I've been attached to this clinic for a sooo long time. The 12th polyclinic almost always has a full staff of specialized specialists. The doctors that I need are always there. The clinic is close to home, but there are mostly only therapists here. A big minus is that a precinct officer is often dismissed or not, replaced by another precinct
I am attached to this clinic, I pay for insurance, and when I come to make an appointment or take a referral, doctors scream and behave terribly, and redirect them to the call center, they call them, they say you can take a referral first!Again, I come again, the doctor is always busy on the computer and looks at me with such an unpleasant expression and says busy!I ask the Ministry of Health to put doctors there with etiquette, not them!!!
There is no normal general practitioner in this clinic, they do not know how to determine the diagnosis, they redirect all the time from office to office. So many things have been appointed, it turns out that it is not at all the same... The nurse in the paid treatment room gave me just one injection and said that my allergy would go away, but it turns out the doctors didn't know about it???
It's a pity that the X-ray and fluoride are constantly out of order, there are no specialized specialists, like a Pulmonologist, and we haven't been able to sign up for 1.5 months, how to treat pneumonia in a child, if we can't get to a specialist, they send us to other institutions for ultrasound, there is no one of our own, too, the record is long. It's a mess, what are we paying for?
It was a good children's clinic with pediatricians who worked steadily, now it is unclear what they did.. both adults and children.. everything got mixed up in the Oblomovs' house😀
This is some kind of horror, someone from the health management thought about how it is possible for a polyclinic to be in 3 places.HB Botanic Boulevard, Shashkin and Bayseitova.You can't get to an endocrinologist, it's even worse to a neurologist, even the district doctor says that he can't help, there is no dermatologist-you need to sign up at a skin dispensary in Manas, then you will be accepted.I had a proctologist's consultation for my husband, too, there is no place where they send me to another medical institution.It so happened that my husband suffered a stroke, an operation for oncology and practically does not walk.I was tired of asking for help at this clinic, but a huge medical center was built nearby, but for money.Who even came up with the idea of contacting an optometrist through a therapist.Here is polyclinic number 18 in the microdistrict, our 12 is far away and you know what such a polyclinic would be better if it did not exist.And if a person is in a wheelchair, how can he get to the doctor if there is no elevator anywhere in this clinic, old buildings that have been redecorated and that's it.It is a pity that such medical care is provided in Koktem
This month I took tests, I liked the innovations (maybe they have been for a long time, but it's new for me) there is no live queue, people do not jostle, do not lose their turn..Sit, look at the scoreboard and wait for your queue number...it's convenient ...
Even the fact that some of the specialists are on Shashkin, I even liked it: I walked along Vesnovka, in good weather...Academician Amosov (cardiac surgeon) also said that movement is life...Unfortunately, I am now in another polyclinic, but if possible, I think I will return at 12, I thank the nurse of the 10th precinct for her patience - Tolkyn...
Everything would be fine, but now it's unclear why the registry is there....
What if you don't ask, they send you to call the call center!?
And it's a problem to get through there...
The clinic is clean. But the very process of the staff leaves much to be desired: during the appointment, employees come in and constantly find out something from each other, which affects the quality of service, the work of the receiving doctor, as well as the duration of the appointment.
This building, built in the Soviet era in a large city, does not raise any criticism. It would be great if it was demolished and a 7-8-storey building with underground parking was built. Because the population is growing exponentially from year to year, and Social buildings are in a situation where the same Burr covers only 30-40 thousand people....
The only thing that pleases me is that I am serviced for free by a convenient location, but it is inconvenient that the polyclinic is divided into 2. The other one is located on Popova, and it is not quite convenient to go there. It would be convenient when you go through everything in one place
Surprisingly, the service has improved a lot, considering that I am very, very scrupulous about the service. It is now possible to get to the doctors of narrow specialists quickly. The district doctors are attentive.
Dear friends, I want to share with you my impressions of dear Dr. Ignatieva Gulfiya Vilorievna. Endocrinologist of the 12th polyclinic. I've been watching her for about 4 years and I can't help but note her professionalism. The approach to his patients and the attention from the doctor immediately disposes. The appointment of treatment and control on her part arouses trust and hope. And most importantly, the calmness that I just need from the doctor. I completely trust her and am not afraid! I wish that other doctors at the reception would have such professional help and trust, but alas, this is not the case! I want to thank her once again for her warmth, which she shares with her patients. And wish us all more of the doctors we need. Thank you.
The reception is certainly heavy, do not ask. Then the police, then someone else nearby and the girls at the reception are some incomprehensible, young, I got the impression that they are looking for decent husbands there))) men are smiling, everyone is so "natunengovannye". And so, of course, a LOW BOW to the doctors!
Horror. The emergency room was told to go through the main entrance. She passed through and came to the main entrance. Cerberus was standing there in a female uniform , horror , it was impossible to communicate with her , there was no way to insert a word .. She screamed like crazy . How to communicate with such people. And as soon as the nurse came , she became silk . It seems like a Russian woman, screaming as if the war had begun
She left this clinic. Two years ago there was such a good team. But a new head came and brought her team. The laboratory has been made its own, the results are not correct. Run away from them faster.
Why I like this clinic is because academic doctors, high-quality treatment, for the professionalism of their business.For example, I can thank the therapist Lola Zhumaevna thank you for your endless kindness and warm attitude.
I would like to thank the mammography doctor Camilla room 135 for her attentive attitude to patients. Even if there were problems with registration for mammography, the doctor solved the problem and treated me very carefully when taking pictures. Thank you!
Not very good. Doctors generally fly in the clouds. They don 't know where to turn for information . Young doctors who come to children do not know the appointment. I dictate to them what to prescribe
A wonderful polyclinic, good doctors, until they take all the tests, they will not calm down
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445573 Байкенова
Level 7 Local Expert
February 25, 2024
I do not advise you to be served in this clinic
The mess starts from the operators.which are sent to the house by two doctors at once...and it does not end with an incorrect diagnosis
Native clinic! Once there was a nursery, now you will not understand why adult uncles and aunts with their sores crowd next to the babies (on Thursday) in the clinic. Optimization of medicine has not worked in favor of the population! This is my strictly personal opinion.
I have been going to this clinic for 50 years. First as a child, then with my daughter, now with myself. I like the clinic now, of course, there have been all sorts of situations
We made repairs there in this hospital, although it became adequate hahahahah, okay, there was also a normal polyclinic before the repair. The doctors are good!
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Анара Ссс
Level 11 Local Expert
May 24, 2024
A good clinic, all my children are attached to this clinic!
Well, some kind of collective farm, to be honest. Recently, at least an electronic queue has appeared at the building of analyzes. And the precinct is a tin)
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Anonymous review
July 21, 2023
The building is old. The teacher is a wonderful doctor
Razdolbayskaya polyclinic. During the vaccination period, insane queues were created due to the fault of extremely incompetent staff. It seems that only the head of the polyclinic is adequate. The rest is some kind of misunderstanding 🤦♂️
The horror is quiet! The medical staff is just insane! The child is 2 months old. During these 2 months, they managed to "find" a tremor in his chin (up to 4 months is the norm. But the doctors of this clinic obviously do not know), an open oval window (this means a heart defect. And this diagnosis, if I may say so, was not confirmed from the word at all), I am generally silent about the correct weighing ..., From the last one, the child has a temperature of 37 on the day of weighing at home, an eye is watering, a rash. The pediatrician (I'm not afraid of this word), in the company of a nurse, is trying to get a vaccine right now, without taking an antiallergic drug. I refuse with a scandal. The head of the department tells me how wrong I am and how stupid I am. As a result: after a visit to an ophthalmologist and a private pediatrician, it turns out that the baby has an allergy. And there is no question of any vaccine. That's how to come here after that???? The blog of the heads of the doctor on the site does not work. I decided for myself to put the vaccine only in the vaccination center.