It's a terrible clinic. When visiting her, nerves always rise. Recently, I had to undergo an X-ray of the knee joints. The health worker who took my picture treated me as if I had come to her house, and not to a state polyclinic. I deliberately delayed the time so that people who had been standing in line for several hours would not pass, and that's what happened. There was only one person left and she didn't accept him.
We like it, the cleanliness is perfect, the service is at the highest level. I express my gratitude to all employees, and especially to the reception, thanks to the staff whenever you do not call, they respond clearly and competently, as well as to doctors Dubaeva and Rublevskaya, our district doctors.Yuri Nikolaevich Orsha.
Drakopulo Roman Georgievich - fully corresponds to his position!Highly qualified doctor, careful and attentive approach to patients. I have never met a doctor who treats patients so carefully and meticulously. A doctor with a capital letter.Thank you!
everything is fine, but the surgeon Grushevich is a very very bad doctor who performed an operation in Vitebsk and I come and he says you don't need to take off the stitches, well, don't do it like that, thank you, I went twice to pull out the threads
On 02/28/2024
1.Reception : Cards are lost, rudeness - (Periods), Some of them are probably unaware that they come to work.
My God, but how poor grandmothers are chased.
Constantly "primary coupons" - come in the morning, maybe fortune will be on your side.
BUT!
Do you like that they are being corrected, there are certainly pleasant female registrars?! those who are looking for a card, who explain, suggest, who do not say, "I do not know."
2. Head. Akulovich Inessa Alekseevna is just a kind-hearted person and a Doctor with a capital letter, I can say with confidence that it is necessary to learn from her to collect the Anamnesis of patients from most of the therapists working today, organizes the work so well that even the desire to make a scandal disappears.
Take care of her!
3. Anastasia Igorevna Startseva, a neurologist, is a very good, sensitive and attentive doctor.
There were never any questions about her work, the appointment of medical drugs, every visit - anamnesis collection, recommendations.
I am very pleased with the work of the specialist.
4. The clinic needs repairs, I would like to put normal "comfortable chairs" on which waiting will not become an additional test for the back, since it often takes a very, very long time to wait.
5. And now to the most terrible thing.
Queues and the absence of narrow specialists, a queue to doctors, to get the coveted coupon is fortune!!!!, A queue for tests, very much for X-ray examination.
It's better not to go to the clinic in poor health at all, but I don't want to call a doctor at home either, at least I didn't want to - while there was ice.
Whenever I go to the reception, pleasant women work, talk politely and try to help and prompt if possible. What can not be said about the nurses who take tests in 21 rooms, rudeness and only, and especially the young staff, something definitely needs to be done about it, otherwise it is not far from a complaint. It is a pity that coupons for some specialists can only be taken by coming to the clinic at 6-7 in the morning.
You won 't find a worse service!!! Starting from the registry, you can already make an appointment with a psychologist... It is a very common phenomenon that medical cards, in which the whole history of life and health, simply disappear without a trace and are not found, give an insert and go ahead...
It's hard to find a worse place..The attitude towards patients starting from the registry is disgusting, in order to take coupons to the doctor-you need to take a queue from 5 in the morning, it is simply impossible to take them beforehand!In general, you go there already in an extremely serious condition and then you will listen to a lot of negativity.When will someone put things in order there?when will the specialists appear? When will doctors begin to do their duty, and not kick off from one to the other?
Many thanks to the head of the department Akulovich Inessa Alekseevna for her attentive attitude to patients. I had to ask her for help several times and always got it quickly and professionally. I wish there were more such doctors and administrators.
I want to leave my feedback. A couple of years ago I came with a sore throat and a strong cough (adult department), they just took my temperature and listened, there was no movement for my symptoms and complaints, there was no temperature and that's it, my throat was a little red and go to work. A couple of days later I came with a strong cough and got to a very good doctor, she said that my throat was dusty and could start to fester and they say why didn't I come earlier, I said I was a couple of days ago, she listened to me and sent me to several doctors, they found out that I don't have a fever, but very sick the throat.
The second case happened yesterday, at the reception, they said they needed to see a doctor with a throat and so on, she explained how she cut off where to go, I did not understand and asked again, she began to explain to me in a raised tone (yes, I did not understand, and not deaf), with grief I found where and what. I went to the doctor and everything is the same as two years ago, unfortunately, there is no temperature and my throat is okay, I say "I have a job in a dusty environment", I heard "so what, there is no temperature, even 37.2 is normal, not a temperature". I say that I feel so bad, I barely speak because my throat hurts, she sent me to the clinic, sat in line and barely got in, they, in turn, examined the same way and said nothing, to the statement that I work in the dust all by the side. After work today, I'm lying down, writing this review and coughing from the fact that discomfort in my throat is either from pain or from dust or processes are starting to go on. I don't know if it makes sense for me to go to the clinic or not. Our doctors do not care about the individual human body, about the symptoms of patients, the main thing is that there is no fever and they let go. So I'm thinking of writing a complaint to the doctor or writing to the entire clinic, as well as to hold accountable for my health and possibly the health of others whom I can infect. Suddenly it's some kind of virus, and I didn't get the proper attention (inspection).
If you want to break your nerves, then this is the place!Everything is so neglected, the attitude towards patients is disgusting.the head dismissed all the staff, they do not treat, but only count the days on their fingers.There are no coupons, only primary ones, but they need to be picked up by 6.00 to take it if there is and then maybe only. Two coupons.They always lose their cards too, the reception is not working well! In short, the mess is complete. No wonder they say the fish rots from the head and not from the tail!It is necessary to completely change the management there, maybe something will be good later!
Burykh Stanislav Yurievich. Thank you very much. You are the golden doctor. an impeccable specialist in his field, a kind-hearted man. I want to wish you long years of successful medical practice, happy years of a prosperous life!!!.
She passed an annual professional examination from work. The attitude of doctors towards patients is not optimistic, but thanks to the head of Filippova T. I. it is changing rapidly. Good health to her!
The problems begin with the reception desk, the problem of getting to the right specialists, queues, and practically not getting an appointment ticket at the right time. The attitude towards visitors leaves much to be desired.
The work of the registry leaves much to be desired. Constant loss of cards. The constant absence of specialized specialists, not only for adults, but also for children! The staff "does not go to the meeting" for visitors, the answer for many is "do not like it - go complain"!
There are some specialists with a friendly attitude, but there are only a few of them...
The staff at the reception is as terrible as possible, they are rude all the time, cards are very often lost and, as the registry says, this is the patient's problem that they do not have the card. There are very few doctors! You can't really sign up for anyone!
We came to visit our grandmother. The child got sick. We are not citizens of Belarus, but on a commercial basis we quickly accepted, examined, prescribed tests and treatment.
An adult is not that there are never coupons. The nursery has its own nuances, but after calling the hotline, the dispute is smoothed out in a different way, you could put 0 so I would do it.
There are queues everywhere, nothing is set up, there is a fuss everywhere, in order to put a seal, you need to stand in the entire queue of grandparents. You have been undergoing a medical examination here for 2 weeks. horror
When passing the driver's medical examination, keep in mind that the ophthalmologist works from 15:45. And the beginning is from 14:00. I had to wait more than an hour.
When they put things in order in this poorhouse, there are never coupons, but please pay. The reception is a complete mess, not only is the card always lost, but they are always rude with a dissatisfied face. Is it just a horror when you see the order?
To obtain a certificate, which contains one phrase stating that a citizen has not applied to a polyclinic for the last five years, he had to visit polyclinic No. 2 three times. On Saturday, they said that such certificates are not issued on Saturdays. On Friday, after a forty-minute wait at the door of office No. 4, the nurse left for lunch, although there were 6 more people in the queue at that time. No one thought about interchangeability in the clinic, and yet there is a senior nurse's office nearby. BUT the most interesting thing is that I was given a certificate the next day, on Saturday. You can make a conclusion about the organization of the work of the p-ki yourself.
The children's district doctor is just something!!!
For three days the child had a fever, a doctor was called, she looked, said that her throat was red, the diagnosis was angina.They began to treat angina-there are no improvements.The next day, they noticed small dots on the child's lips, and when they looked into the throat, it was all covered with small white ulcers.It was stomatitis!!!
In the morning, the temperature is 38 again, we call the doctor, and the receptionist asks:- Can you come yourself???!!!The doctor has a lot of calls.
What???????
Are you in your right mind at all????
The child has a fever for 5 days, the doctor cannot diagnose, and then come yourself.
Then this nedovrach called me back on the phone and says that she noticed this rash yesterday and did not give it any importance, and prescribes medications for me over the phone.Then my husband couldn't stand it, called the clinic, swore and after 10 minutes the doctor was at my house.And she diagnosed that it was stomatitis.
How can you treat work like this, you overslept in medical school at the last desk and came to work in a children's clinic, and prescribing medicine over the phone is generally trash!!!!!
Until you open your mouth, they won't do anything at all, so here's a children's clinic for you
It has been a long time since there was a renovation in the building. There are often not enough specialized doctors. To get to an endocrinologist, you have to go through seven circles of hell. The attitude towards customers is good
The staff is not very competent, but the head of the clinic is a very competent person who understands if doctors are busy, they can easily replace him
Very good service: starting from the reception and ending with specialist doctors. Doctors are always very attentive to children. Many thanks to our therapist Mikhalevich V.I. and nurse Elena. Thanks to all the medical staff of the children's polyclinic No. 2 for your work.
A branch of hell on earth... You can't get to the doctors until you have a fight with someone.. there are few good specialists, mostly those who just sit and wait for the end of the working day... In general, if you want adventures when you get sick, then definitely a cool place))
The work of the staff is terribly organized, the management does not even care about this. There are some good doctors, but starting from the registry, everything is going terribly. Also, there are not many standard categories of doctors in this clinic. I don't know how it is now, but they used to take swabs in the office right next to the reception and wardrobe. There is a long queue of patients with potential covid, and you will have to be next to them to take your jacket to the wardrobe or contact the registry, you have to try very hard to come up with a worse place.
Someone teach the people at the reception desk how to talk to people. There are always dissatisfied faces, you can't ask anything, you wait until they finish a personal conversation with each other. The doctors I've been to are great!
I'll tell you about the situation that happened today. I have all the symptoms of acute respiratory viral infections on my face, most of all I am worried about nasal congestion, which has not been going away for a week, or even more, coughing even to the point of pain. I came to the reception. The doctor examined me and said that I was healthy and if there was no fever, the hospital would not open. It was at the reception that the temperature was not there, or rather they did not give me a look personally, "quickly took it out of my hands." The only thing that was written was on the nose shot. After asking who I work for, the doctor's assistant insisted on telling me what my job is, what I do, i.e. not about health. I came home from work, I'm lying down, the temperature is rising again. The attitude towards patients leaves much to be desired.
I think that comments are unnecessary. Everything was said below.
A terrible attitude towards people, like a piece of meat. They can't get through to the reception, they hang up the phone. If possible, they are sent to an isolation ward for more sick people, where there are also queues for the whole day.
In general, it's terrible. I won't say anything about doctors... Everything is very deplorable
Polyclinic number 1.
Semashko.
You can wait forever in this clinic.At first, I was told to come after the 20th, the doctor would come out of vacation, and when I came on the 21st, I was told that the doctor had just gone on vacation, she had no replacement, when she would come out, they don't know, consider it a month later.
That's the attitude towards people.
They are not local themselves, they came for a couple of days, the child was ill, they went to the nearest polyclinic. Today we got an appointment with the head of the polyclinic, Savina, I.e., an excellent specialist. The nurse is also very nice. And there are no questions about the registry. Thanks!
When will there be inadequate employees at the reception?? I came up to ask, we don't know anything, what are you shouting at, the answer is my voice, what is the principle of hiring? And without masks or on the chin. Maybe older women shouldn't work there at all if they're yelling like that? they are not afraid of anyone, neither for the manager, nor for the sanitary station, it is already impossible to ask anything for insulting a medical worker, but does it work in the opposite direction???
I want to leave a thank you to the girl genicologist, a competent specialist. She took it on 23.09. I'm not afraid anymore. Thank you so much. Office 20, in the morning
Terrible attitude!!!!!They are rude, rude and almost send ..... starting from the lowest honey.of the staff, ending with the head herself.
Everything is fine in the children's clinic!!!!!
You can never get through in the morning, once someone picked up the phone, alo alo only talks, then you call and it seems to be busy, they pick up the phone on purpose so that they wouldn't get through, but you can only get through in the evening. It's not the first year. And no one is taking measures, and will not take them..