I would like to adjust the schedule of the head of prevention. Put on a second shift at least one day a week, as if the patients were not working, honestly. You have to skip the beginning of the working day to get to a doctor who will write down the data on a piece of paper
The doctor Litvina E. A. in room 315 is completely inadequate. It feels like I've been on a shift since I got drunk. He refuses to accept a patient without a mask, although there is no mask regime in the entire clinic. She thinks of herself as the "queen of therapy." I probably wanted money for the reception, but it wasn't there. I ran into the wrong guy. In general, her place is at most in the wardrobe on the 1st floor to give out jackets!
In fact, the polyclinic is not such a bad one - there is an electronic queue, a help desk.
In the blood collection office, they work quite professionally and quickly, the head of the department is generally cool.
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Е
Екатерина
Level 21 Local Expert
April 20, 2023
Plus for the electronic queue when taking tests. There is a problem with coupons for narrow specialists. They don't give out cards on hand - the system is so-so, since they managed to lose mine. When the therapist is on vacation at the site, then you can't get to another one, they send you to an assistant with a huge queue.
I came to see Laura: I only checked my nose, but I didn't look at my throat and ears at all.
Basically, doctors from 12 polyclinics work on a five-day basis. There are several doctors on duty on Saturday, a treatment room on the 3rd floor, urine and blood tests on the 4th floor.
Terrible poleklineka, there are no doctors, the receptions are terrible, the record has to wait more than a month and it's not a fact that you will be accepted.
I thought it was hard to surprise me at 58. But the surgeon Sidorchuk S.A. succeeded. Such disregard for the patient, for the person who came for help, has never been seen before. I came with a coupon, to an appointment with a doctor who receives a salary, and does not do a favor, tired and indifferent in the morning... But the doctor wants to look at the phone or at least out the window, but not at these annoying patients... The doctor has one question - why come to me, go to someone else, and the further the better...That's how it happens.
I can't get through to the clinic. There are not enough doctors. Long queues to see doctors. Sometimes unqualified doctors come across who can't even write the name of the medicine correctly, let alone treat it. The clinic's motto is: help yourself)). It is impossible to take a coupon for paid services: either there are no coupons, or the time is wrong. Not all workers can go for an ultrasound at 10-11 am, given that most have a work schedule from 8 to 18. A strange policy of providing paid services.
The most inadequate doctor Litvina E.A. 315 office. Terribly rude and insulting at the reception. Closes the hospital without conducting an examination and if there is a temperature. But her rudeness and attitude towards the patient cannot be expressed in words at all. I advise you never to get to her.
One star for being accepted after all. I don't want to remember my last visit...
it was an ultrasound... and I'm writing to the chief physician rather.
Dear, if this text reaches you, you cannot impose the reception time (according to a PRE-taken coupon) on all kinds of five minutes, etc.
1. I have an unexplained and terrible diagnosis. The doctor is LATE for an appointment.
Waiting exacerbates anxiety, and discontent grows.
2. Upon returning, the doctor does not begin with apologies (for you), not with collecting anamnesis, but brings me your directives along the chain, I believe in your own tone (we are talking about the card on the patient's hands)!!!
As a result - out of 10 minutes of admission- 7 minutes about what if I do not explain the situation with the card to the chief physician, the female doctor will be reprimanded, etc., etc.! It was a very emotional monologue. The only thing that could stop her was my saying that I was here for another reason at all. In general, 3 minutes of work with me ended with the words: "it's not cancer, it seems to me."
That's how it is.
No thanks.
05.09.2022 arrived at the clinic due to illness. I took a turn in the 110th office. There are 12 people in front of me. I waited for the reception for three hours from 12.30 to 15.30. For a very long time, I could barely stand it, because my condition was weak.
People! Aren't you ashamed of yourself??? To speak ill of doctors .
Since I was 18, I have been visiting a polyclinic once a year, all doctors and staff are polite!!!
THE QUEUE???? - so you're fooling the doctors yourself!!! You're delaying the queue yourself!!!
And then the doctors are bad!!!!
Why don't you go to paid doctors???
I personally underwent an examination before the operation in 12 PCs - doctors are very polite and professional !!!
And you people need to treat nerves!!!! And bitterness
I've already talked about this horror!!!! Doctors shove patients one to another.
My situation is neurological, back pain, arriving with an ambulance, I called a doctor at home.The therapist gave me a sick leave and said...take a ticket to a neurologist (coupons are scheduled for a month in advance) I went on her sick leave (I can hardly move)to the neurologist.They gave me a referral for a paid MRI and prescribed injections, I don't know what, there is no diagnosis. And!!!! The next appointment to the therapist!!!!
The therapist, the head of the department, looked at the MRI result and says....Why did you come to me?...You need to see a neurologist!!!!! A lot of things can be added....
And it's always like this in this clinic!!!!
Terrible!!!!
04/19/12 I wanted to ask in the pay window if I need to make an appointment a second time if the doctor has already made an appointment. They answered me rudely - go and ask the doctor. What kind of service is this? And why the paid window is open from 8.00. I'm going to the reception at 8.00 too, and I still need to pay. Accordingly, I am late for the doctor.
Disgusting service!!! To get sick leave, you need to go through 10 circles of hell!!! They sat in the pre-medical office for 40 minutes, sent a queue for a cardiogram there at 1.40, then sent to the teacher's doctor in
room 315, but the doctor from 315 redirected to another doctor, referring to the fact that her work shift was ending. We passed the tests and came to the office to which we were sent, 40 minutes of queue in the 220 office to Gorobchenko. They were treated for acute chest pain. The doctor asks if you have appendicitis?
And as a result, the doctor said that he did not know what was wrong with you and sent you to wait, he said he would call for sick leave. As a result, 1.5 hours have passed. I went into the office, made a remark to the doctor and asked how much more time I had to wait, the doctor did not react in any way and said that everything was in the order of the queue.They took the queue again and only then gave the sick leave and the prescription.
The doctor serves one person for 30 - 40 minutes, is that okay???
According to the coupon, everything is exactly right according to the hospital!!! Terrible service!!!!
It is more terrible than the reception at the "doctor" Sidorchuk S. A. in the 335 office I have never met. Complete indifference and disregard both as a patient and just as a person. She managed to bring me to tears with her behavior, even though I am 2 times older.
I was at an appointment with the surgeon on 01/24/12 at 11.38-Dr. Boyarevich was attentive, and in the dressing room they treated me like a native person. Thank you. But, the card was carried for a long time-30 minutes, well, there are no queues now (on this day), I got to the reception not on time, but if there is a card. Thanks
The clinic itself is just a mess! It is almost impossible to get an appointment with a doctor if you do not have a sick list on hand. At 11:25 on the first day, I applied to the registry for a ticket to my district therapist. The answer stunned me: "there's nothing left for this month, try it tomorrow on a first-come, first-served basis from 13:30 to 15:00." The next day I arrived at 12:40 and was already fifth in line. By the time of the start of the appointment, the queue to the therapist Eliseeva L.M. numbered more than 30 people. Half of the floor was occupied by patients of only one section! According to what principle the management of this polyclinic distributes plots is generally unclear, if it is necessary to carry out workplace certification (or other similar events), then it is high time to do it!
Many thanks to the district therapist Eliseeva Lyudmila Mikhailovna and her nurse for the conscientious performance of their duties and professionalism. (Not sarcasm)
12 city polyclinic
Good afternoon to all, Irina Alexandrovna Budkevich came to the surgeon for prophylaxis, room 335, she was talking in a raised tone, rude, like why did I come to her, without looking at me normally, she said go to the therapist. I am shocked by this attitude towards people, if you choose a surgeon in the 12th city polyclinic, then I do not advise you to contact her.
"The fish rots from the head." This expression perfectly fits the definition of this ultrasound, the "chief physician" of which S.S. Zhuk only does what he is afraid of complaints and tries to do something only when they arrive!
The sanitary station is obliged to pay attention to this institution! It is always dirty and unsanitary!
Why is there an electronic queue in the pre-medical office, where ladies under 80 years old work, who are called by electronic queue, only when you look at them and ask "are you calling?", despite the fact that there are no patients in their office, they are all in line!
And they also eat right in the office, they say they don't have lunch!
Give people a lunch break!
And what is most interesting is that young doctors and nurses do not stay at their workplace.
Either the salary is small, or the management is such that they run away from there.
The situation at this clinic is deplorable, it is urgently necessary to change the management, otherwise only pensioners will serve you.
I've never seen such horror before!!! My father has oncology, before chemistry I tenderly study biochemistry, and go to the hospital with the results. I passed the tests, but the result did not come, they told me to go to Semashko. They raised Semashko by the ears, as it turned out, the polyclinic did not send a blood sample. I had to endure the chemistry, Dad's condition is very difficult.Thanks a lot
For free medicine.
Many thanks to the management of the polyclinic for the good organization of work on vaccination of the population. Despite the fact that we got sick anyway, and the disease was mild, we felt professional care and attention from the staff of the clinic. It gave mental strength to cope with the disease. Thanks!
The doctors are good...but, it's a very slow reception...you come to the clinic at the beginning of the appointment, and you leave at the very end...although there will be 6 people in the queue ...
As for the tests, on the contrary, there is a very fast reception....
So if the therapists took a little faster than 1 person for 30 minutes...that would actually be great!
We are served in another clinic, but there is a vision protection office here, and there are very nice women there, thank you)
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Ольга Макаревич
Level 11 Local Expert
October 17, 2023
Such a service, friends passed a medical examination there.All three of them have bad tests, the cardiogram is also bad for everyone.How can this be???
I would like to express my gratitude to the ophthalmologist Butko Angelika Gennadievna, the nurse Lyudmila Viktorovna Zaitseva for their sensitive attitude and timely treatment of my eyes.Good health to them and grateful patients.May the road be bright for them in life and luck always keeps pace with them.With gratitude and wishes of success Natalia Ivanovna Polyak.
Ohh.. There is no sadder building in the world. This is 100,500 circles of hell, there has been no district doctor for more than a year. Because of this, a lot of people are constantly queuing for other sites where there are also a lot of people. In short, the game
This is not a clinic, but a horror. Doctors are rude and have created the impression that these people have no education at all. A neurologist there may even rewrite the treatment and conclusion of another neurologist with greater qualifications. I have not met a worse institution, if there was a minus rating, they would have left. Darkness
An ordinary city polyclinic:with their queues, inadequate patients (but, as in any medical institution, there are qualified specialists and responsive staff of the institution.
The service makes much to be desired, my husband and I came to the traumatologist, when he came to the appointment, he left the office to sign a sick list. It seems to me that nurses go to sign sick leaves, the question is, what does a nurse do then?
I can't "make a final diagnosis" yet, because my child has just become a patient of this clinic, but with what politeness, courtesy, responsiveness they communicated with me by phone both at the reception and deputy heads.doctor Rozhnova T.V., speaks about the high professionalism of the staff. The main thing is that the issue should then be resolved positively.
It would be possible to put 0 would put. The worst of the worst clinics in the world. I had a pain in my leg and took a ticket to the surgeon. I got a fig knows how long it took in the first place. I go to the surgeon, he just has a sheet of all known ointments ready. They even stopped steaming and just give you a leaf and don't bother to choose at least a couple of ointments. I say that I have already tried and there is zero effect from them. I quote: "I don't see the point in sending you for a picture." And only after I insisted did he bother to send me to a traumatologist!!! Who said that no one will take this picture for you for free!!! Only for a FEE (although they should be done for free, but God be with him). He gave me a referral at 410. The woman at 410 literally ignored me and did not answer any questions. In general, I left there and went to a paid clinic. We must forget about this clinic as a nightmare.
All my relatives subscribe to the fact that you cannot go to this clinic. My mother was brought to the 4th stage of oncology!!! Because no one could treat her properly! Although there was such an opportunity.
Many thanks to Tamara Anatolyevna Sparish. She is always attentive, friendly, and did not refuse admission, although the reception time has already ended.