Good day to all!I am very glad that Sophia Dmitrievna Sivakova, a young general practitioner, works at our site!The first time I met her was when I brought my grandmother to the reception.And from the very first minutes I noticed the sensitive and attentive attitude of a qualified specialist.Subsequently, I turned to her on my own for ARVI.A wonderful doctor, a wonderful girl!!!Good luck and moving forward!!!
I read the comments and get the impression that all these people and I go to different clinics…
In 6 years, I have never encountered a bad attitude from health workers towards me. Everyone is attentive, ready to listen and help! To such doctors as Mordus O.A., Baglay A.V., Babadzhanov S., Plisko M.F., special thanks! And I have not yet mentioned those who, unfortunately, left the clinic. The nurses from the functional diagnostics room are also very clever!
The queues under the office are created by the patients themselves, the older generation especially likes to be arrogant, they always "just ask" or "I'm not going to the doctor, I'm going to the nurse" and all this drags on for a good 20 minutes.
Doctors without a category? Well, we all started once... and young doctors usually have a lot more desire and zeal to treat, so don't write them off!
There are always lovely girls on the phone at the reception, I'm always surprised at their strong nerves, because it's hard to get through to them in the morning, the phone literally breaks! But they always answer calls very politely.
Repairs have started to be done, everything is changing a little bit, it's cool!
Bottom line: if you come initially with a bad mood and the task to quarrel, then the new elevators will be slow and small, and the queues are long, and the doctors are angry, and everything is bad ... be simpler!
And thanks to the medical staff, strength and patience! ♥️
I want to express my dissatisfaction with the work of the orthopedic surgeon Rakhmanov Sh. I have never seen such negligent treatment of a patient. I turned to him about the spine, showed him old pictures, said that I needed a picture of the entire spine. He listened to me with half an ear, and took another patient in parallel. He wrote out a referral for a picture of the thoracic spine, although I complained more about lower back pain. Now should I make an appointment with another doctor and be irradiated again? No sensible recommendations or attempts to listen to the patient at all!
Once again, I would like to thank the oncologist's surgeon, Arsen Tigranovich Dovlatyan, for his professionalism, attentive attitude to patients, support in difficult situations and wise advice. I also want to thank his assistant, Dina Dmitrievna, for the same qualities. They are professionals in their field and really good people.
It's terrible!!! You stand in one office for 30-40 minutes , everyone at the reception is angry , dissatisfied, nothing is clear and normal, 116 I am generally silent.
It is clear that everyone's mood has been ruined, there is no need to show it to all customers!!!!
The repair was delayed, of course, but the electronic queue was done normally. The foyer was enlarged due to the transfer of the wardrobe. But the queue remains under the cabinets. Do not sign up for specialized specialists. An appointment with an ENT doctor is at the end of January
I came to the reception with a visit to the 503 office on November 13 in the afternoon, as a result, I was ashamed of how bad pregnant women are and how they work, and that you should not come with such complaints at all
I really didn't like the staff at the vaccination office. They didn't tell me all the necessary information about the vaccination on the phone, and when they visited the office, they were confronted with the disrespectful attitude of the staff.
I want to express my gratitude to the head of the 2nd department.Tsybikova Maria Alexandrovna, for her responsiveness, attention, and sensitive attitude to patients.
They work disgustingly in all areas, there are no specialists or equipment, what else can we say that none of the students want to work there after graduation
What is the purpose of the electronic record? She was recorded on 11/26/2024 at 12:00 in the office 410 to the dental paramedic Grabar, left at 12:25 without getting an appointment! Is this even normal?
Although they say that it's a complete mess, but I disagree. If you don't try to get ahead of the queue, as most people do, then everything is fine and fast
There is always a queue, there is always a crowd of people, you will never get to the doctor clearly in time, so stock up on time and patience to visit the clinic. Now, at least it's good to get fluorography on coupons and get to the registry. And the rest is still in turn)
It is unclear what is going on with this clinic. There are constantly no specialists in the polyclinic (although there is a medical university in Gomel). Doctors such as Varushchenko, Kakhno, Sheburenkova are leaving - qualified specialists, she did not name many. A full polyclinic of doctors without a category!!!, there are only a few narrow-profile specialists. There are two surgeons working in the huge factory area. I don't know who the head doctor of this clinic is now and who appointed him to this place, but it's time to attract the capital's television here. Regarding the fact that doctors close sick days to people with poor tests (as mentioned above), I completely agree. How can two surgeons serve the population of a huge factory district? Okay, we are working people, but when pensioners are forced to go to private clinics, it's outrageous, people have paid taxes all their lives! Chief Physician, how do you organize your work?
You come to the doctor on time . In fact, you are sitting on a first-come, first-served basis. The doctor does not call on time. There are mostly doctors in the therapeutic department.without a qualification category.
The registry office in the stom department, teach a young man not to mislead patients, he can't really say anything and tell them, he has to ask everything, xs why he is so talkative sitting in the registry. I gave incorrect information about the doctor's work and about his record
I am a skorobogataya Tatiana very grateful to my beloved doctor Mikhail Fedorovich Plisko for his good attention and for the good attitude of the doctor in his place
It's just tin, eternal queues, sheer rudeness from doctors. And there are only two solutions to the problem of what you came for when you were young, it will pass by itself or what you came for too late.
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Miguel Poslov
Level 5 Local Expert
February 19
this place has earned a star only for repairs, which are good here in general.This is hell, I have no desire to come here.they set one time, in fact, you're still sitting for two hours at best))
recruitment in the form of doctors, maybe doctors, but in general, as an organization and a team, they can't clean up the mess here, honestly:)
I would like to thank surgeon Dovlatyan Arsen Tigranovich for his professionalism, patience and ability to give wise advice in difficult times.
I would like to add my gratitude to the therapist Ali Hafiz Hamid, a very attentive, understanding and polite specialist.
At the beginning of September, I had to seek help at the polyclinic, because my hands were very sore, any movement caused pain. The neurologist Khodulev, who is also the head of the department, diagnosed the cervical-brachial syndrome in remission. Prescribed relaxing pills and an amplipulse with lidocaine on the neck.Oh, yes, he also told me to do stretching exercises for my arms and gave me a piece of paper with exercises for the neck. I did not prescribe any tests, I did not even look at the available ones, although there is a high ESR. Nothing helped me, it got even worse. As a result, I had to go to a paid clinic. The neurologist examined, diagnosed, which was confirmed by ultrasound: bilateral medial epicondylitis with edema, prescribed anti-inflammatory and tests. In conclusion, the ultrasound recommended consultation of an orthopedic traumatologist.Well, since we don't have it in the polyclinic, the registry said you can contact the surgeon Alyokhna, by the way, again the head. I applied, asked to prescribe physiotherapy for my elbows, because the pain did not go away, but was slightly dulled by injections and pills. I asked about one indicator in biochemistry that is exceeded and which, by the way, indicates an inflammatory process, to which I received an answer: let the therapist tell you about it.At home I looked at the electronic card, the diagnosis: medial epicondylitis, full recovery.Hurray!!! It doesn't matter that it hurts, that there is an inflammatory process, the main thing is that I have completely recovered. THANK YOU, our "wonderful" doctors-managers for your attitude to the patients you are reluctantly trying to treat.And if everyone treated work the way you do, what would it be? I would also like to ask, are you ashamed at least sometimes, after all, heads of departments?
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Yumi
Level 3 Local Expert
December 17, 2024
a terrible polyclinic, cards are always lost, there are queues at the reception, doctors do not want to work, so, carelessly, just to sit out the shift and run around the offices.I have a tantrum after visiting this clinic, God forbid I get sick with something other than a cold, it's a lost cause to go there for help, they will help me go to the next world faster!
We made new elevators, which have to wait a very long time, then overload, then narrow cabins.It is a very big problem to do a fluorography...eternal waiting under the cabinets...
I would like to write about free dentistry in this clinic.If you give a five-star rating, then it will be minus five stars.Disgusting attitude to their duties.Sinyakova's doctor puts a seal for 3 minutes, while she did not clean the tooth, she did not even take a drill in her hands, she just sealed it and that's it.As a result, her creation fell out after 12 hours.The question is why the tooth is not done the way it should be done.Even if you need to pay extra for better material or some other manipulations, is this not mentioned?Everything is done "off the hook."Sinyakova's doctor was educated and was she really taught for 6 years to "smack" a tooth filling thoughtlessly, as even a child can do and that's it???For such an attitude to my work and my direct duties, I would like not only to write a review here, but also to call the health department and tell about the "miracle doctor"!!!It's just piggish, you can't call it anything else!!!
It is better not to apply if possible, disappointment itself, long queues under the office, rude staff, good specialists are hard to find, it is almost impossible to get in, it is hard
On a ten-point scale, you can put a score of four. The wardrobe line could be improved somehow, the laboratory range for blood sampling and any other tests also needs to be improved.
A test wall made of mold in the toilet on the fifth floor. It is unclear why nothing has been done with this for many years, because it is harmful to patients
Highly qualified staff and specialists. A polite attitude. The renovation is almost modern. Thanks to the doctors and assistants, as well as the nurses. The queue time sometimes leaves much to be desired, but this is because of patients who dump their life problems on doctors. There is an electronic queue.
The specialists are not bad, as the most competent are immediately taken to the hospitals of the city, polite. Finally, they began to make repairs inside the building. So far, it is one of the worst in the city in terms of interior decoration of corridors and rooms. Plaster cracks and falls off everywhere, medical staff hang all kinds of calendars from several years ago and other non-profile pictures on the walls. Considering that the flow of people in this clinic is the largest in the city, I bow low to its employees who work in such difficult conditions.
I would like to leave a review about the otolaryngologist Konovalenko A.M. I do not know why such doctors, who firstly do not know how to work, secondly do not want to.
This is the worst polyclinic in the city of Gomel. The whole point of this institution boils down to the fact that at a doctor's appointment you are asked the question, "well, tell me how you were treated." Accordingly, you tell them, and they tell you, "well, in principle, this will also work, you can continue to be treated with this method further." That is, they do not make the diagnosis themselves, but if anything, they will say, well, you have been self-medicating yourself. At first, some questionable medications are prescribed after admission, while not even having tests on hand. Maybe a person is allergic to some drugs or their components. The treatment methods resemble Kashpirovsky's practice. Constant queues to doctors, eternal rudeness in the process of these queues, as people arrive at the appointed time and the reception of patients in turn is always late. The repair of premises and communications was probably carried out in Tsarist Russia.
The building has been in need of repair for a long time. It is a pity that funds are not allocated for public education, people are the most valuable thing in our country! I liked the attitude of the medical staff, especially the work of the mammography room. Polite, sympathetic, knowledgeable about their job!
There is probably no place worse than this place in the whole world.They're working on getting rid of it.I was on sick leave.They said they couldn't give me a referral to the hospital for treatment yet. They say there are no places in the hospital.They said they'd call.And as I understand it, they scored a bolt on everything.Treat yourself as you want.
Terrible work of the staff, make an appointment at the reception desk, they write the time but do not get to the time, for example, the time is at 5:30 and they will only accept it at 6:50 and how do you understand this, in order to close the sick leave, you have to wait so long when they will already work on time.
Long queues. The receptionists are not very polite.The relationship to the clients , to put it mildly, is not very good...Although I would like to mention dentistry (excellent work of the registry and special specialists).
The laboratory is the best department of this medical institution. Special thanks to the senior paramedic, laboratory assistant Svetlana, for her patience, responsiveness and support. The budget needs to allocate more funds for medical institutions
It is foolish to rely on general practitioners and therapists. The specialists are so-so, in general, as in any polyclinic in our country. No one really listens, but it's not that bad, they don't send you to the "bathhouse" at all. But you can quickly get to the doctor on duty, who will immediately give you a referral (in my case, to fgds).
I usually do tests for a fee, and I also go to the doctors for a fee, but here everything that needs to be done is free. Moreover, according to some features, I know for sure that my tests are not confused with anyone else. In the morning it is better not to meddle, queues. But no one in the evening (I did a fluorography). Plus, if you make an appointment with a doctor in the evening, there is also almost no queue, everything is quiet, no hustle and scandals. In general, it's fine.
excellent staff. So far, I have never encountered a bad attitude from doctors, nurses, or the registry. all the specialists I contacted: surgeon Varushchenko, vop - salashna, ENT - leonchik, neurologist - Khodulev, highly qualified specialists, and other specialists if I did not mention someone. the attitude is always friendly, even despite the huge queues at the peak of the morbidity season (GP and ENT) and some inadequately behaving hysterical patients. in recent years, the work of the polyclinic has improved, an electronic queue has appeared, an electronic medical card, this is just what is in sight. but the main thing is the excellent staff. Thanks to him. and for everyone who does not like our clinic, do not go there and do not create queues. paid medical centers are waiting for you with open arms: they will listen to you, and they will regret you, and they will nod compassionately, and they will let you cry out of pity (but this is not accurate), and then they will prescribe the same medications, prescribe the same tests, only for a fee, and after treatment they will kindly invite you to a paid appointment again.
The most terrible polyclinic in Gomel. The electronic queue is just torture , 2 out of 6 windows work , but no one really wants to work there, they are constantly distracted by conversations with each other for life. The cards get lost and get lost . Huge queues to doctors . There are good doctors , but there are very few of them . Most of them behave well, just disgusting. Fluorography results in 2 weeks, warn in advance and people will go to other places for a fee, who needs it quickly))) An ECG in a person with a suspected heart attack is also in 2 weeks ) an appointment by appointment can be waited for an extra 3 hours . It's easier to die right away without recording. The management does not know where they are looking.
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Сергей Краков
Level 7 Local Expert
January 8, 2024
Everything is bad as usual. Doctors play phones, queues, no one can figure out whose turn it is first, by appointment or online or on a first-come, first-served basis, and the doctor is not interested. The paid basis does not help much, but at least it changes the attitude towards the patient. I'm talking purely personally about my situation and specifically the therapeutic department. Neurologist and diagnostic studies are at the highest level, although some of them are through the cashier.
This is my clinic.. It used to be terrible, now I can't say anything bad, convenient reception. Good specialists, I especially want to mention the neurologist Zheznyakova-a clever, specialist, tactful, with a high level of knowledge of her profession. I never knew that you can get good paid treatments, for example underwater massage, they are done professionally, I am very happy, only positive emotions from the specialists of the clinic.
The only adequate person and an intelligent surgeon is Varushchenko. There is nothing more to say, and the X-ray room, the picture will be taken without question😊
When Dr. Karoban answered the call, he almost knocked down my door with a briefcase, because he was impatient for me to open it for him, or because he was angry at my call.Then I started being rude, claiming that I do not belong to this clinic, since I have another residence permit, I had to prove for a long time that I was attached here.Then he listened to me, wrote out a recipe in a squiggle, as if he had painted a pen, without one letter.The pharmacy was shocked, they offered, in their opinion, an antibiotic for colds, I had to buy it...It's terrible!!! Somehow I got an appointment with Nikitin, I had severe rhinitis, he said he had sinusitis himself, they wouldn't let me go on sick leave with him, I wouldn't let you go either, I started complaining and being indignant that my head ached, I was tired, I was ill, I was discharged, as a result I missed I was on sick leave for 17 days, then I got an appointment with Demkova, I started having a strong cough for all this, which did not go away for a long time, the tests and fluorogrophy were good, they told me to do a smear in my set for nothing, but then I lost the taste and smell and was terribly weak after all this...Recently I visited a young Laura Konovalenko, terrible boors, that the doctor, that the nurse, went wrong, sat down wrong, asked wrong, rude rare.I watched how they talked to elderly people in the corridor, made smart of them, did not want to explain anything humanly, until I and other gray-haired people began to resent...It's terrible!