Poliklinika № 12 Gorodskaya Uz
341 review
August 2, 2023
I changed my review about the work of office 310.
We began to work quickly when I came and saw that there were not many people sitting in line. I thought maybe it was because of the weather that a little bit came. After I saw that the queue was passing quickly, it became clear that the situation regarding blood tests had changed for the better. I sat waiting for an appointment for only 15 minutes, and last time for an hour and a half.
Thanks for the prompt work, the number of staff has increased.
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3
3
July 21, 2023
Thank you from the bottom of my heart! For professionalism, humanity. Doctor Gromyko A.A. , lobarant Tomashev O.I. , nurse Kamlyuk E.N.
Took a picture. I was in a good shock from the reception. Everyone is friendly. They didn 't just give the picture and the conclusion , they say , go ... They explained what it was , the possible reasons why it could happen like this ... How to proceed in the future.
Thank you. That there are people like you in your place .
I wish I could work off and go home. I wish there were more people like that.
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3
3
May 17, 2024
There are not enough doctors in the polyclinic, both narrow specialists and district doctors. Coupons for doctors should be taken a month in advance, while the queues to the local doctor are huge.
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2
May 15, 2024
In 310, you can only break through with a fight! The keeper is not working, which is extremely confusing the queue! Where do taxes go? Multiply these piles in the photo by 7 and it's an hour later😤
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5
February 19, 2024
Excellent city budget polyclinic.
It's not that I've seen a lot of others, but I've been using the services of doctors at this institution for 15 years and I'm satisfied
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2
5
December 10, 2023
The moderator probably knows better about this clinic???!? I have been serving in this clinic for more than 20 years, I try not to go there at all without much need, because lately there has been a huge shortage of doctors, incredible queues and no sensible help!
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7
March 12, 2024
There is a fairly good polyclinic, there are doctors, you can take a ticket to the doctor in a calm mode. There is a regular pharmacy and a green pharmacy inside.
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2
November 24, 2023
I just can't put into words I had to close the hospital, called the help desk, clarified where to go, said 218 doctor and takes a sick leave from 12-14, then they said from 14 to 329 I came, they told me the doctor was on sick leave himself, and then 1 nurse said to go 308 just good job
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4
November 22, 2024
The only and wonderful doctor in this clinic is L.V. Molchanova.
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3
1
September 24, 2023
Losing cards is probably a tradition :). And the rest of the clinic, as you imagine it. Doctors do not bother, they work according to the regulations and due to the equipment of the med. Equipment. It is possible to understand the large flow of elderly people. If you do not show interest and perseverance yourself, no one can suggest or direct you.
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5
2
September 6, 2024
Jumped off the 5th floor – did not survive. No help and no customer orientation
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2
3
December 21, 2024
The usual polyclinic in the area. Performs the function of providing basic assistance.
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1
November 22, 2023
I came practically inanimate, after a sleepless night (I tried to bring down the temperature) to the reception - but they did not open the hospital due to the lack of temperature. Here is a whim of fate ... I went to work, where I am in contact with a huge number of people. The level of treatment and understanding is zero
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13
October 10, 2023
Complete absence of general practitioners. At the site, God knows from what time there is no doctor, while I can't get to any doctor for more than a month: I'll take a ticket, come to an appointment, but there is no doctor, everything is on sick leave, apparently my health is failing due to hard work.
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4
October 1, 2023
A lot of negative experiences. How many times have my card been lost - I lost count!
Recently, the surgeon sent me to the emergency room on Kizhevatov without a referral, although I applied during the opening hours of both the surgeon and the X-ray room. As a result, with a swollen sore leg, I got there after 2 hours, where I was treated for 4 more.
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5
October 1, 2023
I haven't seen such terrible medical care anywhere, they don't examine it normally, they ran around different offices for 4 hours to get a person with a fever sick leave for 1 day, absolutely unskilled workers, terrible attitude, it's a pity to even put 1 star
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9
July 13, 2022
With all the disadvantages of free medicine, I want to note the excellent work of the head of the Mazur department. Politely, quickly, professionally, but all I needed was a medical certificate, and so I do not go to state clinics, although I am a state employee. It should be noted. that the organization of the bypass of specialists is good for reference. Quickly, the time is set aside for this, although people with coupons get to this time. It's great that there is an electronic queue for the pre-hospital.Also, the head of surgery works very well. my husband treated me 2 years ago with a broken spine. I expected the worst, but only went to the gynecologist in Nordin, I did the rest promptly on the spot.
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3
December 15, 2023
Disgusting service, a coupon for 14:46, I come to the oncologist at 14:40, and here people with a coupon for 12:50 are still waiting for their turn, just don't give a damn
Office 306a
17:05 there are 3 more people in front of me…
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8
December 4, 2024
A very long waiting time for a blood test from a vein is up to 1.5 hours.
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1
February 27, 2023
The most wonderful are the sisters of the rehabilitation department!!! I love physiotherapy, they always help me, so when I'm feeling unwell, I always try to get a couple! Head. the department will listen and appoint. In rooms 207-208, they will tell you everything, put it down, cover it, just lull you to sleep!!! And he recovers much sooner than your 10 sessions are over!
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7
4
December 6, 2022
It's just awful.It was time to change the spiral, my local gynecologist Molchanova (a wonderful doctor, a professional in his field) was not there, there was a replacement.A young doctor offered to do it, if I don't mind (for a fee)I trusted her, asking if she had done such a procedure before.She replied, yes.It felt like I was the first patient.......A year passed, and I began to suffer from pain.I signed up for a fee to a gynecologist for a fee at the 12th polyclinic on about 11/20/22, I say: look, maybe something is wrong with the spiral!.It's okay!!!the doctor replied, go for an ultrasound.Although Dr. Molchanova immediately saw without an ultrasound what and where needed to be corrected.Thank God they recommended a balneotherapy clinic (also a state institution).The gynecologist there was shocked The spiral was installed crookedly, and not completely, according to the ultrasound it is necessary to install the spiral, if the doctor is not experienced and it is strange that the gynecologist in the clinic did not notice, she also paid money for visiting the gynecologist in the 12th polyclinic (the attitude is bestial).I'll forget going to a paid gynecology there forever
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15
3
November 17, 2024
The quality of service was much to be desired
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3
August 14, 2023
Dear management, send doctor Litvin to ethics and politeness training courses or find her a man! The way she communicates with her patients is just terrible! Constant arrogance , indifference and harsh answers ! She needs to work at the bazaar, not occupy a doctor 's office !
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18
March 30, 2024
The specialists are good, polite, attentive. The staff is friendly.
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1
4
February 24, 2023
There are always huge queues, while you are sitting in line under the office, you can see how the grandmothers are fighting, who goes first to the office🤣
The X-ray room often works with failures, it will be useful to redo the pictures
You can sit in line for a doctor's sick leave all day, the doctor sees 10 people in 3 hours, it's terrible, you also need to prove that you are ill and feeling unwell. Who will willingly agree to just stand it like that..
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10
1
January 24, 2023
For me, my clinic is always on top. Personally, I have never had critical issues that have not been resolved. The rule always works, as you treat people, so do you. I like that you can get to the procedure almost without waiting for coupons for a long time, there is a physical procedure. The waiting terminals are almost all working. Well, I didn't have any problems with the staff. Believe it or not. I have been in service for more than 15 years.
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2
8
November 27, 2024
come to my office a day earlier, 1 person in 30 minutes
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2
August 8, 2023
We arrived at 8 a.m. , took a ticket to the pre-medical office ( we needed a referral for a blood test ) there were 14 people in the queue. We stayed until 10.30. We still managed to donate blood well. I try not to go to the clinic - a fairy tale about lost time.
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6
October 22, 2023
I was at an appointment with a gynecologist Stolyarchuk, I want to express my gratitude to this doctor for the conscientiousness of his work, attentiveness to patients and kindness.
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3
4
April 20, 2024
Very often, one reception desk works, the staff is not the most polite and accepts as HE wants (especially to close inside the office during working hours alone with a full queue and not react in any way to what is happening, there was no lunch, spoiler).
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5
December 16, 2023
12 polyclinic as a separate art form.
There are crazy doctors, there are humane ones. And there are just those who come to work.
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6
June 27, 2023
Constant queues. There's no one at the doctor's office, but you can't get to him. Making a diagnosis from a distance-listening or looking at the throat - is not for us. The frequent answer is- how old are you?! Or - it hurts me too...
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5
February 14, 2023
I had the first and second pregnancies , good gynecologists Kozlovskaya and Perova , I think that all gynecologists there are good , all tests were always done quickly , nothing was ever lost , and so on .Thank you very much for your hard work
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3
January 18, 2023
What can we say about our clinics, constant queues,waiting time at the therapist is 2-3 hours,surgery is good,women's consultation is excellent,ultrasound is just as fast, but I always went on a paid basis (prices are good).
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3
1
December 19, 2022
We lost the card on the way to the doctor's office, I waited in line for 2 hours and then ran around looking for a card that the doctor would accept. And after I told the doctor that I was closing my sick leave ahead of schedule, he refused to advise me on further treatment. He just sat stupidly and looked at me and did not answer my questions..... If possible, I gave minus 10 stars to this institution....
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8
August 22, 2023
The worst polyclinic in the Frunze district. The medical examination for work in 2022 took 5 days!!! In August 2023, they also "distinguished themselves" by making a certificate to the 24th polyclinic for 3 days!!!
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3
April 3, 2024
5 stars to the gynecologist Molchanova L.V., for the rest 1 - the card was lost, there are no examinations as such, that is, if I complain only of a runny nose, then they may not perform auscultation (in the infectious diseases room in particular), in general everything is done with a great favor.
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4
1
June 11, 2024
I'll have to wait in line. The specialists are different in their qualifications
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3
October 20, 2024
There are good doctors, a neurologist is zero,
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2
April 10, 2024
I went through rehabilitation, all the doctors are friendly, everything was fine
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1
3
April 7, 2023
You can't get coupons to your therapist, as well as to many other doctors. The card is often not found or lost when ordering to the doctor. There is a shortage of personnel and weak management control.
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10
1
May 30, 2022
I would like to express my gratitude to the head of the clinical diagnostic laboratory, ELENA VASILYEVNA GRUSHA, for the responsiveness, humanity and clear work of her team. Very pleasant to talk to! I wish there were more such people in the healthcare system!!!
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4
4
October 28, 2022
I was there a couple of times, I took a referral for hospitalization. Polite staff, clean. I took the ticket without any problems and was accepted even a little earlier. When the doctor saw me for the first time, she competently explained and told me all the nuances. For which I am grateful to her.
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1
January 29, 2024
I passed a professional examination, everything was fast and clear. I waited a long time just to donate blood from a vein (40 min)
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3
January 28, 2022
I do not recommend a gynecologist to Lyubov Vladimirovna Molchanova. She was observed during the wonderful period of carrying a child. I remember with a shudder. If possible, run to another specialist. Both she and her regular nurse lead to nervous exhaustion and increased blood pressure with their arguments and attempts ahead of time (by 1.5 months!) before giving birth, it is unreasonable, with all good indicators, to be hospitalized, so as not to be responsible for you anymore. I remember this bright period with horror and pain. Good luck and good health to all.
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6
February 7, 2022
Terrible staff, inadequate doctors. I recently visited office 315 on Saturday. I asked her to die of blood pressure, she started to kick me out of the office, I tell her I don't feel well, she tells me that I'm an ambulance?)))))). In general, her colleagues stood up for me not to write a complaint.
And so tm is a complete mess. The doctors feel like they've forgotten that they're the maintenance staff. And they behave like Directors.
There was a case of Litvin the Doctor, such a complete inadequacy ..... there was a participation in Pushkin.
I'm talking badly to me, so she kicked me out the door, says I'm airing. He sees that moloy did not help. I put a cap on my tongue and went to the ambulance.
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11
June 20, 2023
A terrible polyclinic, the relationship is not very good, especially when you go to the doctor, you can sit for half a day and they will give you 2 pieces of paper for the onalization of the estates in serovno on the hospital!
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6
October 10, 2023
Everything is as always in such places, but at least cleanliness and order are traced, for which respect to the chief physician
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3
1
December 10, 2022
My clinic! In principle, everything is fine!! fluorography electronic queue is convenient and fast!! The staff is rude
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6
July 25, 2023
An ordinary polyclinic. There are not enough doctors, but there are good specialists. The electronic queue for blood collection is encouraging.
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4