Perhaps the best polyclinic in terms of approach to patients and speed of service... It was a pleasure to visit her, because everything is clear and coordinated, the staff are focused on help and efficiency in work, and not on a formal attitude and creating queues. This is one of the few clinics in which even the result of fluorography can be picked up within five minutes.
My daughter, who is currently studying in Minsk and belongs to this medical institution, applied to this clinic. Recently, she fell ill with acute tonsillitis, while she was on sick leave, she realized that therapists were completely indifferent to students. A week of illness without a single sign of improvement, while an ineffective antibiotic was prescribed from treatment. It was only after she got an appointment with LAURA and a change of treatment that her daughter began to recover. At the same time, I want to mention the registry staff, thank them for their humanity, thanks to them, my child was not left alone with his problem.
I would like to note that a fairly responsive medical staff works in the 110th office. I would like to express my deep gratitude to E.V. Kruk for the work done in good faith (I listened to all complaints, examined them, gave recommendations). Of course, there are long queues, but queues are everywhere, so I treat this with understanding.💪
The terrible attitude of Dr. Prokopchuk A.V. office 329.
I have been on sick leave since Monday 9.12, 12.12 I came to see this underdoctor, a terrible therapist, she closed my sick leave, referring to good tests. She did not hear my words about feeling unwell and unwell, no one sent me for a nose scan, as it turned out later, I went for a fee and did this procedure, there is a cyst in the sinus, a terrible headache. Is that really the way to treat people? You are a doctor, you entered this profession consciously.
Disgusting attitude.
I will not leave it like this and I will call and write to higher authorities.
I do not know who 02,010 was sitting at the reception in the 110th office, but coming at 8 to leave at 11:40 with a certificate of health is not very pleasant. The doctor does not have a seal, you have to run 100 times through different offices, even to donate blood. And the strangest thing for me is that it is unclear by what criteria the doctor understands that the person is healthy, the main complaint is high fever at night, nasal congestion and gives in the ear, cough as a secondary condition. But if the blood is normal and the fluorograph means everything is fine???? the temperature is 36.8, I sat for about an hour in such a cold room, it's not surprising. At home again 37.7 . I'm very unhappy
I am more and more pleased with my own clinic.
Especially the gynecological department. The head, Irina Gennadyevna Tsybulskaya, is a professional and has selected excellent doctors.
I can't stand it anymore, I've been trying to call for a week to order a ticket, the phone either doesn't pick up or is busy. Maybe the number has already changed, I don't know, but I'm calling this 8 (017) 378-52-60. It's kind of a nightmare that I haven't been able to get through for so long, but there's still some hope for today. If they don't pick it up today, on Monday I will drive to the clinic myself, but with a complaint
For the sake of his clinic, he did not move to another area, chose a nearby apartment. All institutions of the Ministry of Health have problems, but here they are solvable and the management tries to meet them halfway in a variety of issues of its competence. From the bottom of my heart, I consider this clinic to be a people's clinic. And queues in conditions of shortage of personnel are everywhere.
Long queues and in addition, you can listen to a dialogue on personal topics for 15-20 minutes (if you call the help desk in the morning, etc.)
Supplemented: it is easier to open a hospital than to close it, the queue is full of corridors, it is impossible to get into offices, so it is also only an hour, even on a coupon it does not work, with rare exceptions you can find offices no queue
It's not difficult to get to the doctors, the queues are moderate, but taking tests or an ECG is a feat. Get ready for hours of waiting. At the same time, instead of working, the staff will walk around and talk about their hard life. None of the electronic queues are working.
An ordinary clinic, like all the others. A good gynecologist is Krent Anna Alexandrovna. The queues at the clinic are huge. If you have a ticket by 13.00, it's good if they accept it at 14.00. It also takes a very long time to close a hospital appointment with a therapist. They open the hospital even without a fever if you feel unwell. Coupons are usually available. Friendly staff works at the reception with cards, which is very surprising, in other clinics there are angry women. Without unnecessary questions, you can become a service provider. I take off the star only because of the queues, although this is not the fault of the clinic, but of the patients. They detain themselves.
City polyclinic No. 12, ul. Olshevsky, 61 .One of the worst clinics. But even here there are professionals in their field. I would like to express my gratitude to the staff of the day hospital department: Kusova I. K., Baeva T. I., Yudina S. N. Thank you for your human attitude, for your professionalism, for your sensitivity. I wish you good health, good luck and all the best. I would like the management to reward the people listed above. With gratitude Smolyar L. V.
Very high-quality service in the infectious diseases department. The doctor is competent in his field. He is well-oriented and gives accurate recommendations. Specialist's work 5⭐️ out of 5
I came to the clinic for the first time, there was a very unpleasant person sitting in the 110th office, who drove back and forth 10 times. I spent 4 hours in the clinic feeling unwell, so that they would tell me you are ill, but you are able to work👍So if you're sick, go somewhere else)
A good clinic: the doctors are pleasant, educated, and the treatment they prescribe here always works. A great clinic, I don't know why everyone is so unhappy
I want to express my great gratitude to the doctor's assistant, unfortunately I did not look at the name, today 05/18/24 in the 212 office I was with her and without a coupon, on Thursday I called and was told to come on Saturday until 13 to work on a first-come, first-served basis, today it turned out that yesterday they gave coupons. I want to say that when I asked the doctor if she would be able to see me without a ticket and said I have acute pain, she said take a queue. Thank her very much! But then I went to the neurologist opposite and said I had an acute pain in my leg (there were 2 people in the queue) and I had a ticket, but only to wait a week (before that, I also waited in line for more than 1 month), the neurologist told me to look at how many people I have. The main thing is that you don't hurt anything!
Previously, the doctor's assistant only wrote prescriptions, and now they have put a therapist on her
We do not use free medicine, not because we save a lot of money for this. But we were pleasantly surprised when, after calling the ambulance (for the first time in my long life), a very pleasant doctor came on the same day on FRIDAY, APRIL 12 in the evening and very professionally and in detail described the new treatment regimen. The last name was not changed, alas. Lynkova 7- 122 Shevaldysheva. I wish there were more such doctors! And also a very pleasant impression in the summer from the head.otd, the cat.I signed a certificate for work - a very favorable impression. I used to write that the head of surgery is just gorgeous, my husband treated a spinal fracture, the clinic has become better!
I visited as many as three offices today, which I noticed, the doctors are nice young people)
ENT(125 room)- 🔝
Infectious disease specialist (110 office) - 🔝
And only one caveat, these are queues, because of arrogant people, they are reprimanded)))
The polyclinic in which we are serviced, the specialists are well qualified, there is a pharmacy, many various massage rooms and all kinds of procedures, cleanliness and maintenance are in order
I was at a reception in room 110 today. I want to say that the staff is quite good. The provision of medical care at the highest level. Of course, there are queues, but they are everywhere!
I want to write about a doctor, a surgeon, Budkevich!disgusting attitude towards pregnant women, I couldn't write out a referral (I didn't even want to read the doctor's opinion), thanks to the medical center (young)!
I would like to make repairs there.
A huge number of very young employees who are just joining the work.
And of course the endless queues under the offices:(
An ordinary district polyclinic in Minsk. God forbid you get sick with something serious. There is a constant shortage of doctors and staff turnover. The days when a sensible therapist could come to you and advise you are over. Either a doctor's assistant or foreign doctors from Africa or Asia are sent for visits. They try to prescribe the most expensive medicines. It is a problem to visit a gynecologist even on a paid basis. In general, the paid department works disgusting. In fact, everything is the same there (queues rudeness and indifference) just like on the free one, but only for money.
It's a terrible clinic. I arrived at 14:00 . Close the sick leave, my specialist is ill. They were driven from office to office, no one wanted to receive them. At 20-15 I got an appointment, with an offer to call an ambulance, as the pressure was already off the scale.They gave me a pill, the hospital was closed.(Don't set foot there anymore. She transferred to the polyclinic at her husband's residence.
Litvin's therapist closes sick days when the patient is still ill. The last time under the crown, "be patient, it will pass soon. " When contacting a private clinic, the peak of the disease was determined by the tests and the treatment regimen was changed.
The next sick leave is for hoarse
and hoarse voice and cough. Dissolve the lollipops and it will pass in a couple of days.
That's super patient care!!!!
This is the place where you least want to go: long queues, slow reception, dissatisfied faces of the medical staff. This is generally about this institution
Many thanks to Antonina Leonidovna Zhuk . He will always help, tell you everything, explain how it should be, everything is the best for the patient. Thank her so much , she helped me a lot more than once . It works clearly , quickly . Thank her very much . Always help, kind, sensitive. Such workers should be appreciated !
They told me to come to the doctor's appointment at 15:00. They say 1:30 on sick leave, and then on coupons. They were sent to the head of the 323k.3 people were admitted in two hours. Those wishing to close the sick leave did everything quickly. They took the seals to the office and all went home satisfied. All the medical staff goes back and forth. Let this person mind his own business. She can't see patients. Patients can only waste their nerves. During the day, the temperature is under forty and it is necessary to see a doctor on the fourth day and sit with the flu in the general crowd for more than 6 hours. Just bullying people!!!
I would like to express my gratitude to Irina Alexandrovna Budkevich, the surgeon, and the nurse who assisted during the operation! They are professionals in their field and very positive people, which is not a little important in this profession! I was very afraid of the operation, but everything went fine! Thank you for your hard work!!!
Being a conscript with an already designated date for a medical examination (08/28), I came to the pre-medical office on the 26th and for 5 minutes they explained to me that from the 25th to the 26th the database does not work in the entire clinic, no one knows whether it will be repaired or not. After unsuccessful attempts to manually find analyzes / fluorography and further down the list, I was sent to the 315 office of the head /deputy. chapters. To the doctor with the appointment.
I ask, "Is she having an appointment? Do you need to borrow?" in response, several doctors told me to go ask about the database, if this person knows anything about this, "Well, you have a military enlistment office. The question is serious, go quickly"
There are two and a half people in the queue for an appointment and I say that I know people who say "just ask" and I say that I am not like that, I really only ask.
I go into the office and start communicating through "excuse me, I'm sorry" in response to my attempt to ask a question, I hear a shout go out and try to ask only one question, without having time to ask "does it work in ..." I hear a shout "I won't solve your questions, take a queue." having already been upset by this institution 3 times in 20 minutes, for the second time I try to interrupt this vociferous voice with my low-timbre voice and already in raised tones I try to explain to this little face:
"Can you understand? One question, I have a summons for a medical examination in 1 day (Sunday) what should I do"
After hearing that they were talking to her in her own language (not human), her Majesty nobly settled into her chair and began shouting even louder:
"FIRST to a psychiatrist and then here!"
Realizing that it was doomed to failure, since after all, "in execution" against an ordinary patient is obviously a winning position, I decided to leave this circus, in addition, I called everything that happens here "bastard" out loud and I do not refuse my words, but here the most interesting thing is, a phrase from films about redneck youth who in in the end, he gets what he deserves, the quote "WHAT DID YOU SAY?" and I slam the door just like in a cheap drama.
Then, having gone down to the first floor and managed to catch my tongue with 4 people from the clinic staff, still trying to figure out what to do, I realized that she was disrespectful to her subordinates, "slams the door in her face" when those working under her leadership have a question and generally disrespectful to everything that moves, and what does not move, moves and does not respect.
Naturally, I understand that there are few people for such a position, and in principle there are few good doctors who really take responsibility for what is happening under their control and that even a million signed complaints throughout the district do not shake her position in this ecosystem, maybe because of nepotism, or maybe because no one pays attention to this anymore.
But I will find out her last name and initials and try to make sure that, at least for the sake of appearance, she works with respect for the case and the people around, and most importantly, in order to warn that when coming into contact with this language, she does not turn to say a doctor, be ready to rattle her nerves and the people around.
There are ungrateful people, there are conflicted people, and there are just people who maintain a state of "bastard" in any sphere of life.
Be more vigilant, good specialists and, in principle, there are still people, albeit in the minority.
A good clinic. Decent medical staff. I especially liked the young manager Gleb Alexandrovich: a polite, competent specialist. Immediately diagnosed and prescribed the right treatment
10.08 Masha M.A. had an appointment with a psychotherapist at the time of 8.45, arrived at 8.20, the doctor had no patients, but she refused to take them earlier, a nurse came to work at 8.30, although the working day starts at 8.00. The day before she made an appointment and the nurse said that she had free time only for 8.45.I would like to ask what the doctor does from 8.00 to 8.45. And I will answer you, I drank tea. I'm working, imagine how much time I've lost. Why medical workers don't value their patients' time. The doctor spent 5 minutes on me.I ask you to redirect my appeal to the dispensary to Bekhterev, what kind of irresponsible doctors they send to work in polyclinics
The worst polyclinic I've ever been to. Vaccinations, procedural and emergency care in one office!!!! I had to get a paid vaccination, I have the first coupon for vaccinations. I waited for EVERYONE to pass, even those who came after me for blood, and there were a lot of them!!!!!! Is it really impossible to alternate or accept in the order of the queue according to the serial number, in accordance with the time at which the ticket was taken
The standard of a modern polyclinic. Nothing supernatural or completely insane. It's like everywhere else. I did not do paid services, I only carried out pregnancy for free, which, by the way, I liked
You will not do paid fluorography here, since "at the moment we do not do such a service," no reason was given. They said go to the doctor and find out why. Of course, I wanted to ask the doctor personally, but it's a pity, the doctor himself was not there and the office was closed. Thank you very much, I did not have the desire to use the services of "urban free" clinics, apparently I will not. Staff (0/10)
Of course, there are not enough doctors, BUT! They will always accept you after listening to your problems and help you get tested. Many thanks to Natalia Vladimirovna Egorova for her work and attitude towards patients!
See original · Русский
3
H
Helen Miller
Level 3 Local Expert
April 19
I came to an appointment with pain and a referral to open a hospital. As a result, the doctor, (Shojaeirad Siavashele), barely opened the hospital, while not really listening to the symptoms and sent him home, you are being treated with a crowd. I ignored the fact that I have problems with my stomach and duodenum. As the nurse said, the girl is having such problems now. I am not everything and everyone has their own body, please treat me. And don't brush it off like an annoying fly. All weekend with pain and painkillers.
On Monday, I got an appointment with a girl in room 312, thanks to her, took her temperature, looked, listened and prescribed pills that helped. Oh gods, there are doctors in this clinic who listen and treat.
Keep an eye on your staff and their attitude towards people. Because next time I will call the hotline.
P.S. I hope I will not get sick anymore, because it is only with this attitude of doctors that I will die in this clinic.
Except for some.
See original · Русский
7
С
саша чехова
Level 4 Local Expert
July 18
The head of the therapeutic department is Shushko - hamlo!
Literally asked the question "Why did you come here?"
And I would like to clarify the capacity of the 101 cabinet, because 3(!) people went there in an hour and a half of waiting.
Blood sampling, surgeon, ENT and neurologist at the level of👍
It became a little easier to get to the doctor. And the attitude of the young staff was pleasantly surprised.
The attitude towards the patient was sincere. They answer all questions very politely.
I was at an appointment with a surgeon on 07.07.2023 in the direction of a therapist. They did not look at the pictures or the tests, but simply said that go to the doctor who prescribed everything. On the same day, I went to the general practitioner Vanina (in the direction of the registry). The doctor also did not look at anything (no tests, no ultrasound findings), did not listen to what complaint I was making, wrote out something it is not clear why, but not related to the diagnosis, and at the same time I sat in the office for an hour, since the doctor was busy discharging drugs and she "can't lift her head from work"as I was told. I do not understand why such specialists are paid a large salary??? Where is the management of the polyclinic looking, or is this how it should be now???
Excellent clinic! I have contacted many doctors, and I have never received a negative result for myself. I turned to the head of the department of surgery, the therapist Vanina N.V., my wife contacted the gynecologist Krent and the head of gynecology, was very pleased with the attention, they had already done ultrasound and vaccinations there more than once...All the staff is wonderful!! I am sure this is not a small merit of the chief physician, the staff of the 12th polyclinic is just great!!!
I changed my review about the work of office 310.
We began to work quickly when I came and saw that there were not many people sitting in line. I thought maybe it was because of the weather that a little bit came. After I saw that the queue was passing quickly, it became clear that the situation regarding blood tests had changed for the better. I sat waiting for an appointment for only 15 minutes, and last time for an hour and a half.
Thanks for the prompt work, the number of staff has increased.
Thank you from the bottom of my heart! For professionalism, humanity. Doctor Gromyko A.A. , lobarant Tomashev O.I. , nurse Kamlyuk E.N.
Took a picture. I was in a good shock from the reception. Everyone is friendly. They didn 't just give the picture and the conclusion , they say , go ... They explained what it was , the possible reasons why it could happen like this ... How to proceed in the future.
Thank you. That there are people like you in your place .
I wish I could work off and go home. I wish there were more people like that.
There are not enough doctors in the polyclinic, both narrow specialists and district doctors. Coupons for doctors should be taken a month in advance, while the queues to the local doctor are huge.