Thank you very much! I had a wonderful rest! Clean, cozy and comfortable, without pathos, mentally. Excellent cuisine, very friendly and unobtrusive staff. I liked the panoramic window with a view of the mountains, it's a pleasure to wake up in the morning. I don't know who doesn't like the portions, it's quite enough for a normal person, a standard portion and very tasty. Special thanks for the trout of divine preparation.
Prosperity and positive guests!
I strongly do not recommend coming here!
There are several valid reasons.
1. The price!
We arrived early in the morning, and decided to have breakfast and lunch as well! The prices are naturally overpriced, but there is no question, after all, this is a resort.
But the portions in all the dishes are so small that if you order two servings, you will hardly get enough.
Agree, breakfast per person costs 700-800 soms on average! ONE serving!
And when I asked why you had portions, like a cat pooped (sorry for the French)
The answer was brilliant: "we have such STANDARDS"
Holy shit!
There is no need to say: "oh, sorry, do you want to add another egg, or mashed potatoes" (the cost of which is several dozen soms)
That's because of roughly 20 soms! We lost a client who went to see them every week! And I don't go alone, there are always two or three of us!
So, from each of us, they received at least 3,000 soms from the cashier every week! Multiply by 3- 9000 soms!
Weekly!
The resort is not customer-oriented at all!
There is no service!
In fairness, I asked: "your portions are so small, we haven't had enough, maybe increase the portion"
The answer is also brilliant: "if your stomach is so big, it's not our fault"
So judge for yourself!
Secondly: lifts! You buy skipass from 10 to 16-00. But that was not the case! You will be asked to wrap up 15 minutes before the fourth and will not be allowed in! Ask why!? It's simple at 4 they should just close! That is, stop the lifts!
But what about NORMAL resorts like this!? Normal resorts let the last wheeler in at 16:00 and don't let him go any further! Everything is honest and transparent! But not them!
Since then, I've been going to POLYTECH! And friends, and I advise everyone not to go to AKTAU, they listen.
Advice to the founders! I am a person who has skated in the Alps, Hakaido, in Korea, I strongly advise you to change the staff, or actively work on it! Such a boorish attitude harms you and your business!
I really liked your slope, many of my comrades were also disappointed…
I read the reviews after I wrote, all about the same thing!