaevna, who kicked her grandmother out of the office with a tantrum after the hospital. Approaching the head of the department, having measured the pressure, she put her grandmother in the corridor to wait until the pressure subsides and just went home. Doctors of the cardiology department are generally the "best"! After removing the halter, nothing but "Well, everything is bad there" could not wait. The doctor Khurs Viktor Mikhailovich did not even bother to measure the pressure during the entire reception. As a result, the grandmother is now in critical condition in the hospital, where all the doctors are surprised and ask "Where was the clinic? And why she wasn't admitted to the hospital immediately after the removal of the halter." Thank you very much to the doctors of this clinic! I would like to never come here again.
It is IMPOSSIBLE to make an appointment with a doctor. To make an appointment with a doctor or come to the clinic by 5 a.m. to get the coveted coupon, which is issued at 7 a.m. and only 5-6 pieces (I came by 6:30 and said there are no coupons for a long time) to undergo ultrasound in the direction of waiting 5-6 months. The neurologist doctor "super" decides for himself whether or not to do an MRI after looking at a person😸
There is a very low level of organization of patient admission. Cases of boorish attitude towards visitors are not uncommon. There are constant queues for coupons and at the registrar. It is problematic to get to narrow specialists for an appointment, not all specialists are available. The waiting list for ultrasound and a number of other functional diagnostic procedures is from 6 to 12 months. There are paid services, but also with long waiting times. One of the advantages is the delivery of tests, the work of the treatment room and district therapists.
Polyclinic - the quest is still the same.
As luck would have it, it comes with experience.
I had to come to the sanatorium for help several times: the pre-medical did not work in the 2nd shift, then he worked, but it was too early to take tests, then I had to take the fluorography, because the hair was not told that it needed to be braided and the braid layered on the image.
When everything was ready and a certificate was issued at the pre-hospital - in order to sign it - it was necessary to go to the head, who works another shift. Then my namesake's ECG was given by mistake - I noticed only at home, I had to go to return it.
In general, you need an eye.
But the staff is sympathetic.
When I got sick, I had a coronavirus test, an ECG, and a fluorography - all in one day. The treatment regimen was selected - it helped well and without complications.
I would like to express my gratitude to Lyudmila Petrovna Gorokh, a general practitioner, for her attentive attitude .For a well - chosen treatment .Also, the registry and the help window for detailed information.
A fairly old polyclinic, there are no doctors of many specialties, as there are long queues everywhere, you need to wait from a month to two for an appointment with a doctor, I try to contact you if absolutely necessary.
Head of the Department of traumatology, this is of course a song)))The woman apparently has no days off at all. It's not clear why to keep such people) everything will "pass by itself" "it's so necessary" "it's festering-it means it heals" or "it's okay, you don't need a sick leave." (Phrases of people who left her)A person has not a drop of humanity and a minimal understanding of humanity. I really hope that at the right moment there will be the same woman for her, who will also not help and send her home! To pass by itself! So it is necessary! Otherwise, an ordinary polyclinic, without friendly staff, without smiles, without etiquette, but there is an elevator, but there are queues there too:)
I want to grow a "thank you" to the doctors
Yesterday 08.02.2024 I came to the doctor with no temperature, because I knocked her down myself, sat waiting for 3 hours , I walk for a week with a stuffy nose and hoarse throat, I refused to open the sick list, referring to the fact that I am healthy, there is no temperature, you are capable, the doctors answered so, they prescribed expensive medicines for all this ,
It is extremely and extremely difficult to get to a specialist. The help desk does not provide complete information. Recently, we despaired of getting to the ENT, we had to go to the 4th hospital. There, both the diagnosis was made and the treatment was prescribed.
I can't talk about other patients, I have always been treated personally at the proper level (I am a regular client of traumatology, because I gave part of my life to dog training) Thanks to Vera Vasilyevna Boganeva, as well as Elena Titovna's medical staff, etc.
The clinic is good only with relatively fresh repairs, it is worse with doctors, there are few of them, the main visitors are elderly and frankly old people, they are very sorry. I took my mom and dad there too ...., then I went myself since our 2nd one is under repair.
The clinic is not bad in other respects, but at the moment there is a problem with the leg and every time you have to sit under the traumatologist's office for 3-4 hours, even though you come and take a queue at 7 a.m. earlier , you don't get into the office before 9:30.
Half of the specialist doctors are not there, the queues are kilometer-long, you can't get to the precinct officer (also, a stranger is always working on the site). It is impossible to get to ultrasound for free, etc., it is problematic to get to paid. I have to use it because of sick leave and prescriptions, because I relate to it. Only the pharmacy is on top!
I have to contact you sometimes, I have no questions or complaints about the work of the staff. I didn't notice any special queues. In general, a good and convenient clinic.
An ordinary polyclinic: the staff will not always help solve the problem, but they will listen if you get into the office - there are catastrophically not enough therapists, the tests will easily get lost, lock the office and dump in an unknown direction - easily. And they can also send a district therapist without warning patients at the office to the reception room for patients with fever. The help desk does not always have reliable information.
The polyclinic has a cardiocenter on the 4th floor, which I have been going to for many years. And recently I was unpleasantly surprised... It turns out that toilets are only on odd floors! Is this normal for polyclinics and sick people?
I've always been negative....but at the reception desk...very good employees....they solved my question....the doctor's assistant called me himself and asked me what my problems were.
I am serviced there, there are no complaints, the specialists are good. Although the loads on them are hellish. To reduce the workload, I would like to expand the staff a little and then everything would be great.
It's always clean. There are no queues. Qualified staff. The presence of several pharmacies. I visited a cardiologist and a dentist here, I can't write anything bad.
Doctors behave very aggressively, it feels like I've ruined their whole life, they sent me from another clinic for this they didn't want to take me to an appointment, they seem to be doctors Who should take a consultation and look, and not scream and yell
It's a complete mess." Everything is for people."Queues are everywhere, nothing really works, the staff is indifferent, it is sorely lacking, especially narrow specialists.The administrative work is at zero.We need a sensible leader, but this is a swamp.
A dreary building, a shortage of doctors, especially in narrow-profile areas. I would like the administration to organize a modern and convenient service for patients, in particular, to solve problems with queues.
This is not a clinic, but just a horror!
They signed up for an ultrasound of the heart in some kind of queue, they said that the queue would come in about a YEAR!!! If you don't get a call back within a year, then come and remind yourself.
How is this possible?
There was also a mess with therapists, two therapists had it, first one was on vacation, then the second one came out. Both say completely different diagnoses and prescribe different pills, how so?
There are no coupons for the holter, even if you come by 7 a.m., then it is unrealistic to take it, you need to come at 5 a.m. and the issuance of coupons is carried out only a couple of times a month.
You can't get to a neurologist either, in general it's just terrible, only basic tests can be passed normally, everything else is through one place, or on a paid basis in other medical centers
It seems to me that the head doctor needs to be driven out with a stick.
Because of such medicine, I am sure that a huge number of people are dying who could still live for decades longer
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Юлия Кулешова
Level 3 Local Expert
February 3
The medical staff is doing a great job, although they have a lot of work. The reception goes on until 10, and they can still receive at 12, since there is a very large flow of people. The attitude is excellent, they will listen, pay attention, and kindly address you😊
I recommend the dentist-surgeon Pechko P.M. to everyone. He knows his job perfectly, is attentive and responsive. I removed a wisdom tooth, the doctor did everything professionally, quickly and without consequences
Terrible clinic
Not only is it difficult to get to the doctor, they also redirect you to another clinic
I myself was sent from the second polyclinic to 31 for fluorography and then you redirected me to 10 polyclinic altogether
I'm not free to do their work
I will never go there again