Yerevan's top beauty salon boasts expert masters who excel in their craft, delivering flawless results with impeccable service. From hair to skincare, every visit is a pampering experience worth indulging in!
Excellent service every time. Friendly staff, masters are professionals in their field. Every visit is not complete without a visit to this beauty salon. Very convenient location, a big plus is the presence of a bar. Recommend 👍🏻
A great salon, I was at the masters Max and Teresa at the image collection, the guys are real professionals, everything is very neat, beautiful, delighted with the guys, thank you!
It seems to be a prestigious salon, but every time you arrive on time, and they make you wait for the master for 10-25 minutes!! For almost half an hour, I waited for the master for the last time!! Secondly, why do you wait so long for the masters, and they won't even offer you anything to drink until you ask, again, it's considered one of the best salons, where is the service??I also went to Mikael for a haircut, he cut my bangs awfully crookedly, that they asked me in another less "elite" salon if I had cut my own hair!!!! Well, it was obvious that he was clearly not a master, since, according to him, he was wanted, apparently he was taken out of pity or what, it is unclear. It is very strange on what principle the masters are selected, the price and quality do not match!!
Yesterday I was at the Tokyo procedure, my master was Mikael, just a wizard ✨a professional in his field 👍🏾my hair is just delighted))) thank you very much
An elite salon in the city center with above-average prices for most services. I went for a facial massage (surprisingly, the price for it is low), as a result, instead of the hour stated in the price list, it was done for ~ 30 minutes, a mask was applied for another 15 minutes…
They position themselves as an elite salon. But they fall short. At the same time, clients are treated as if the client himself has to guess how the master works, what he can do and how long it will take. At the same time, all masters work in completely different ways, if we talk about manicure and pedicure services. You have to look for your master and only go to him. This is the only guarantee of reliability. I suggest business owners to convert prices for their services into rubles, and try a salon in Moscow for this money. You will see the difference(
I signed up for a manicure and pedicure 3 weeks before the procedure via Instagram, the administrator called me and informed me that my appointment was canceled due to the master's day off. She rescheduled my booking for an inconvenient time for me after 4 days, manicure at 10:00 and pedicure at 18:00 (pedicure was again postponed to 16:00) on July 21. On the same day, I asked the receptionist at the counter to schedule me for the next procedure on August 12th (today) and on August 24th. I got a call on August 11 (yesterday) to confirm the booking, which I did. Today, the administrator called me and informed me that I had an appointment for a manicure and pedicure, but the reserved time was only for one procedure, they offered to record a second procedure another day. I obviously got angry and cancelled all my bookings. I am satisfied with the services of a nail service master, but to substitute my clients in this way is not professional and disrespectful. I will not address them again. We forgot to at least apologize for the inconvenience at the end of the conversation.
The worst service!
One day they canceled the recording an hour before the visit, referring to the master's illness, they could have warned in advance!
I came the next day and it turned out that I was recorded an hour later! The second time ruined the plans for the whole day!
They didn't offer a drink while they were dealing with the problem! Did not apologize for the inconvenience!
I ask the manager to contact me
I came for a manicure, asked the receptionist how much it would cost to take care of my hair length. The receptionist named the price. I did the care, it came out one and a half times more expensive. I ask, why? You've guided me. Answer: you have long hair.
Then why name another price when I was interested.
The administrator with a boorish expression on his face: I do not know what to say!
It really spoiled the impression.
The masters are good, friendly, but I would replace the administrator, her face at the entrance is already spoiling the mood (
I signed up for a combo manicure, the master was 30 minutes late, I thought it was okay, you never know what happens
But the manicure was done in 10 minutes and it's just terrible, I've never had it done before 😬
Cuticles remained and nails were not cut down to the end
It's strange that there are so many positive reviews…
The masters are professionals in their field, but the administrator is a boor, not a professional in his field, does not know how to communicate with people!
I signed up for a week, manicure and pedicure in 4 hands, came it turned out there was no second master! I've lost my time! Apologies and that's it!We did everything perfectly! But after 2 days, my legs didn't go anywhere!