I was there today for an emergency because i had a miscarriage. I was 8 weeks pregnant. All is well when i enter, kind staff, clean environment until i was called by one lady staff where she take winter coats and keep it. I was about to be admitted to the room. She shouted on me in front of the others just because i don't understand her. I don't understand much of Russian but my phone was ready and on call with my husband so he can translate. He is a Russian national. Unfortunately this lady kept shouting and doesn't want to speak to my husband on phone. I was bleeding heavily there, in pain and knowing my baby lost, i am emotionally broken. I felt embarrassed of course. Please you are aware that you are working on the medical field. Please be professional. The patients come to you with different pains and sufferings, be sensitive with your actions. Im a nurse by profession and never in my life i shouted and embarrassed my patients. My husband was upset as well so i left the hospital against medical advise and went to another.