Constant queues. There's no one at the doctor's office, but you can't get to him. Making a diagnosis from a distance-listening or looking at the throat - is not for us. The frequent answer is- how old are you?! Or - it hurts me too...
What can we say about our clinics, constant queues,waiting time at the therapist is 2-3 hours,surgery is good,women's consultation is excellent,ultrasound is just as fast, but I always went on a paid basis (prices are good).
I had the first and second pregnancies , good gynecologists Kozlovskaya and Perova , I think that all gynecologists there are good , all tests were always done quickly , nothing was ever lost , and so on .Thank you very much for your hard work
We lost the card on the way to the doctor's office, I waited in line for 2 hours and then ran around looking for a card that the doctor would accept. And after I told the doctor that I was closing my sick leave ahead of schedule, he refused to advise me on further treatment. He just sat stupidly and looked at me and did not answer my questions..... If possible, I gave minus 10 stars to this institution....
come to my office a day earlier, 1 person in 30 minutes
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Саша Иванова
Level 4 Local Expert
April 3, 2024
5 stars to the gynecologist Molchanova L.V., for the rest 1 - the card was lost, there are no examinations as such, that is, if I complain only of a runny nose, then they may not perform auscultation (in the infectious diseases room in particular), in general everything is done with a great favor.
The worst polyclinic in the Frunze district. The medical examination for work in 2022 took 5 days!!! In August 2023, they also "distinguished themselves" by making a certificate to the 24th polyclinic for 3 days!!!
I would like to express my gratitude to the head of the clinical diagnostic laboratory, ELENA VASILYEVNA GRUSHA, for the responsiveness, humanity and clear work of her team. Very pleasant to talk to! I wish there were more such people in the healthcare system!!!
You can't get coupons to your therapist, as well as to many other doctors. The card is often not found or lost when ordering to the doctor. There is a shortage of personnel and weak management control.
I was there a couple of times, I took a referral for hospitalization. Polite staff, clean. I took the ticket without any problems and was accepted even a little earlier. When the doctor saw me for the first time, she competently explained and told me all the nuances. For which I am grateful to her.
I do not recommend a gynecologist to Lyubov Vladimirovna Molchanova. She was observed during the wonderful period of carrying a child. I remember with a shudder. If possible, run to another specialist. Both she and her regular nurse lead to nervous exhaustion and increased blood pressure with their arguments and attempts ahead of time (by 1.5 months!) before giving birth, it is unreasonable, with all good indicators, to be hospitalized, so as not to be responsible for you anymore. I remember this bright period with horror and pain. Good luck and good health to all.
Terrible staff, inadequate doctors. I recently visited office 315 on Saturday. I asked her to die of blood pressure, she started to kick me out of the office, I tell her I don't feel well, she tells me that I'm an ambulance?)))))). In general, her colleagues stood up for me not to write a complaint.
And so tm is a complete mess. The doctors feel like they've forgotten that they're the maintenance staff. And they behave like Directors.
There was a case of Litvin the Doctor, such a complete inadequacy ..... there was a participation in Pushkin.
I'm talking badly to me, so she kicked me out the door, says I'm airing. He sees that moloy did not help. I put a cap on my tongue and went to the ambulance.
A terrible polyclinic, the relationship is not very good, especially when you go to the doctor, you can sit for half a day and they will give you 2 pieces of paper for the onalization of the estates in serovno on the hospital!
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Екатерина
Level 22 Local Expert
April 20, 2023
Plus for the electronic queue when taking tests. There is a problem with coupons for narrow specialists. They don't give out cards on hand - the system is so-so, since they managed to lose mine. When the therapist is on vacation at the site, then you can't get to another one, they send you to an assistant with a huge queue.
I came to see Laura: I only checked my nose, but I didn't look at my throat and ears at all.
The doctor Litvina E. A. in room 315 is completely inadequate. It feels like I've been on a shift since I got drunk. He refuses to accept a patient without a mask, although there is no mask regime in the entire clinic. She thinks of herself as the "queen of therapy." I probably wanted money for the reception, but it wasn't there. I ran into the wrong guy. In general, her place is at most in the wardrobe on the 1st floor to give out jackets!
In fact, the polyclinic is not such a bad one - there is an electronic queue, a help desk.
In the blood collection office, they work quite professionally and quickly, the head of the department is generally cool.
Basically, doctors from 12 polyclinics work on a five-day basis. There are several doctors on duty on Saturday, a treatment room on the 3rd floor, urine and blood tests on the 4th floor.
I thought it was hard to surprise me at 58. But the surgeon Sidorchuk S.A. succeeded. Such disregard for the patient, for the person who came for help, has never been seen before. I came with a coupon, to an appointment with a doctor who receives a salary, and does not do a favor, tired and indifferent in the morning... But the doctor wants to look at the phone or at least out the window, but not at these annoying patients... The doctor has one question - why come to me, go to someone else, and the further the better...That's how it happens.
Terrible poleklineka, there are no doctors, the receptions are terrible, the record has to wait more than a month and it's not a fact that you will be accepted.
One star for being accepted after all. I don't want to remember my last visit...
it was an ultrasound... and I'm writing to the chief physician rather.
Dear, if this text reaches you, you cannot impose the reception time (according to a PRE-taken coupon) on all kinds of five minutes, etc.
1. I have an unexplained and terrible diagnosis. The doctor is LATE for an appointment.
Waiting exacerbates anxiety, and discontent grows.
2. Upon returning, the doctor does not begin with apologies (for you), not with collecting anamnesis, but brings me your directives along the chain, I believe in your own tone (we are talking about the card on the patient's hands)!!!
As a result - out of 10 minutes of admission- 7 minutes about what if I do not explain the situation with the card to the chief physician, the female doctor will be reprimanded, etc., etc.! It was a very emotional monologue. The only thing that could stop her was my saying that I was here for another reason at all. In general, 3 minutes of work with me ended with the words: "it's not cancer, it seems to me."
That's how it is.
No thanks.
People! Aren't you ashamed of yourself??? To speak ill of doctors .
Since I was 18, I have been visiting a polyclinic once a year, all doctors and staff are polite!!!
THE QUEUE???? - so you're fooling the doctors yourself!!! You're delaying the queue yourself!!!
And then the doctors are bad!!!!
Why don't you go to paid doctors???
I personally underwent an examination before the operation in 12 PCs - doctors are very polite and professional !!!
And you people need to treat nerves!!!! And bitterness
05.09.2022 arrived at the clinic due to illness. I took a turn in the 110th office. There are 12 people in front of me. I waited for the reception for three hours from 12.30 to 15.30. For a very long time, I could barely stand it, because my condition was weak.
I've already talked about this horror!!!! Doctors shove patients one to another.
My situation is neurological, back pain, arriving with an ambulance, I called a doctor at home.The therapist gave me a sick leave and said...take a ticket to a neurologist (coupons are scheduled for a month in advance) I went on her sick leave (I can hardly move)to the neurologist.They gave me a referral for a paid MRI and prescribed injections, I don't know what, there is no diagnosis. And!!!! The next appointment to the therapist!!!!
The therapist, the head of the department, looked at the MRI result and says....Why did you come to me?...You need to see a neurologist!!!!! A lot of things can be added....
And it's always like this in this clinic!!!!
Terrible!!!!
Disgusting service!!! To get sick leave, you need to go through 10 circles of hell!!! They sat in the pre-medical office for 40 minutes, sent a queue for a cardiogram there at 1.40, then sent to the teacher's doctor in
room 315, but the doctor from 315 redirected to another doctor, referring to the fact that her work shift was ending. We passed the tests and came to the office to which we were sent, 40 minutes of queue in the 220 office to Gorobchenko. They were treated for acute chest pain. The doctor asks if you have appendicitis?
And as a result, the doctor said that he did not know what was wrong with you and sent you to wait, he said he would call for sick leave. As a result, 1.5 hours have passed. I went into the office, made a remark to the doctor and asked how much more time I had to wait, the doctor did not react in any way and said that everything was in the order of the queue.They took the queue again and only then gave the sick leave and the prescription.
The doctor serves one person for 30 - 40 minutes, is that okay???
According to the coupon, everything is exactly right according to the hospital!!! Terrible service!!!!
I was at an appointment with the surgeon on 01/24/12 at 11.38-Dr. Boyarevich was attentive, and in the dressing room they treated me like a native person. Thank you. But, the card was carried for a long time-30 minutes, well, there are no queues now (on this day), I got to the reception not on time, but if there is a card. Thanks
04/19/12 I wanted to ask in the pay window if I need to make an appointment a second time if the doctor has already made an appointment. They answered me rudely - go and ask the doctor. What kind of service is this? And why the paid window is open from 8.00. I'm going to the reception at 8.00 too, and I still need to pay. Accordingly, I am late for the doctor.
It is more terrible than the reception at the "doctor" Sidorchuk S. A. in the 335 office I have never met. Complete indifference and disregard both as a patient and just as a person. She managed to bring me to tears with her behavior, even though I am 2 times older.
12 city polyclinic
Good afternoon to all, Irina Alexandrovna Budkevich came to the surgeon for prophylaxis, room 335, she was talking in a raised tone, rude, like why did I come to her, without looking at me normally, she said go to the therapist. I am shocked by this attitude towards people, if you choose a surgeon in the 12th city polyclinic, then I do not advise you to contact her.
"The fish rots from the head." This expression perfectly fits the definition of this ultrasound, the "chief physician" of which S.S. Zhuk only does what he is afraid of complaints and tries to do something only when they arrive!
The sanitary station is obliged to pay attention to this institution! It is always dirty and unsanitary!
Why is there an electronic queue in the pre-medical office, where ladies under 80 years old work, who are called by electronic queue, only when you look at them and ask "are you calling?", despite the fact that there are no patients in their office, they are all in line!
And they also eat right in the office, they say they don't have lunch!
Give people a lunch break!
And what is most interesting is that young doctors and nurses do not stay at their workplace.
Either the salary is small, or the management is such that they run away from there.
The situation at this clinic is deplorable, it is urgently necessary to change the management, otherwise only pensioners will serve you.
The clinic itself is just a mess! It is almost impossible to get an appointment with a doctor if you do not have a sick list on hand. At 11:25 on the first day, I applied to the registry for a ticket to my district therapist. The answer stunned me: "there's nothing left for this month, try it tomorrow on a first-come, first-served basis from 13:30 to 15:00." The next day I arrived at 12:40 and was already fifth in line. By the time of the start of the appointment, the queue to the therapist Eliseeva L.M. numbered more than 30 people. Half of the floor was occupied by patients of only one section! According to what principle the management of this polyclinic distributes plots is generally unclear, if it is necessary to carry out workplace certification (or other similar events), then it is high time to do it!
Many thanks to the district therapist Eliseeva Lyudmila Mikhailovna and her nurse for the conscientious performance of their duties and professionalism. (Not sarcasm)