I want to say a huge thank you to gynecologist Ekaterina Igorevna Zhuravleva!) A great specialist, and most importantly, a very pleasant person! Everything is in a very friendly atmosphere, clear explanations, patient approach! I wish there were more such doctors)
I would like to express my deep gratitude to the obstetrician-gynecologist Ekaterina Igorevna Zhuravleva. Truly a wonderful specialist, insanely friendly, tactful and generally a master of his craft! It helped me a lot♥️
Much better than before! It is felt that they are trying to establish work in the most comfortable rhythm for both patients and doctors. Careful repairs have been made, the staff reacts for the most part constructively. This is both pleasing and surprising, the main thing is not to jinx it.
I will try without mats, because we are cultured people, but you can fantasize something there, because this clinic was created in order to die.
I was embarrassed to write a review for the first time, because I thought, well, you never know, maybe I was unlucky, maybe the doctors were out of sorts - anything happens.
It all starts with an "amazing" registry. The first time I tried to get there a year ago with a temperature of 38. They could only sign me up for a week later. It is not in my rules to pick up the ambulance tube while I am able to get to the doctor myself, so I took this service for granted. A week later, I tried to pick up my ticket, but they refused to give it to me, because I do not live at my place of residence (she is in another city), and there is no registration here. The only possible way to design the card was to show us the lease agreement. I had to persuade my friends to go to draw up a contract. And now they have issued us a card with him. At the same time, at all stages, a fairly boorish attitude was a faithful companion of our interactions with this institution.
Let's move on. We got an appointment with a therapist. She immediately seemed like a kind, polite specialist, took tests, extended her sick leave several times, but in practice it turned out that she absolutely did not understand what she was doing. According to the tests, she says that everything is fine, but I'm not getting better. At one of these receptions, she says: "I can't keep you on sick leave anymore, and your cough is stagnant, it will take a long time, so I'm closing your sick leave." At the same time, she did an X-ray for me at the very beginning and found nothing there, but listening to the lungs she said that everything was fine there, it was a mild SARS. Well, I believe the doctors....
I went back to work, a month went by, and the cough got worse and worse and worse every day. I tried to apply again. I was told that they can't open sick days that often. I agreed and left for another week, but fortunately the director of the company noticed my condition and simply sent me to a private clinic. They immediately took an X-ray and grabbed their heads: "In your condition, people usually lie like a corpse in the hospital, you only miraculously survived such pneumonia on your feet." And with these results, they were sent to the wonderful polyclinic number 23. There I heard that yes, something is really wrong here, let's get tested in a private clinic for sure, here's the name and go. I no longer remember what she wrote, but when I came to take it, I found out that this was a group of tests of more than 50 tests with a total cost of more than 500 rubles. They got into the situation and suggested which ones I really needed - I handed them over and returned to the therapist. She was surprised: "Oh, you did exactly what you needed." And then I was blown up, then the issue was resolved through the heads of the doctor, but in the end I had to get out of harm's way on a paid basis in a completely different clinic.
Over the next year, I decided not to close all medical issues here, so as not to waste time and nerves. And by the way, the time here is also rubber: despite the coupons, you will be sitting in line and there may be an endless stream to some therapists, while others may have 1 person at the reception per day, but not about that.
I had a chance to go to this nightmarish place for the second time: I passed a covid test on a paid basis using the PCR method and it turned out to be positive. I received the result by e-mail so as not to infect people. I'm calling for a doctor. They ask:
- Did you take the test with us?
- No!
- PCR or general?
- PCR.
- By a doctor's referral or on your own initiative?
- On my own.
- It is not valid, you need to come and retake it, we do PCR tests and they are the most accurate.
- Girl, I did a PCR test.
(further questions are heard, what to do with them, they are not serviced by us, and then)
- We can't help you, we have to double-check you, but come with a printout otherwise we won't accept you.
We're going to print out a positive covid test (poor printer who had to run into us). We come to this AMAZING clinic in the pre-medical office, as we were told at the reception and you know what? The queue is 40 people. We decided to try to ask: "Who is with confirmed covid?" Half of them raised their hands. There is zero distance, people with covid, flu, pneumonia are mixed up, no one cares. In an hour, 1 person left the office... This is not normal. They just left. It is easier to write time off at your own expense and isolate yourself, because all the current actions of these doctors are aimed at intentionally killing people in surrounding houses.
I don't want to blame all the doctors, but to all those involved in this crime, I'm sorry, of course, I wish to burn in hell. Thank you.
I went to the clinic after work because of severe back pain, which I tried to cope with unsuccessfully for two weeks with the help of ointments, injections, pills and massage. The doctor on duty issued a sick leave for 4 days with further treatment to his district officer. When I turned to my doctor, Kapelchik O., she immediately closed the hospital, saying that many people have back pain and since my work is not physical, but sedentary, then I can go and work, and if it hurts, then I can get up and walk, stretch, so to speak, that she also hurts and Nothing, it works. For some reason, the fact that a person is in pain does not really bother her as a doctor, she does not see the reason, it's not a runny nose and not a cough, which are obvious. I had to take days off at work without pay in order to get well. According to the new rules, a therapist gives a ticket to a neurologist, but no one offered this, apparently considering that she herself understands neurology. It's a horror what happens to doctors, you go for sick leave every 2-3 years when you feel very bad and then you need to prove that you need it, as if you came to beg. At the same time, she gave me a recommendation for an MRI scan with suspected hernia.
And then they say that people treat some serious diseases late, prolong the disease, they just don't see the point in contacting our clinics.
Below I attach a photo of the examination of my spine at the clinic on Makayenka (there are actually a lot of problems)
The other day I had a tooth removed, the temperature rose 38 after work, it was evening there was no point in going to the clinic, I drank antipyretic, in the morning the temperature was not so high 37.5, but I still decided to apply
I went to the infectious disease specialist....
Firstly, this is an extremely unfriendly person, I understand everything, working with people is exhausting, but at 8:30 in the morning was there really such a number of people
Secondly, I always take a thermometer with me to such organizations, because they often do not measure the temperature, but this suits everyone, in the office, having measured the temperature, it gave 36.25, they sent it for blood, according to the results, the doctor said everything was fine, although my hemoglobin was very high, but it did not bother her))
Not the point
While waiting for an appointment in the hallway, I measured the temperature with my thermometer and it showed 37.5, and in the office a couple of minutes later 36.69
By the way, my thermometer is the most ordinary, mercury, I don't think it will lie)
At my request to measure my temperature, the doctor rudely replied "We are measuring!" and holding out his electronic)
Here is an illustrative situation
The clinic itself is good. But!!! There is an "excellent" surgeon there, Atajanov Saparmyrat. Not only will this doctor not ask what happened to you, he won't even look at it!!!! The doctor is rude at the reception, he has no bandages, no means to treat wounds, nothing!!! His nurse knows more than he does. At the reception, a nurse communicates with the patient, and tells him what to do and where to go. Mom came to the reception today after the hospital with a ready-made treatment plan, he just looked at the sheet and said, "you have everything, go get treated."That's it!!! ivs are used in the treatment, which must be done in the clinic. The doctor said, "everyone is on vacation, look for yourself where they will do them for you." And so every appointment, and still does not want to give sick leave!!! Not a doctor, but a horror, God forbid to get to such a thing!!!!!
THE ADMINISTRATION OF THE POLYCLINIC PLEASE TAKE ACTION!!!!!
I visit the school once every 5 years for a driver's commission.
However, I had to apply for a full examination the other day and was amazed by the high quality of service, no worse in paid centers. No swearing or disgruntled faces. Everyone is friendly and competent. The clinic has modern equipment, including an ultrasound machine and even a tomograph. Special words of gratitude for the attentive approach to patients to the management of the clinic, in particular, Deputy head physician Trubchik Anna Georgievna, who values the reputation of the clinic. Thank you very much!
An excellent specialist, an expert in his field, M.A. Shkutovich, conducted the pregnancy clearly and legibly, only good memories! Thank you for the treatment and attention!🙏🏻
A terrible place, but not the trauma staff, respect for them, but the organization of work, horror, a crowd with injuries of varying severity, swearing and arguing who is more seriously injured. How the guys work there...I don't know...Medals for them!!!
Хочу выразить огромную благодарность Кучинской Олесе Викторовне, она специалист высокого уровня, очень вежливая, добрая, внимательная, что является важной чертой для настоящего врача! Олеся Викторовна полностью вникает в проблему пациента, выслушает, дает полезные советы. Медсестра у Олеси Викторовны вежливая, отзывчивая, помощница.
Хорошо работает справка, всё объяснят, посоветуют. Здание отремонтировано, находиться в нём приятно, если нет больших очередей. Врачи в основном молодые, толку мало, талоны на УЗИ ждёшь месяцами. Возникший у меня вопрос удалось решить только обратившись к зав.отделением Н.Рукиной. Вот это профессионал: внимательная, уравновешенная, компетентная. Часто в лаборатории не работает электронная очередь.
Why put a sick leave appointment if the time of taking sick leave is spent on admission with a coupon!?? Learn how to allocate time! Or should the Ministry of Health draw up admission schedules !??!!!
Our clinic has changed for the better recently. Only there are too many of us who are sick, the doctors are overloaded, it's noticeable. And do not wait for coupons for diagnostic procedures or consultations of specialized specialists. And the staff that works are smart guys, professionals, and a team. Thank you for saving us during all these virus attacks, and so on, at the first call.
I want to express my gratitude to the doctor 302kb Alentsenovich Anastasia Vladimirovna, she is a high-level specialist, very polite, kind, attentive, 04.10.2023 I was lucky to get to her. Thank you that there are doctors with golden hands in our 23 polyclinic, such doctors should be encouraged with a bonus!
Terrible attitude towards patients, rude, rude.
Mom was admitted to the hospital, needed an ultrasound of the heart made by nakanuni.The receptionist sent it to 402k.The doctor kicked me out of the office, so wait in the general queue.Although the discharge itself took only five minutes, I had to sit under the cabinet for thirty minutes...Although I am a working person and I took time off from work at lunchtime.I myself rarely turn to specialists from 24p-k and judge specifically by specialist 402 k.In any profession, I think you need to remain a person first of all.In general, God forbid to get sick and come to such a doctor for help
Хочу отметить высокий профессионализм врача-отоларинголога 23-й поликлиники г. Минска О.В. Кучинской и медсестры Т.В. Свиридович! Всегда приятно идти на прием к данным специалистам! Во-первых, нет беспорядка в коридоре. Все пациенты заходят СТРОГО по талонам и по времени! За этим следит медсестра, а не сами пациенты устанавливают свои порядки. Конечно, Татьяне Владимировне приходится периодически выходить из кабинета, чтобы регулировать поток пациентов: ведь есть и срочные больные, пациенты с острой болью и люди, которым «нужно только спросить», но она спокойно и уверенно исполняет свои обязанности. А ведь ей приходится выполнять и процедуры, готовить растворы, мыть и пр. прямо на приеме, а не только работать с карточками и электронной базой. Во-вторых, Олеся Викторовна за короткий период времени, отводимый на прием, успевает и выслушать, и сделать осмотр, и диагноз правильный (!) поставить, и лечение назначить! Смотришь и диву даешься, как она все успевает и при этом не раздражается (ведь на визит приходят и скандальные люди, и старики с развивающейся деменцией, и слабослышащие, и др.), не стремиться отправить побыстрее человека?.. В-третьих, Олеся Викторовна, если пациент интересуется, четко и понятно отвечает на вопросы по лечению, диагнозу, а не стремиться «отговориться» от человека. Хотелось бы выразить огромную благодарность О.В. Кучинской и Т.В. Свиридович! Желаю нашим современным учреждениям здравоохранения иметь побольше таких специалистов!
The doctors at the clinic are good, pregnancy management is at the highest level. Roads are open everywhere for pregnant women, there will be no queue, an appointment with specialists in the near future. But... for a simple person to at least take a sick leave and then close it.... You need to be ready to sit forever ... despite the fact that in paid centers, sick days are not suitable for state work . Why such suffering?
Несомненный плюс поликлиники -врач лор Кучинская Олеся Викторовна!!! Обратившись к указанному специалисту был поражен насколько результативным оказалось обращение к Олесе Викторовне. Профессионализм Олеси Викторовны, и медсестры- помощницы на высоте, рекомендую всем!!!
Также хочу отметить Рукину Наталью Александровну, заведующую 2-го отделения общей врачебной практики, которая всегда профессионально стремится помочь пациенту, и
наделена качествами хорошего человека вдвойне. Спасибо вам за вашу работу, вы лучшие в мире!!!
on Friday, they came to the doctor on duty in 220 office with a child. to get a referral for blood donation .
there was the 2nd in line. but I had to wait a long time .until the doctor accepted all her acquaintances . Upon arrival at the office, the doctor was negatively disposed towards us ...
Before, it was much better to have a baby. and now doctors are changing .they don 't know what to prescribe .they forget to write prescriptions and send them for medicines. that I have to go back to them .
But the picture is even worse when a young doctor at the moment when the child at the reception has time to make eyes at the nurse .in order to get to work . Nurses know more about the treatment of children and experienced doctors .
When you take tests with a child. then some always have lancets for babies .and others always say that you need to buy your own ...
not a polyclinic. and disappointment. There are very few good specialists.
She was attached to the polyclinic for a year. They haven't had an ENT doctor for as long. The receptionist sent me to the pre-medical office because my ear is blocked. Approaching my turn, an impudent cleaner flew into the office, who does not know how to explain that she needs 3 minutes to clean the office. After sitting for 15 minutes, they freaked out and went to the 11th hospital, which is not close.. solve the problem with doctors, I don't see the point of this clinic, there are no narrow specialists, but 50 therapists who know no more than mine.
my wife was discharged from 2 hospitals after bedridden rehabilitation.Diagnosis : ischemic stroke.They recommended contacting the polyclinic at the place of residence regarding the establishment of a disability group.From 4.03. to 13.03. only the therapist came.Neither the surgeon, nor the neurologist, nor the endocrinologist came.How long can I wait? Or directly to the hotline of the Ministry of Health?
Posh polyclinic… Apply, with suspicion of ARVI, for registration of a disability sheet, sent home, with an unsubscription, there is no reason, the tests are clean, there is no temperature… At night, the temperature is 39 ... I turned in a day, the tests already show everything, and the temperature is suitable ... I've finished my own, I'm going to close the hospital… Queue to the cabinet… Okay, I'm waiting… But the little newsies… First, the reception window is an hour… It's very cool how to manage to take a horde of 20 people in front of me in one hour… Second… The doctor came out… Where to? Is unknown… How soon will it be? It's not clear… In general, as it was the worst in the area, it remains so for 5 years…
I want to express my great gratitude to the doctor-Laura Kuchinskaya Olesya Viktorovna) Very attentive, polite and kind specialist, as well as a true professional in his field) I wish there were more such doctors)
Акушер-гинеколог 305 каб. ШАДЮЛЬ ЮЛИЯ ЮРЬЕВНА
К категории специалистов она вообще никак не относится, по крайней мере в данной сфере!
На учёт по беременности обычно становятся по месту жительства. Так как мы переехали в серебрянку, нашей поликлиникой оказалась поликлиника 23 на Рокоссовского.
Срок уже подходит к тому, что пора становиться на учёт. Так как я в данном медучреждении не обслуживалась, мне нужно было написать заявление на прикрепление. Впечатление в тот день у меня уже сложилось не самое хорошее от работников, а конкретно от самой регистратуры (2 окно). В столе справок в тот день работала светленькая молодая девушка - единственная произвела положительное впечатление.
Заявление мне подписывали НЕДЕЛЮ🤦 23 августа было написано и только 29 сказали, что подписали. Сразу попросила записать на прием к гинекологу. Назвала адрес, сказали, что талон есть только на 1 число. Хорошо, записалась. 29 числа вечером у меня упало давление, периодически появлялись резкие боли внизу живота (до этого были тянущиеся, как перед КД, моя врач в платной клинике на приеме подтверждения беременности говорила, что это норма, поэтому я обращала внимание , но сильно не переживала), 31 числа с утра боли были резкие и часто. Решила позвонить в регистратуру узнать могу ли подойти 31 числа, чтобы врач хотябы посмотрела, а 1 нужно было на прием по талону. В регистратуре сказали, что талонов нет, врач до двух, подходите в 305 по живой очереди. Пришла... На коридоре никого вообще, ни в один кабинет людей не было. В кабинете была только девушка на приеме, я пошла за ней. И тут началось.....
Я объяснила, что записана на завтра, сегодня к вам талонов не было, в регистратуре сказали, что можно подойти по живой очереди и начала говорить, что беспокоит, попросила, чтобы хотябы просто посмотрели, а завтра приду на приём уже становиться на учёт. На что в ответ первые слова:
- а от меня вы что хотите, в скорую чтобы я вас положила, так я положу...я УЗИ не делаю, что вы хотите, чтобы я вам на кресле увидела...боли это нормально и тд...
При этом полезла в компьютер проверять действительно ли я записана на 1 число. И снова полилось:
- вы вообще записаны к Макаревич, я завтра в это время не работаю, почему вы ко мне пришли и тд
Я говорю, что мне сказали моя врач сейчас в первую смену находится в этом кабинете, поэтому и пришла. Как оказалось, наш адрес ведёт на самом деле эта особа Шадюль, а при записи в регистратуре перепутали врачей.. простите, а я тут вообще причем!? Моя вина в том, что даже в регистратуре работают с халатностью!? Я в поликлинике второй раз в жизни находилась и не знаю впринципе кто кого ведёт.
Орет и при этом лазит в компьютере..
Начинает заполнять мою карточку и указывает давление 120/80, которое мне вообще даже не меряла! У меня моё оптимальное давление 100/70, при 120 мне уже плохо. Интересно, что она написала в жалобах🤔🤦
Тут медсестра спрашивает тоже мою фамилию (кстати, медсестра в этом кабинете единственный положительный человек оказалась, она хотябы просто молчала и благодаря этому оставила о себе хорошее впечатление), на что Шадюль опять же в своем тоне начинает фыркать ей "какая фамилия, она вообще сюда без талона пришла"...
И переключается снова на меня:
- пойдёмте посмотрю вас на кресле, раз это вам что-то даст.
Зайдя в смотровую слезы полились градом. Приходит она и начинает смотреть. Я реву, она смотрит. Два раза нажала на живот и сказала, что нормальная у меня матка для моего срока. После этого выходит со словами "одевайтесь" и хлопает дверями. Я просто стояла и ревела. Вышла из смотрового, забрала её "рекомендации" на листочке и прослушала:
- берите на следующую неделю сразу два талона друг за другом и приходите становиться на учёт, прием будет долгим, пол часа минимум, там и мазки у вас возьму.
С поликлиники я вышла в тряске со слезами и звонком мужу, первыми моими словами ему которые были "я к ней в жизни больше не пойду"!
Возникает куча вопросов о ней... А в чем проблема была взять эти мазки сразу, это минутное дело? В чем проблема была сразу поставить на учёт? Рабочий день до двух, я пришла в 12, людей не было от слова совсем, ни души на коридоре. Тем более, что мне до этого вообще дали талон к другому врачу. А чтобы стать на учёт, снова надо ждать неделю. Неделю ждала, пока подпишут заявление на обслуживание, ещё неделю жди, чтобы снова попасть к врачу стать на учёт.
Я не понимаю вообще откуда в ней столько негатива и злости!? С виду относительно молодая. Неужели она настолько несчастна в душе, что так по хамски относится к девушкам и женщинам!? К животным люди добрее.
К ней же идут довериться, не каждая сможет идти к врачу и открыться о своих проблемах. У меня диагноз 9 лет и, наконец, наступила беременность. Я не знаю, что является нормой, а что нет. Естественно переживания, все эти выжидания, я шла ЗА ПОМОЩЬЮ К ВРАЧУ! А что в итоге!? Для меня это не врач! Доверия к ней нет совсем! Я уже психологически не смогу к ней ходить все месяцы и верить её ведению. Если она так с беременными обращается, какое отношение у неё просто к женщине, которая пришла на прием с проблемой!?
А отзыв и свою историю решила всё-таки написать. Когда пришла домой и начала читать отзывы поликлиники, гинеколога фамилия только одна - ШАДЮЛЬ, и все жалобы! Почему она вообще работает до сих пор? Негативные отзывы написаны годами назад, не только сейчас.
Понятно, что когда идёшь впервые, не знаешь к кому попадешь и что вообще ждёт. Но такого скотского отношения я не ожидала вообще. Получается, на прием в госучреждения нужно ходить сейчас с диктофоном...так, на всякий случай...
А эта ситуация ещё не закончена. И отзыв - это только малое.
Doctors are completely incompetent. They will provide help only when you find yourself in the morgue, and that's not a fact! I do not advise contacting this clinic.
See original · Русский
Ангелина
Level 2 Local Expert
October 19
I want to say this, I am happy with the clinic, but not with everything!
I had to do an ECG, the schedule on Saturdays is from 9 to 14:30. On weekdays, there is no way to come and do it. I came today at 10.30 to do an ECG, I go into the office, and they rudely answer me that there is no reception. There was no announcement! A man is sitting and just talking on the phone. According to other people's stories, I wasn't the first one who wasn't accepted today.
Terrible attitude towards people! There is only 1 star for this person!
I express my great gratitude to Bobko Alexandra Sergeevna, for her attitude to patients, and professionalism. The first therapist in this clinic who is tactful, attentive, and really loves his job. Health and success in your difficult task!
С приема выходишь- уже ничего не беспокоит, кроме психического состояния. Врач -просто ужас ! (Думала, что только мне не повезло, но судя по отзывам - многие через это прошли в донной поликлинике.) Сама Медик, и никогда не пожаловалась бы на коллег, но специалист к которому я попала - это просто ужас. С таким хамским поведением, и такой халатностью никогда не сталкивалась! Единственное желание при выходе из поликлиники было - позвонить в министерство здравоохранения! Надеюсь, что когда-нибудь там наведут порядок с персоналом, но пока проще на умереть- чем ходить к таким специалистам.
A normal polyclinic, in the Serebryanka microdistrict, the staff is young, but very attentive, especially it should be noted that the therapist is Alina Viktorovna Korolevich, smart, attentive. The ENT doctor is competent. Therefore, if he applies, they will provide help.
My hand got sick (I am a painter by profession), I turned to a therapist, she told me to go work, we do not give sick leave for such a diagnosis. How can I work if I can't even move my arm? Then I went to my factory clinic and there they immediately gave me a sick leave and sent me for an X-ray.
I don't even know how to describe this place better… In general, I think the staff here are very tired due to the constant flow of people, so the process is always slow and not the most pleasant. To help, they help. But you can wait for hours for this help. Especially to the therapist and surgeon)
The clinic is good, but only for adults and there are very, very long queues there is one trauma center for the whole silver river, it feels like you are standing on the border
As much as I like electronic queues, no one swears, but unfortunately not in all offices. Especially with regard to the traumatologist, you can sit for 5 hours on a first-come, first-served basis and it's not a fact that you will be accepted, there are not enough doctors and, alas, the queues are huge.
Terrible service. I came to close the sick leave in KB 402 by 15: 00. The receptionist said that on sick leave from 3 to 4 .There were 5 people sitting in front of me. As a result, I stayed until 6:30 p.m.
I applied to the 114 office with signs of SARS. Sent for a blood test. The result of the blood test is normal, the hospital was not given, there are no indications (except for a red throat). Treatment was prescribed. At home, I measured the temperature 37.4. Treat yourself with pleasure is called!!!
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Полина Зубович
Level 4 Local Expert
October 15
Terrible service in the infectious diseases room, I came to take an exemption from study due to poor health. And I was told that I had a mild degree of acute respiratory viral infection and was refused sick leave, but at the same time they prescribed treatment! Then why does the clinic exist?! 0 stars👎🏼
I put 5 stars. I came healthy for a referral to an allergological therapist on a coupon, served 3 hours over my time, returned home sick with signs of SARS. I recommend it to everyone!
The clinic itself is modern. But there is an incompetent doctor who sent me to work with pain, after which I went to the hospital. She did not write a complaint, God is her judge.
There are continuous vacancies of doctors in 23 polyclinics. It's amazing even how its employees cope with visiting residents of the district. Therefore, many thanks to the doctors working in this clinic
Первоклассный врач в поликлинике есть - Королевич Алина Викторовна, терапевт, у которого, на первом месте пациент, профессионализм, четкость, организованность и терпение, этими качествами обладает Алина Викторовна. Администрации поликлиники следует уделить повышенное внимание на такого специалиста, как карьерного роста так и материального стимулирования. Спасибо вам доктор за ваш профессионализм и человечность. Последнее многие врачи потеряли на всегда, т.е. безвозвратно.