Today, I passed tests, a crowd of people "grandfathers, grandmothers, moms with children, pregnant women and several young people" as a pregnant woman passed after the 3rd person. The blood was taken by the pros of their business, I was shocked. I was shocked that she was alone and talked calmly to everyone, but several bosses came in and told her to run, take blood from the children... And the needle is in me. No one helped her with the case, but they didn't stop commanding her either. A person does his job 100%, it's not her fault that her partner didn't come to work for some reason! And this problem should be solved by these bosses. And they just get in the way of a person... It's like a girl who takes blood will suddenly split into two and take blood strenuously into 4 hands. There are many who wear dressing gowns, but do not delegate work to the staff correctly. And they just stand and watch in a cramped room with patients how a pro works 🔥🔥🔥 another moment is " mom came in with a 2 - year-old baby, she also took her husband ." There were 10 people in the office in general. When her husband went out into the hallway, mom demanded that he stay. He stayed and only got in the way, stood with the phone "the blue tractor is coming to us" neither mom nor dad could hold the child straight. But again, the pro of her business did not let her down. People who come to the clinic TAKE OFF THEIR OUTERWEAR AND LEAVE IT DOWNSTAIRS IN THE WARDROBE. As small children with these bags or sitting blood donation in a jacket, manners and ethics have left the chat.
Although I am not a fan of going to the doctors, I like this clinic for its cleanliness and comfort. Friendly people in white coats at the reception. Any issue is solved quickly and, most importantly, complement each other. They explain it clearly. And very competent and friendly doctors
Why 1 point?
#19 polyclinic - recommended that the child undergo a chest X-ray there. ... They say it's fast and inexpensive on a paid basis!
In general, we went inside, found an office. And there, the queue that we expected to see, but relied on the fact that by paying for this service, you can somehow speed up the X-ray removal procedure.
We took a queue just in case. By the way, we did not know that there was a "live queue" and "record" and "payers"!!!
I go to the cashier to pay for the service. It amounted to 2800 tenge (cash or payment by credit card, no QR code!!!).
I paid without any problems, there was no queue. And immediately went to the office. And then I saw a picture of two mature men of honorable age figuring out who is right and who is to blame. And all this is on the mats. The child, and other children who were in line, were simply shocked.We tried to calm this scandal, but suddenly we became the culprits. And they immediately turned on the "reverse gear" so as not to provoke a fight further.
... time passed, about 40 minutes, the queue was still standing. And we decided to go to the cashier and return the money. The cashier understood everything well and returned it. We left the clinic and went to sunkar, walked for 4000 tenge without a queue and quietly without a boil.
I understand that the clinic is social, there are a lot of people, every day is routine, groundhog day, the same thing. But I think it is possible to somehow adjust this "farce" into a very simple matter, how to receive patients so that they can go through all the procedures according to the regime in order.
With respect
My clinic . But in order to go to the doctor in the morning , you need to go through a therapist who takes you after 14.00. 🤦 and the therapist says the record for a month to the neuropathologist is complete . About taking tests, this is a separate two - hour queue . Everything is against the people . Therefore, people prefer private clinics. Nerves are stronger
There are no advantages in this clinic. There are only disadvantages. The staff is rude, they don't want to work - the base is constantly hanging up. Medical offices collect queues of kilometers (and this is not an exaggeration). Pensioners who are registered with narrow specialists constantly lack medicines.
As if it's better than in 32 clinics. They work at the reception in full, I got to a good obstetrician. Special thanks to the nurse of the 29th office , she always calls , invites , worries .
But everything is exactly what this stupid guy with a queue outputs. You sign up for one time, you come, and then their base doesn't work, then some other problem and then you stay there for 5 hours.
There is 1 office working on the tests , and there is a queue of 100 people
Not a bad clinic.)) Of course, there is a flaw in good specialists. But not without this in our time. I really like our precinct officer, Kalamkas. One minus is, of course, you will sign up for narrow specialists, it will take a long time to wait. Well, everything is clean and tidy.
To be honest, there are not enough threes. It seems that only the old backbone works in the clinic. Most of the team is young. The nurses at the doctors behave as if someone had come to their house. If it wasn't for the sick leave.
What is the work of the registry? Can't get through forever😡
They told me to call another number, which I can't get through to either
Why are the numbers here if they are not working???
The clinic may not be bad, but queues...especially for the tests!!! Although it's probably the same everywhere. The staff is friendly, the attitude towards customers is polite. But there are clearly not enough specialists...
An adequate girl met at the reception, wrote down her full name.
Further more, the waiting time is very long, I was signed up to the head of the gynecology department for one time, but as it turned out, not only me, besides me, 20 more people and all of us for one time! And I did not like the reception of all at once in the common corridor, after my indignation, I continued the reception in the office ..
Well, in general, we did not agree on the same wave!
It is necessary to close the state polyclinics in general, they are of no use, and especially when they attach to themselves their acquaintances, family friends who live quite x knows where, I live across the street and belong to this polyclinic but it is registered in another area, so they told me from the owner to bring a receipt where his certificate is still indicated, which fool will give a copy documents. What are you talking about, dear doctors of the 19th polyclinic???. Vaccination passports are sold for 10 thousand. I am a witness, my neighbor is sitting at home attached to 1 polyclinic and at 19 I received a passport through a friend ..., I wanted to get a revaccination, but they refused me and told me where I got there. go... For this reason, I ask you to check this clinic. Yes, what can I ask them here? I will personally write a complaint to the post office in the city of Zdrav
The last place to go. It's a mess. Some doctors think of themselves as luminaries, and patients are almost humiliated. They're yelling at the old people. It is not possible to call this an adequate medical practice.
It would be better if there is no elevator, which is a huge disadvantage with a disabled person, it is unclear how to climb to the second floor, and all the specialists are there
Polyclinic at the place of residence. No worse or better than others. It's bad that both children and adults are all in the same building. And so it is tolerable.
See original · Русский
3
1
Г
Гульмира Абликимова
Level 7 Local Expert
November 29, 2023
Attentive polite doctors! Thanks to the girls from the 40th cabinet👍 neurapotologist Dzharkymbaeva Saltanat Sagyndykovna 👍👍👍
The most terrible polyclinic, where there is no normal quality of patient care, there is no control of newborn children, than we faced, for 3 months no one was interested in the condition of a child born in a maternity hospital.they demanded a fee for the ambulance discharge system, although we are registered in a polyclinic, requiring a therapist to see this doctor, patients have already booked coupons for this doctor in a month, my daughter-in-law has kidney exacerbation, what should we do? why does the Ministry of Health pay insurance to mothers with an infant if it does not work in a polyclinic?
Well, what can I say, it's not pleasant. They always have to swear because of the queue, they accept acquaintances without coupons and strangers too. I washed away to sign up no
There are no half of the specialists (an appointment with the available ones for a month in advance), getting an ultrasound is generally out of the realm of fiction (you can immediately go for a fee), a routine examination is purely formal with a bunch of wasted nerves, never got to the doctor at the appointed time (+ an hour and a half), attitude towards patients (unless you're not an acquaintance) leaves much to be desired, it's easy to get a disability only for alcoholics and no one cares about anything!
Sad polyclinic doctors speak only Kazakh or try to force them to speak Kazakh offensively, but suddenly a person does not understand them!!!! Or did you just grow up in another country??? I just put a horror + 3 for the service and quality of the hospital
It's a terrible clinic. There are no specialists, but there were. And it's better not to get sick. And even now the insurance is calculated, but everything is still paid. And if you run around a lot for free and say goodbye to your nerves.
Therapists don't care about patients. They are constantly busy with their own affairs. But a call to the city health Service solves everything. 10 minutes and you will receive first-class therapeutic care.