Like any clinic, it's just hell.Doctors should be more friendly.You knew where you were going. And taking it out on patients is somehow not acceptable.
The driver's commission took almost three hours, because there were visitors on coupons to the neurologist at the time of the commission. It would be faster to get to Filimonov on a first-come, first-served basis, rather than by appointment, as here
The best are the head of the Samoylenko Irina Mikhailovna and the head of the women's consultation Voropaeva Alla Viktorovna, a cool polyclinic. New elevators.
There are huge queues for most specialists, but the work of the medical staff itself is good, in any case there were no controversial points, only somehow there was no change at the checkout and they sent me to look for it anywhere ... So stock up on change if something needs to be paid and time to wait for your turn
***** sits on the phone of paid services with an arrogance that does not know how to talk politely to people. If you can't talk, they'll write in the reviews who you really are.
Remember:
- I don't really care how many people sign up and don't come
- Do you think it's fun for me to sit on the phone for 5 minutes and wait for you to serve other people there? But I'm not whining like you are and I'm calmly waiting. Because I understand that there are simply no people, I showed respect (but now I don't)
- You don't want to get a poor unfortunate call - arrange an online recording with a calendar, the 21st century is in the yard, but the USSR is still in your clinic.
- And for such a boorish attitude, you still have to pay 120 rubles... What for? I'll go to a BOAT somewhere. It's better to pay 40 rubles on top and not hear your whining.
- You receive 3 people a day and only at lunchtime on weekdays - wow, your clinic is simply the "best". In our country, people have nothing else to do but drag themselves to you for examinations in the middle of the working day.
Pysy. It is enough to make documentation about what and where, and any student can do better, and will not be rude to people. And it's better to send this lady to an early retirement.
The polyclinic as a polyclinic has good and competent doctors, but I will open it myself. As they say now, there are a lot of students who do not understand anything at all. They prescribed medicine and it got even worse after it. She came to another one and her jaw dropped. He says how did you get this appointment
Hello. I wanted to make an appointment with a neurologist (my head hurt a lot), they said I needed a referral from a therapist, signed up for a therapist, received a ticket to a neurologist Shankov as early as the next end of the month, since there were no coupons. I went to a neurologist, said nothing, prescribed medications, drank a course, nothing helped. Again, you need to take a referral to a therapist, and then to a neurologist...I decided to go for a paid service. No problem. I made an appointment by phone immediately the next day. I come...and there's the same one again... Shankov, the corridor is empty, not a single patient. Why not take a ticket, but for money without problems??? Is there no difference in treatment? I asked for a referral for an MRI scan, ignored it, prescribed medications and that's it.
I can't get through! There are beeps, then they reset and then it is busy. I have never watched the staff take off the phones and just put them next to each other so as not to answer. Irresponsible! Why are you sitting there if you don't want to work?! At best, you get through to lunch, but the right doctor can already finish the job and have to wait another day to get to the doctor. And of course, no one cares that the patient may really need to see a doctor urgently and as soon as possible.
I want to express my gratitude to Olga Gennadievna Ulasik, a nurse! Attentive to patients, always listens, supports, explains. When you are ill, he will write and ask you how your condition is, if you need a doctor. A qualified specialist!
Chepurnaya abominably communicates with pregnant women, intimidates and manipulates. I didn't hear any manipulations and intimidation from her.
Voropaeva is very good at threatening, something she does not even imagine.
Levkovich demands too much and drives all over the city, and it doesn't matter what time of the year it is, whether it is an abnormal heat or a dog's cold, the main thing is that you do everything perfectly, so that everything is perfect for her! protocols rule! I had to go through all the circles of hell, running around with pregnant children, shaking my nerves with them at the last term. For a second! I went through everything and even more, some examinations for my money! as a result, they were deprived of the child benefit... Yes, such doctors are worthless.
And this is all a women's consultation.
The receptionist said that there are 2 offices (go to any one), you go up to the floor, ask who is the last one. They say there is one queue.. And then it started... The queue is confused, shouting, shouting.... Please resolve this issue... It's such a season now, there are a lot of patients. And such a mess... it would be easier for coupons already, and people wouldn't be sitting in the hallway and arguing with each other
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Вера Кравцова
Level 5 Local Expert
November 18, 2024
even with the temperature, they resisted opening the hospital....
When I was undergoing a medical examination, I plunged 20 years ago. Queues, rudeness from visitors, etc. After this clinic, I go to paid medical centers again
The work of the 120th cabinet leaves much to be desired. To get to the appointment, you need to wait in line for 2 hours. One person is taken for 20-30 minutes. Horror. Take action. Put a second doctor in this office
I can express my respect to the doctor Shunkevich V. S. (section 18) for her attention and understanding. For a good attitude towards an elderly, bedridden patient. He will always appoint a doctor at home for examination and further treatment.
Thank you very much!!!!
There are no coupons to get to the obstetrician-gynecologist until the end of the month. I decided to go without a ticket because there was an urgent need, not just an inspection. I came at the end of the shift, there are 2 people in front of me by appointment. And at 19.57 the midwife comes out with the question are you coming to us? The reception is over," was her reply. It became so insulting, even if they asked what happened to you or just an examination. Of course, I understand everything, the end of the working day, the doctor's fatigue, etc., that the doctor accepts strictly on coupons and is not obliged to stay after work, but I was alone and there was no queue of 35 people behind me. Where is the humanity?
I thank Selikhanovich K.L. doctor okusher-gynecologist for the attentive attitude! Always in a good mood, never rude, will answer all your questions, always tell you! Personally, she has 5 stars and many thanks!
The service is excellent. For a professional examination, they just tick the box. How to appoint a list of doctors who need to be examined, the question remains open. Either by appearance, or it is unclear how...
An arrogant teenage gynecologist is generally something beyond the pale! A man in his 80s with signs of senility and hearing loss. I understand everything about age, but then retire! He does not hear complaints at all, on his own wave, he also shuts his mouth. There are no answers to questions about the diagnosis, it carries something unintelligible and generally off-topic. How this person can treat children is not clear at all!
I would like to express my gratitude to the doctor Alexander Stepanovich Makarushko for his professionalism, patience and attentive attitude to patients.
And why do they even have phones if they are constantly busy??? I came specifically to the clinic, because I couldn't get through, I stood and dialed the registry near their window, but they were busy, and no one was talking on the phone, but the workers were laughing at the top of their voices!
The staff at the reception desk would do well to be more humane at least sometimes. People obviously do not come to the clinic to have fun: and here, from the threshold, a disdainful expression on their face, neither "hello" nor "goodbye", they give these coupons with a big favor. In the end, you still go to a paid clinic, because at least you feel like a human being there.
A modern polyclinic, if we compare, for example, with the 2nd city polyclinic on Yakubovsky, I would say that the 26th polyclinic is closer to the level of private clinics.
I do not know which genius organized this, but to get to the reception with a fever, you need to stand for literally 3 hours more. 2 of which are on the street, because the queue in the building does not fit. Getting through to a doctor's house call is about the same as winning the lottery. Were there any complications? Will be.
If you need to call there, you will never get through, you will only waste time. At the cobra registry. Where an electronic queue is needed, there is none, so the queue sometimes lines up on the street. But I have a good doctor (Pinchuk).