Everything is great, beaches, food, entertainment, but room cleaning is something!!! We had a rest for 5 people in a 2-room family room, 3 towels, how about us if 5 people and the sea need to wash !? And the replacement is only when you meet with the cleaner, no soap is given every day, no shampoos or shower gel. And today I was faced with the fact that even the garbage was not taken away, I ran a mop around randomly and even around the garbage and just a shock went away, the trash was small for five, we put it in a pocket and the bottle was tired from under the water! And she walked past and didn't even look into the toilet. What a 5* hotel, even a 3* one, and they clean it better!!!
The hotel is tired!The attitude at the reception towards Russian speakers is terrible!Priority to the Germans.if your turn has come and a German has assaulted you, everyone has forgotten about you.The main restaurant is small, 4 for food , it is better not to drink alcohol there, there was no champagne at all, the vodka was with a white sediment.Some rooms have cold tiles on the floor and they won't even give you slippers, I'm just silent about a piece of soap, you won't wait for it!Yes, there are 3 beaches, but dirty, and with protruding fittings!We were from November 4 to November 11 and it was a horror for us, we were settled in one building, then they said that it was being closed and moved to the main one, although we were supposed to be settled in the main one, they bought a room not standard, but a premium type, but they didn't care about us, in the end we ended up with cold tiles on the floor, a dirty shower, torn curtains, and most importantly, the door to the balcony was poorly closed. Vacation ruined this hotel!The tour operator let us down!
I give the hotel 3 stars. 1-location , 2-view from the windows ,3-large balconies . For those who want to do shopping, this hotel is clearly not suitable , since a taxi to the Novamall shopping center is $ 40 or to Alanya is € 28 . That is, 30-40 minutes on the way. From Antalya airport 1.40min. But this hotel has good views from the rooms, the first line, large balconies for the whole family. Food for three, where the sea wants the sea, and the maximum for the hotel is grilled fish or deep-fried squid. Upon check-in, they did not give slippers , bathrobes , toothbrushes (on the second day after lunch they barely brought them, called and went down to the reception desk so as not to forget). I noticed the curtains were dirty , there was mold in the shower in places , and everything seemed to be pulling for a three and not five , in Egypt a three looks like that .There is no ice cream . Towels and bathrobes can have threads sticking out or with holes .
We had a rest in July 2021. I liked everything very much. The beaches are empty, the sea is beautiful, the food is good. The room was cleaned very well. I can't say anything about animation, we didn't go to it. We will definitely go to this hotel next year.
I do not recommend it. We arrived ahead of the check-in time and have not yet paid 50 American rubles. We have not been settled. If we had no children, we would have waited without any problems, but the representatives of the hotel could have met us halfway. Employees pretend that they do not understand what is being discussed when you ask them to fix and bring something into line. He asked to be moved twice, because the air conditioner did not work, they refused to fix it for some reason, or there was a frank smell from the sewer in the room, then the plaster fell off the ceiling in the shower. I'm not talking about the main hotel, but those that are near the coastline. Everything seems to be fine for food, but the Germans are being licked, and they put a bolt on our people. I understand that everywhere there is a "step-ruble", but there must be some reasonable limits. I do not recommend this hotel, I would not go a second time and subsequent ones.
the best hotel that can be built with all infrastructures a lot of greenery food at the highest level rooms are just super the hotel is suitable for the whole family, even small kids, many restaurants you can relax in love, you can in and you can eat there and there is a green territory where you can walk not far from the hotel there is a castle you can visit it if anyone is interested in the Middle ages you can buy fruits and vegetables there prices are cheaper on the territory of the hotel shops are more expensive you yourself have to take a little the hotel is new modern huge hall many restaurants many pools there are spectacular restaurants that cost money Olya cards the rest is free there are bungalows they are also comfortable even there are villas and prized suites of the same higher class the territory is very beautiful of a decent class just a paradise place is large the number of pools there are slides, gyms, two pieces, all very high-level sdn in the European class, the Digan hall, a unique network of its thaws if you were in other hotels, then immediately tell the reception that you were in the other thaws of the ATO you will not be given a green bracelet.
See original · Русский
22
9
Artur
Level 6 Local Expert
August 7, 2023
the cleaning is terrible ,the beach is perfect , the pool is perfect ,the slides are perfect ,the entertainment is perfect , the gym
The hotel is wonderful, we wanted a warm, calm sea, silence, we got great pleasure from the rest, the territory is beautiful, well-groomed, the staff is all friendly and friendly, the food and drinks are delicious, we lived in a bungalow, thanks to all the staff that you create a relaxing holiday for vacationers, we will definitely come to you again.
Good afternoon, everyone! We had a rest in the Turkler area in early May 2019. On the territory of the Golden Island hotel, there is a Blue peace recreation center, a very interesting place ;) We got there by accident, walking along the pier. We just came to feed the fish, of which there are a lot! For both a child and an adult, this place makes an impression! Unexpectedly, we met Ramil and his friendly company, which organizes yacht trips, fishing and diving! I never thought that I would have the courage to take a chance and plunge, in the truest sense of the word, into the underwater world! It was amazing! Feelings are still overwhelming! I am not a fan of extreme sports, but thanks to Ramil and Dido (diving instructors), I decided to take this step and I do not regret it! Because if you follow your fear, you may not see the wonders that surround us! The guys explained everything to me, told me everything and were always there for me! Thanks to them for their patience and for the fact that now the desire to dive has grown even more! Do not miss your opportunity to relax not only in the sun and just swimming in the sea, but also diversify your vacation with a yacht trip, diving or fishing! Take a look at them! I advise everyone! Sincerely, Lyudmila.
We believed the reviews and decided to spend our honeymoon here. Don't repeat our mistakes. You are welcome. The hotel is old, there is rust everywhere, our room just at least changed the linen and washed the floor properly only after 2 days of disputes with the administration. The cherry on the cake was poisoning on the 3rd day of "rest". Naturally, the hotel did not admit that we were poisoned by them, although they tried to appease us: they washed the room once, finally normally (wow, super service for a five-star hotel), brought food to the room, gave 20 minutes of massage. Hence the conclusion that they perfectly understand that the fault is on them, there is stupidly nowhere near the hotel to go even to get poisoned.
About the poisoning: they tried to prove to us that there was no mass poisoning, so we are to blame, but firstly: the poisoning could have been stupid because of the staff, the bartender, for example, drops a glove on the floor right in front of our eyes, and then puts it on his hand as if nothing had happened, only after a minute of bickering he decides to change it. It is quite possible that this was done with that piece of the most strange meat pie, on which the main suspicion hangs. Secondly, we found at least 1 more person purely by accident, who was poisoned around the same days.
But even if the poisoning had not happened, the hotel could not be recommended in any case - we felt like collectors who beat out the services that we were supposed to.
The staff is mostly adequate, they understand perfectly well that they have a lot of joints, but they can't do anything about it.
Photos that confirm the described condition of the rooms (we were moved from 1 room to another and wanted to move to 1 more) I will attach a little later,
A hotel with 3 beaches. sand, perfect approach. Delicious cuisine, excellent service.
2 water parks.
The only drawback is that there is little vegetation and a very ascetic territory, block a and b are not connected in any way.
I do not know what grade to put😁😁😁!!!
Rested with a company of 10 people, four children aged from 1.2g to 13 years.
Everyone was very satisfied.
EVERYTHING is on the level!!!Sea, rooms, restaurants,bars,animation,SPA,service,cleaning,staff.Europe is resting nervously on the sidelines. We recommend it. We are going to visit by all means, at least once more.
The hotel is excellent the animation is very very good everywhere the order is green everything is blooming in general Alanya the sea is warm the gold island hotel is a class thank you very much for the victory guys thank you very much for the good delicious lunches breakfasts and dinners thank you very much
We had a rest at the end of June 2019 with 2 children of 7 and 3 years old. I liked everything, the food in two buildings, ice cream, swimming pools, three beaches. We took a mahito cocktail from alcohol once, we didn't like it and took beer a couple of times, it's delicious. The food was all delicious and varied, meat chicken, turkey, veal and more. Both the children and we were always satisfied with the kitchen. There was a separate bar with French fries and hamburgers. We got a very good room in block "b", we were delighted! The weather was great, everyone was satisfied! The only thing that disappointed us a little was the animation and the kids' club, everything is weak. The children went to the kids' club once in 11 days and did not go again. Next year we will be looking for a similar hotel in terms of territory, service and food, but with better animation.
For me, the biggest advantage over other hotels is that the Gold island Hotel has 3 different beaches, and they differ in both the beach and the underwater terrain. There are 6 pools, almost all bordering the sea. I'm not picky about everything else, and there's not much to find fault with. The staff is attentive, professional, many speak Russian, rooms are cleaned every day, the food is versatile, there is meat and fish and not only fried, but also boiled and stewed for those with a stomach ache...there is always hot milk, porridge in the morning, there are cereals for children. I've been vacationing there for 2 years in a row, I really liked everything.
The hotel as a whole is not bad.polite staff.very nice beaches. But very very weak animation.there is nothing to do either in the afternoon or in the evening.It is more suitable for families and pensioners.the hotel is more European.nothing is written in Russian. Only in English and Turkish
The Alyakard restaurant was not surprised by anything . The menu in this restaurant is very modest. They thought they would surprise you with seafood , but they didn't.
The hotel is super.for us and for the children. Super food. Super Ala maps..everything is great. only the economy rooms are not so good. But we lived in a standard one...Everything is great. I like this hotel.
The rooms are not bad, they were in building B, overlooking the garden, but sometimes there is a smell of sewage in the bathroom, it's true. A good selection of ice cream in factory packages, a set of nuts for beer or coffee, although the coffee is bad.
Nice hotel on the first line. Three beaches: two sandy, one pebble. The menu is quite diverse. Unfortunately, in many places it requires cosmetic repairs.