Go Auto
55 reviews
October 10, 2024
Hello, I took a Mazda, but there is a lot of choice there
The staff is excellent, they answered quickly. I really liked the administrator - Nina, she was always in touch, she was glad to help us.
A big plus is that you can take the car at any pre-agreed place, and return it elsewhere!👍🏻
When we received the car, we were greeted amicably, briefly instructed, naturally signed the contract and that's it.
Before handing over, we had a choice, you can just pay extra and do not need to wash the car, but if you still feel sorry to spend extra money, then of course you can wash it)I personally paid extra.We handed over the car without any problems, the inspection was carried out quickly.The deposit was returned at the same time.Thank you very much for the service provided, I will contact you again!
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September 24, 2024
The impressions were not the most pleasant.
One of the good ones is Nina, the Administrator, who was in touch at all stages, always communicated politely and affably. Thanks a lot to her for everything!
We took the 2016 Prius with left-hand drive. There are no special complaints about the car. It goes smoothly, low consumption, except that it pulls slightly downhill. But this is not essential.
The company also has a big plus - the car can be picked up in one place and returned in another. We took it in Sukhum, returned it in New Athos. It was a matter of principle for me, so respect is here. This is a unique service that I have not found from other landlords. For a fee of 500 rubles. they can even pick up themselves at any address. For 700 rubles. the car can not be washed at the time of delivery. Respect for such a set of services.
Now about the unpleasant.
No one likes to lose their money, even small ones like 5000 rubles or 1000 rubles, especially on vacation. And certainly no one will complain or sue over this money, especially in a foreign country. You'll just get a little upset, and if you're not too lazy, you'll write this review.
As usual, when booking a car, a deposit is paid in advance, which will not be refunded if the car is refused. I must say right away that this is just such a company that really does not like to return money to customers. Including the deposit. The calculation, apparently, is for a one-time service, and I don't care what impression the tenant will have.
Well, I made a reservation in advance, paid 1000 rubles. deposit. We agreed to get a car in Sukhum in the evening. We stopped outside the city ourselves. On the day of receiving the car, we decided to take a walk and walked so much that by the evening we were only thinking about how to get a car as soon as possible and get home. There was no thought of any refusals, especially then you will lose 1000 rubles. collateral (it will not be returned) and you will look for a new car, which we definitely were not set up for.
The manager arrives in the promised Prius, and suddenly it turns out that he not only has a left hand drive, but also in the best American traditions - a speedometer in MILES and a thermometer in Fahrenheit. And no one warned about this.
Another surprise was the condition of the agreement that the landlord deducts 2,000 rubles from the deposit for each speeding above 99 km/h. You understand, right? The speedometer is in miles, and the threshold is in km. And there are several reasons for outrage at once. First of all, you need to WARN about this IN ADVANCE. Secondly, why the hell is the Landlord taking my money if I didn't get on camera and he didn't get a fine? This is also a UNIQUE option that other landlords do not have. Therefore, you can start looking for another office right from this place. It's not even that I like to exceed the speed limit. Not at all. I did not exceed it, and nothing was deducted from me in the end, although they gave the deposit with obvious reluctance (including with special predilection they tried to find new scratches on the body). The fact is that I'm on vacation, and I don't want to worry too much about the slightest speeding. And since the speed in the car is in miles, I had to bother. By the way, this is inconvenient not only because of the fine from the landlord. In Abkhazia, in general, the signs of restriction are strangely placed. After 90, it can immediately be 30. And every time, in order not to violate, I had to either look at the speed on the navigator, or convert miles in my mind to km. It's easier with Fahrenheit, but it's also a pain in the ass.
The second jamb - unlike other offices, the car was brought with half a tank. Accordingly, you also need to return half of it. But how to measure it exactly? As an experienced person, I advise you to be a little short in this case, since no one will pay for the overflow. They literally twisted my head when I offered to forgive me for washing the 700r car off the overflow. They said: well, I poured a little (there were just 10 liters there), we didn't ask you, this is your gift, if you want, go, roll it out. I didn't argue, what's the use? Just spoil your mood.
In general, if I had known about this in advance, I would have taken the car elsewhere, as I will do another time, which I wish you.
By the way, I know firsthand about good landlords. For example, I previously rented from Timur in Pitsunda. When returning the car, he shook hands, thanked him for careful driving, and wished him a good rest. I didn't look at the car through a microscope. And even earlier we rented a car in Gagra. So there the owner could help even in case of problems with traffic cops. I want to say that when a company is customer-oriented, the customer feels it and returns. But this is not about cars.
Read other reviews. With fines for excess and undersupply of fuel, it is stable here.
At the same time, the biggest problem, I repeat, is that they do not warn about this in advance.
I am a positive person and try not to pay attention to such trifles, enjoy my vacation. But unfortunately, an unpleasant aftertaste still remains.
Now you are aware, which means you are armed.
I wish you a pleasant stay!
Abkhazia is a beautiful country with its own characteristics)))
See original · Русский
5
March 23
We were looking for a left-hand drive for a less experienced driver, other companies provide mostly right-handed equipment, the experience requirements are 3 years, we have a little less experience - the deposit is heavily inflated, we got to go auto last, we quickly agreed, the car was delivered to the specified address in an hour, we drove for four days, the equipment is in excellent condition, there were no unexpected adventures, wonderful people, good equipment, beloved Abkhazia, gratitude from the bottom of my heart!!!
See original · Русский
January 11
If you are traveling without a car, I highly recommend renting it so you will see many more interesting places.
We took a car here, everything is clear and fast, the car is excellent.
Thank you very much, I recommend it.
See original · Русский
October 12, 2024
We chose from several offices.
The guys responded very quickly, the prices are the same as everyone else's. But there are more interesting cars than others.
I liked everything very much.
They brought the car from Sukhum to Gagra, showed everything.
Well, the car is just a buzz. At such a retreat, you should take only a cab. The pleasure is 100 times more from a car with a roof. I'm still silent about the review. It's as if you find yourself in the center of all the beauty, canyons, mountains, the beauty is unreal. We wanted to extend it, but alas, someone already booked after us.
I recommend guys 🔥🔥🔥
I wish you an expansion of the fleet, and many satisfied customers🤝
See original · Русский
November 2, 2024
We took a Toyota Estima car here for trips around Abkhazia, we were satisfied with the car, no problems, everything is clear, on time, as agreed. As a bonus, they gave a discount for renting more than a day and did not even take extra money for washing, although the car was slightly dusty after our trips. Thanks! Excellent service 👍
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September 20, 2024
We rented a Toyota Prius car for two days, we liked everything, the car was in good technical and external condition, clean, refueled, the air conditioner cooled well, there was a Bluetooth modulator in the cabin, so we drove with our own music. We did not violate the speed limit, we did not drive off-road, there were no problems on the roads, the 10k deposit was returned in full, the car was taken right from home. In general, we were satisfied with this rental))
See original · Русский
October 21, 2024
I rented a car for the first time in Abkhazia. I was satisfied with everything.
Adequate, polite and pleasant people at all stages. We were sympathetic to emergency situations. There were no problems with the car either. The choice of cars is decent, for every taste.
I will continue to address them. I recommend.
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September 22, 2024
Good service! We took a left-handed Prius for two days, the car is in good condition. The guys are always in touch if any questions arise. It is necessary to monitor the speed, it is written in the contract, we had an American car, a speedometer in miles, no higher than 62 miles, if you drive with a navigator, then it is quite possible to monitor the speed. They handed over the car in the rain, so they did not wash it, they will take 700 rubles from the deposit for the car wash. In general, I liked everything, they were quickly issued, quickly passed, the guys are friendly, responsive. I recommend it!
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July 26, 2024
Let's start with the pros - we promptly responded and agreed on the cost + to give to the checkpoint at the border + 2000 rubles, the car is technically sound, driving normally.
And now you have the cons - there is no landlord's data in the contract except for the name of an incomprehensible person. Some kind of beacon is installed in the car, which records speeding above 99 km. And this is a fine of 2000 rubles. As a result, in 4 days there were three exceedances of about 106 km for a few seconds, all the justifications that it is difficult to monitor the speedometer every second on the highway do not work - 6 thousand rubles were written off. There is no pump in the car, there was no charging, the Japanese tape recorder, the FM radio does not work, there is no bluetooth, there are no flash drives, as a result, look for discs
I took it for three days, in fact, I think it's 4
We took from 23 to 26 - 10 thousand rent, + 2000 that we will leave at the border and a deposit of 10 thousand, of which only 4 thousand were returned to me
In total, for three days, 18 thousand rubles, not counting gasoline, I consider it a real deal! I do not recommend contacting
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4
October 10, 2024
We rented a car for 2 days. We needed to receive her in New Athos. The car was brought in on time, we handed it over ahead of time and made concessions to us, they took it where it was convenient for us. Mazda car,right-handed, in good technical and external condition. We did not violate the speed limit, there were no problems on the roads. The deposit was refunded in full. Mikhail, who drove the car, is a very pleasant sociable person, explained everything in an accessible language about both the car and the roads. Thanks for the service. Good customers to you :)
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August 17, 2024
A reliable company, the car was Toyota Estima 2006, all agreements were fulfilled! I communicated personally with the owner, having him I will not write, I provided the car even without a contract on a clean word, although I still received the contract in the morning (but they need the contract more than me)! All super buy a seven-seater car is 5 times cheaper than a tour for the same company! I highly recommend it!
The price of the issue is 3500 from 2 days + 10 thousand I take a deposit. The deposit was returned without any problems! Have a nice trip with Go Auto
See original · Русский
October 19, 2024
Prompt and clear answers to questions regarding car rental were received from Go Auto. 👌🏼
I took a Mazda to Novy Afon.
They practically brought her to my place of residence. The contract was given in hand and simple and important points on the operation of the car were discussed.
I returned the car in accordance.
The deposit for the car was refunded without penalty.
See original · Русский
June 26, 2024
I liked everything😁 At the stage of choosing a rental, the only ones answered quickly and adequately👍 I got answers to all my questions) The car was delivered on time, as agreed, the car is good, we drove, we passed it👍 Everything is polite and customer-oriented😁 Let's use it again
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May 29, 2024
We took a BMW convertible, the condition is sad, the whole thing is dead, what's inside what's outside, but it's expected for rental. 2k is removed from the deposit if the speedometer needle touches the 100 mark. It was said that it was impossible to exceed 100, 100 and we drove, but then it turned out that more than 99 already drips a fine. 100,102,102,103 for a split second - they already have minus collateral. They give away less than half with a tank and in such a "clean" car.
With such speed limits, you have to drive in a convertible and breathe the stinky exhaust gases of trucks, because you will not be able to overtake them due to speed limits.
Maybe if you take all sorts of primuses and Mazdas, then they are more than 80 and do not go, but for high-speed cars such rules are a noticeable disadvantage. It's one thing to break this 120,140 and so on, but another is 100,101.....
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4
October 19, 2024
I definitely recommend this company if you want to rent a car at an adequate price and in good condition. We took a small car because we were alone, we were satisfied like elephants.
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August 22, 2023
Great rental! We took a Toyota Prius with our family at the end of June 2023, it is very convenient to drive a car in Abkhazia.
Firstly, it is more economical to drive a car than a family on some centralized excursions, you go where you like (and not where it is much more profitable for guides-in the sense that we did not go to the shops we did not need, etc.), secondly, we booked the car from Monday, and drove it to us on Sunday evening, for free (also a plus to the owners), and thirdly, the owners are very nice people. Only positive emotions remained.
For those who will rent a car, read the contract carefully, especially about the point - do not exceed the speed above 100 km/ h - a special is installed in the car.a system that records speeding. I drove carefully, tried not to drive more than 100 km / h, and even there you can't drive much - there are a lot of animals on the roads, and especially cows.
At the end of the lease, there were no questions about the return of the deposit of 10t.p.-they were returned in full.
I also wanted to add that there are no distinctive signs on the car saying that it is rented, and the license plates are Abkhazian, so the traffic police (traffic police) have never stopped me.
In general, we are satisfied, and on our next trip to Abkhazia we will apply for rent here.
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August 9, 2024
Hello! We rented a car and were satisfied. The interior and exterior of the car are clean, technically maintained. The tenant is polite, clearly listed the terms of the contract. They work for the client. We recommend it!
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October 9, 2023
Many thanks for the Toyota Prius car provided.
1)Loyal appeal to customers
2)Convenience of issuing a car
(Mikhail has entered into our situation. By the remoteness of the location. Plus there was a downpour - the car was provided without delay, in good condition. Clean and well-groomed salon! The tank is more than half, technically serviced.
3) Everyone correctly explained what is possible, what is not! And if you did not hear something, then you should not blame the company for non-payment of the deposit!
2 families went, we really liked it, we will apply again this week. You can advise this wonderful company to your friends!
Thank you again 🤝
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1
November 6, 2024
Thank you for the high-quality services and customer orientation, everything went simply and perfectly, only positive emotions from working with this company
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November 6, 2024
You're super. The response to the message is fast (compared to others). There are many options for any wallet. The adequacy and trust of the manager surprised me.
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January 5, 2024
Excellent rental, good, clean and serviceable cars. And most importantly, the polite, helpful staff. They will bring the car , tell you everything and show you. They took it for the New Year holidays in 2024. Next time we arrive, we will definitely use it
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June 4, 2024
Good luck to everyone on the roads! I rented a car from this company, absolutely clear and honest conditions. If someone is afraid of divorce and deception, then contact this company. Many thanks to the manager (unfortunately I forgot the name) I lost expensive headphones and didn't even understand what was in the car, as a result, a couple of days later the manager wrote to me and brought them himself, thanks to him)
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August 23, 2024
We rented a Toyota Prius for 3 days! Left - hand drive !
The car is new! Without any malfunctions ! A very comfortable car! The owner is always in touch , always helps , tells you !
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May 20, 2024
We took an old Mazda in May 2024. We were worried that the car would be killed, but no, it was driving briskly, nothing had happened to it in three days.
There is a fined speed threshold - either 90 or 100 km/ h, I do not remember. We didn't have any problems with that. A little bit was deducted from the deposit for a refund in another city. We agreed on this in advance.
They do not find fault, there is no hourly billing for the last day. The impressions are good.
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June 30, 2023
Excellent rental, took a minivan from them, rode for two days, visited different places, the car did not fail anywhere, a very pleasant employee gave out a car.
They asked to return it in its pure form and with the same fuel level. I was warned in advance that I can pay for the car wash when I hand over the car, if I don't want to go to car washes myself. When I rented the car, I was too lazy to wash it, and the tenants said that it was clean)))) The deposit was returned in full, which pleasantly surprised me. I think I will continue to contact this company, I was satisfied with everything.
Solid 5 stars
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2
August 3, 2023
Everything is fine, if you are an adequate, self-respecting and honest person, then people who drive cars are also quite loyal.
I took the car, I was warned that more than 100km they were removing 2 thousand rubles from the deposit, before taking the car, wipe it well, or better take it off on the phone, they themselves indicate that there were scratches and chips ...
If they themselves pumped up or thought, scratched the car, they are ready that an amount equal to repair will be withdrawn from your deposit.!
Everything is honest, drive above 100 when the limit is 60 km, there is no speed limit, quietly slowly and everything will be fine.
Mikhail and Alexander Thank you again, we will definitely contact you again, and everything that they write from above about the pledge, they say, they do not return all nonsense, because they made the car as much fuel as it was when I took it, I allowed excesses and returned everything, have a conscience and everything will be fine!!!
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1
November 7, 2023
The car is old, low. But it goes without problems. When I picked up the car from N.Athos, they showed external scratches of the car, a chip on the windshield and hernias on the wheels. I wouldn't have seen these flaws that way. They also warned that there would be a fine for speeding. But I drove very carefully, so there were no problems with the return of the car and the deposit at 10tr. But the problems were at the traffic police post. 2 times they tried to take away the rights, coming up with violations on the go. Thank you for the advice of the car manager in such cases.
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August 13, 2023
We were in Abkhazia in August of the 23rd year. We took a car for a couple of days - a Mazda. The car is good. The landlord is responsive. The car was brought to us directly to the hotel for free and even on the eve of the evening, which was very surprising. At the end of the term, they also came and took it away. I'm always in touch and helped with navigation a couple of times. We are happy with everything. An excellent landlord. There was a deposit on the car. If you do not violate the conditions, then the deposit is refunded. We got it back in full. We recommend it.
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1
June 29, 2024
Everything is great! A great car! Polite and sociable staff! We took the car for two days, we liked everything!
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January 20, 2024
We rented a Mazda in January. The car is in good condition. We kindly brought the car to the hotel. It's a pity there are no SUVs in the rental now. Most places on a low car become inaccessible, although there is a decent primer - it's a pity to break the car. Good luck to the guys in their work!
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October 5, 2023
Fast service. Clear rules. Mikhail is a good fellow, he showed and told everything. We took Prius number 177, a great car, gasoline consumption is very small, the right steering wheel does not strain. Uphill pulls great. A great flash drive with a selection of music.
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July 28, 2024
Thank you very much. To Mikhail, for the car provided, everything went at the highest level. If you follow all the rules of the lease. Then there won't be any problems. We rented a minivan.
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October 29, 2023
Wonderful company!!! They took the Prius. The car was driven to the rest house. We have signed a contract, made a deposit and we are on wheels!!! For everything for all 15 minutes. The machine is serviceable, clean, full tank. It is very economical in operation. During the rest, we visited all the sights that we wanted)) The staff is polite and always in touch! Thank you very much, prosperity to you!!!🔥
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March 13, 2024
Excellent attitude to customers, friendliness, try to get into the situation and find an approach to everyone. Prices are affordable, cars are in order! We will come back more than once
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November 12, 2023
I rented a car for the first time in Abkhazia, initially I planned to take a sedan for a trip with a family of 3 people, there was no free sedan - they offered a minivan with a discount (at the price of a sedan). The car is clean and well maintained. They immediately warned about not exceeding the speed of more than 100 km / h, and the return of the car with the same fuel level in the tank that was at the time of receipt. I adapted to the "right steering wheel" very quickly. The trip to the Ritz turned out to be very eventful, interesting and comfortable. And it is not very expensive compared to an organized excursion. I really liked the service of GoAuto, I definitely recommend this company!
Take care of the rented cars, be adequate and the rental service managers will treat you with trust and respect!
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August 22, 2023
Happy as a boa constrictor. Rented for 2 days. The car was delivered to the green teras hotel the night before, and handed over there. The service was paid 500 rubles. I think it depends on the distance of the hotel from the city. The trips went without problems, the car was old, but there were no problems with it. When handing over, they pointed out the disadvantages of the car (it does not affect the speed and comfort of driving). It was only by the evening of the second day that I got used to the driving style in Abkhazia.
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February 20, 2024
Excellent car rental, polite staff, decent cars. We took a BMW "one" with right-hand drive, we liked everything, we will contact you again.
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October 11, 2023
I took both BMWs 2 times, now I have to buy a BMW for myself 😂 I fell in love with the brand
All agreements are respected, attentive managers are always in touch, cars are in good condition.
Of the additional ones, it would be cool if there were music discs for different tastes😊
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September 12, 2023
Everything is fast and simple. I wrote, sent a photo of my passport and WU, and that's it. For an additional fee, they were brought to the hotel (I drank chachi). Thanks to Mikhail for his promptness. The deposit is 10000 (for information). Everything was fine, the car, the service. The right hand drive is true, but you get used to it quickly.
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July 7, 2024
We rented a Toyota convertible, we liked everything..
The car was provided quickly. I recommend.
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June 9, 2023
The owner may be a cop, but we did not have any disagreements, everything is very polite and sane. We took a cabrik Soerer, a cool bad car. We were satisfied with everything.
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June 19, 2023
Read the contract carefully! Speeding 2000p! (allowed 99km/hour)
Deducted from the deposit of 4000 rubles for exceeding the limit
1km(100km/hour)
3km (102km/hour)
The excess data was shown in some kind of program, I think that the divorce…
P.S. The fine in the local traffic police is 600 rubles
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5
September 10, 2023
Good afternoon. We rented a car for two days. I liked everything. The deposit was returned immediately after acceptance. Mikhail explained everything at once and liked the service.
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1
June 9, 2023
Very polite staff, liked the place. They were very punctual and helped with all questions. I advise you!)
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June 16, 2023
We took this baby for 1 day. I recommend the company.They brought and took the car from where it was needed, suggested where to go and were always in touch.
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September 6, 2023
A wonderful car rental, the car was brought to the hotel, taken away from him, everything was shown and told.
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July 20, 2023
I took a minivan for 2 days. It's a great car. The design is quite simple. Competent employees.
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2
November 9, 2022
Everything is beautiful, they told me, they showed me, they were very polite. In short, if you need a car for rent in Sukhumi, then go there!
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June 17, 2023
An old fleet of overpriced cars. The 2001 car is just a scrap, the condition is sad
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