There are a lot of questions to the superiors of the KOLYADICHI GP.
I hope that my review will be read by competent managers who are related to this organization, in which nothing is organized.I would like to write only good things here, but, unfortunately, nothing good can be said about this unorganized organization over the years.
Customers / payers are NOT RESPECTED, bills are not issued, they work only on prepayment without providing high-quality services, they do not provide timely information about the arrival of the container, thereby the client gets paid storage.
The station employees do not follow the work schedule, leave the workplace according to the train schedule (they are in such a hurry to escape home from work), throw off all their cards to one employee so that he repels the departure (of the employee) from the workplace for them.They don't want to work from the word at ALL!
THE QUESTION IS, WHERE IS THE STATION CHIEF LOOKING, WHO CANNOT LEAD HIS SUBORDINATES?
WHEN WILL THEY OBSERVE THE ETHICS OF COMMUNICATING WITH PEOPLE?
WHEN WILL THERE BE AN ESTABLISHED WORK WITH CUSTOMERS/PAYERS- CARRIERS?
WHEN WILL THE EQUIPMENT BE IN SERVICE?
WHEN WILL THE CHARGES FOR THE EXTRAORDINARY LOADING OF CONTAINERS STOP?
They work as they want, they don't let cars in, drivers have to stand in line for 10-12 hours to receive CPC, and all this time it's a lost profit, but no one thinks about it. A terrible organization, a crane operator and a squid must be asked to do his job!
If a woman arrives and stands in line, no driver will miss, the trucks themselves work very slowly. First of all, they have wagons, and then third-party companies load them...
The organization of work is no higher than zero, everything is organized and comes down to giving money for everything!!! Starting from the paperwork to the installation / removal of the container, IF YOU DID NOT GIVE MONEY, THEN YOU WILL STAND FOR A DAY OR EVEN TWO. The head knows everything and covers it himself, Crane operators, squid ship only on a call from the head (for $), the rest stand and wait for the weather from the sea. When this lawlessness ends, when the leadership or bribe-takers are imprisoned, something will probably change, but alas not now.
Everything is very slow, it works, it does not work, it is launched, it is not launched, the container needs to be searched throughout the entire area, since there is no container in the named areas
Everything is very good and professionally loaded containers. However, it takes some time to search for your documents, and otherwise, of course, only professionals work there.
They do not let you out of the terminal from 12.00-13.00.
If you loaded up and drove up to the checkpoint at 12.00, then you have to wait until 13.00
An hour of lost time for the driver of heavy-duty cars.
There is no discipline, rude staff, brazen security and constantly on your back... To remove the container, the rates start from 30 euros, the shift starts at the request of some reach truck drivers. A terrible organization.
The station is like a station, but the organization of work is zero, crane operators are in charge there - he wanted to leave, he wanted to come, it's creepy. The commodity office was stuck in the 20th century and I feel for a long time, and this indicates the opperativeness of document processing, the collective farm. The parking lot for freight transport is really very small, when shipments are stopped due to weather conditions, there is a collapse due to accumulated cars, namely if the station has not been unloaded for 2 days, then they will catch up for a week. The attitude is not caring, unless of course you are not in the subject with the station employees.
The work of this shipping station is very bad due to the fact that the staff does not treat their work well, each employee is very aggressive and lies and deceiving the client, therefore, there is a jostling in the territory, which leads to small accidents, there is no order in the organization in the organization of unloading loading and in the paperwork complete bigam.
The organization of loading is extremely bad. The management cannot cope with the ceiling of container ships. There is very little parking space. Even 2 is too much, but this is in the hope that the management will somehow fix the situation.