Gloria
148 reviews
September 15, 2024
A very nice modern hotel, we had a spacious 4-bed room with a balcony overlooking the mountains. The price includes breakfast, everything is delicious and a large selection, especially porridge and pancakes. It is very convenient when you have your own cafe. In the evening, they cook a very tasty barbecue. The only negative is that the staff does not clean well. I saw how our room was only swept, although there is a vacuum cleaner, the toilet was washed only from above, the sink mixer was black and remained in white spots, there was a lot of hair and garbage from old residents. Then we were relocated, and there we lived with a dog, all its fur remained on the carpet and then stuck to our feet. But this is all fixable if the owner takes note and there will be control. And so I liked everything.
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October 7, 2024
A modern loft-style hotel, several separate buildings. Very cozy area with a large patio. I would like to highlight the restaurant separately. Very cozy, very tasty food, good portions and very humane prices. In fact, dinner at the restaurant in a cozy atmosphere and good service at the price of nearby canteens. This place was a pleasant discovery for us! Awesome khachapuri on coals. Very tasty grilled trout. Stunningly delicious stuffed mushrooms. Amazingly delicious spicy Abkhazian salad. You can have your own wine, maybe of course it's just that they made an exception for us. But good Abkhazian wine is also on the menu of the restaurant. Very good and fast service! And respect to the cook! Thanks!
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September 20, 2024
We had a vacation in Gloria in August 2024. The hotel is located in the village of Liza. It is a suburb of Pitsunda. Famous beaches. There are no complaints about the beach. Perfect. Pine trees on the shore, small pebbles and clear water. The beach is a 7-minute walk from the hotel. The hotel has two buildings. New brick and old wooden building. Standard rooms are beds, and instead of a full-fledged bed there can be a folding chair or an ottoman. Bathroom in the rooms. The room in the wooden building has a split system, TV, wardrobe. No refrigerator, no table, no kettle. There's not even a chair. Refrigerators are shared on the open veranda of the first floor. There are two snow-white towels for each vacationer. The bed linen is also snow-white, of good quality. But the room itself is cramped, decorated with wood, feeling cramped and dark.
The rooms in the new brick building are already more modern. It is no longer a standard, but a superior. Although I honestly don't know what it is. The room has a large bed, complemented by the same armchair and ottoman. Since we did not pay for a double room with an additional one. in some places, but a full-fledged four-seater, they were outraged. We were given a mattress for an ottoman. The room is clean, there is carpet on the floor, a bathroom with good plumbing, a powerful hair dryer is available. The room has a wardrobe, a TV, a split system and a table attached to the floor. You can't move it. There is a balcony. On the balcony there is a table and two armchairs, a dryer. The bed linen and towels are snow-white, of good quality. There is no refrigerator or kettle.
Hotel accommodation includes breakfast. They are organized in the form of a small buffet. Monotonous and sparse. But you won't stay hungry. There have always been two types of porridge with milk, sausages, omelette, eggs, charlotte, sometimes cheesecakes or casserole. There are few dishes for such a meal, we had to wait for clean plates and mugs. But overall, the hotel is not bad. I recommend. Minor flaws did not spoil the rest. The staff is friendly and tidy. The hosts are hospitable and positive.
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July 23, 2024
We are resting for the second time, in general everything is fine
++ advantages:they are developing, expanding, there are new buildings and beautiful large rooms - it was nice to live there, the main plus is very tasty food in the restaurant, everything is fresh, cooked properly, delicious homemade DRY!! wine, bow to the cook. Everyone writes about unsanitary conditions in Abkhazia, we have never encountered, digestion worked well))
-- cons: free breakfasts are a complete mess: there is not enough food, there is no coffee, you wait an hour, the service is terrible and then the list of claims on the roll.
The new room was unfinished, but it was sold to us, there was no water in one of the houses, we had to move
The maintenance staff is either working or sleeping... According to the mood
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October 19, 2024
Hello everyone. The hotel looked normal, but the hostas were not very willing to help us, we checked into a nearby hotel, but in the evening we decided to visit a restaurant at the hotel. The waiter quickly accepted the order, but balsamic vinegar is poured into all dishes. Pasta with cream sauce is sewn with balsamic, probably the cook thinks that it is necessary for beauty, grilled vegetables too. The cherry on the cake, the check - which is not true. The names of the dishes have been changed, like something is not working… But you say salad, there's a burger and ice cream in the receipt! Cocktails on the menu at one price in the receipt of another. And there would be no problems if the waiter explained, and did not put the check and left, when they asked for clarification, they received a wave of negativity, everyone is raising, and what does not suit you?! We are not used to such service, we should have realized that the waiter was tired over the summer… That it was necessary to go to the reception for clarification)) employees from the regions of Russia, the Abkhazians themselves are friendly
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September 16, 2024
The best vacation in Gloria
Special thanks to all the staff and management
Friendly, always help in everything, clean, tidy , on-site restaurant with reasonable prices and delicious dishes. Near the sea, swimming pool , shops. Everything you need is there .
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September 18, 2024
I was in a cafe. Delicious, cozy at home. A varied menu, prices are not off the scale. A large courtyard, bicycles and saps for rent, a tour desk. In general, everything is for active recreation and replenishment of strength for him!
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August 4, 2024
Hello!! We had a vacation in July 2024. Everything is very good!!! The room is spacious, everything you need is there. Of course, I would like to have hair dryers and shampoo. We also liked the breakfasts, the only thing is taken out quietly. I have to wait. Of course, it is clear why. Breakfast time lasts two hours, if you take everything out, they will eat everything) those who sleep for a long time will not get it)
The food in the restaurant is very tasty!!! And the price is also acceptable. The prices there are almost the same everywhere.
The only big disadvantage is the water. She was often absent. And for her to appear, you need to ask at the reception. They went and turned it on. The switch often flew out.
And so everything is great. Anyone who wants a family, quiet, cozy vacation is here for you.
But the sea and the beach are generally a fairy tale!!! The purest sea and an awesome pine grove. It's just super. Have a good rest!!!!
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July 18, 2024
An excellent hotel with beautiful large rooms, responsive attentive staff, there is not a large restaurant with delicious Caucasian cuisine on the territory of the hotel, I would like to focus special attention on the concept of this hotel reflected in the design, something between a loft and a high-tech. There are places to relax as well as a playground. There is a parking lot next to the hotel
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August 22, 2024
We had a rest with our family at this hotel in July 2024. In the new building. Everything is clean, there are nuances, but they are not critical.
Of the cons:
- the absence of a generator in the hotel, because there was a blackout for 14 hours, and as a result, the water was turned off. Everything was around in the neighboring hotels;
- our room was above the grill of the cafe, and all the smoke was on our balcony, it was impossible to dry clothes, everything smelled of smoke; it was impossible to get out, you are in a cloud of smoke from the grill; it is impossible to open the balcony. Very ill-considered...
of the advantages:
- not far from the sailor;
- good sound insulation in the rooms
- a good cafe at the hotel 👍
I wonder why Karina did not give the data and geolocation for this cafe in Yandex, because we often choose based on the assessment and reviews there! I would put 5! The prices are very reasonable, the portions are large, the food is always fresh and delicious! Cook (young man) well done!
We wish you prosperity and adequate guests, thank you for your hospitality
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July 24, 2024
We had a rest in early July 2024. The room is cozy, clean, the bed is snow-white, the main thing is air conditioning. The staff is not intrusive, friendly, the breakfasts are Very tasty and varied. And overall the food is good. Chacha, wine and compote from feijoa is a separate 5. The sea nearby is the purest. Pine grove. I liked everything very much. Thank you for your hospitality.
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August 11, 2024
We were at this hotel from July 14-25. It's close to the sea, the water is clear! A room in a new building on the 2nd floor. The room is clean and comfortable. This is the second time in Abkhazia and there is something to compare it with. Cleaning was carried out as written once every 4 days. The balcony is spacious, the view is excellent. The only thing missing was the refrigerator in the room, but you can use the shared one. The territory of the hotel is small, but cozy. The breakfasts are normal, which is important for a family with children, there have always been 2 types of porridge. We weren't hungry. We had lunch and dinner most often in Gloria, because the cook Sergey cooks very tasty. Pasta (carbonara and chicken with mushrooms), pink salmon with an unusual creamy sauce and broccoli separately 5+. Delicious pizza and soups. Thanks to the administrators, chef Sergey, waiter Kostya, and all the waiters. All the guys are trying, working together, well done! Prosperity to your hotel! I hope we'll be back!
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September 26, 2023
We are very happy with our stay at the hotel! Of the obvious advantages - convenient location (close to the sea and shops), its own cafe with delicious and varied breakfasts (if desired, you can also have lunch and dinner there), comfortable beds, cleanliness both on site and in the rooms, a modernly equipped and beautifully decorated bathroom, well-functioning air conditioning, availability the balcony and the opportunity to dry things on it.
There was indeed no refrigerator in the room, but with a shared refrigerator downstairs and delicious food in the cafe, there was no need for it. But foreign smells of food are excluded in the room.
And the most important thing is the people and the atmosphere of cordiality and respect. Separately, I would like to thank the following employees for their cordiality, warmth and willingness to help in any situation - master Rodion, administrators Johnny Ivanovich and Bem, engineer Timur, cafe employees Ilya, Ksenia and a female cook (unfortunately, we do not know the name), as well as the maid Salima. They left as if from friends. I would like the management of the hotel to encourage them.
We wish "Gloria" prosperity, well-being and an endless stream of satisfied guests!
With respect and gratitude, the Gusev family
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September 22, 2024
We lived in September 2024 in a wooden building, then I moved to a concrete VIP building for three days.
1. A wooden case is a very bad idea because of the audibility. The air conditioning units are installed so that there is a roar in the room (behind a wooden wall). We, two girls on the third (last) floor, were very unlucky with our neighbors, a group of elderly people. They got up at 5, went to the sea at 5:30, slamming doors 100 times and yelling at us on the stairs "ARE YOU COMING? ", "DID YOU TAKE EVERYTHING?". When I asked what kind of behavior this was, they told me, "Well, we can't sleep until 11 like you." At the same time, at 7 something, they already returned and woke us up a second time, although we were both wearing earplugs. This is HELL, not a vacation.
Breakfast from 8 to 10 - buffet (cheesecakes, pancakes, fritters, toppings, omelette, eggs, vinaigrette, tomatoes, cucumbers, sausages. Yes, there are shoals, then there are no appliances, then there is no food, but if you wait, then everything was brought again. Only the pita bread was covered in mold (
2. Concrete VIP building.
I had to live like a queen in the VIP building for three days when my friend left a little earlier, and it was TERRIBLE ((
The rooms are very cool, BUT there are problems with the sewerage and my toilet stank so much that I was sick. At my request to sort it out, they explained to me that the problem is global, it will be solved thoroughly at the end of September. They promised to fix everything - as a result, the woman cleaned the drain and sprinkled it with industrial flavor. After a couple of hours, the stench returned, it could be heard at the entrance to the room. I left the lights on and the ventilation accordingly, but it didn't change anything. Three days of disgust. Why didn't you move out? I didn't want to worry myself, I paid 15k for three nights and answered the questions - "is it better?", "no", then silence and no offers awaited me.
The audibility in the VIP building is also very good, there is no noise insulation. TV, hugging and swearing can be heard perfectly, but less than in a wooden one. The air conditioner is not audible.
There are no refrigerators in the rooms. Those that are common are an abomination, overgrown with mud and ice.
The behavior of the staff is also very unpleasant. As in Russia, Asian immigrants do menial work here. A couple was very infuriating - a girl in a hijab, a headscarf and an Asian man in black, they were constantly making out and lying barefoot on shared sofas in the hallway. The rest of the local staff gathers at the kitchen, smoking, swearing, listening to music and making noise. It 's annoying . At the same time, there are many flaws in the hotel, the carpet is not attached in places, the wallpaper is peeled off, the shower is loose, the grout and tiles are dirty, etc. At the same time, people complain about shoals walking among themselves, and the staff hangs out all day long. In general, Gloria is a good place, but check about the SEWER and think about audibility. This assessment is due to a stinky point in my vacation that I was not warned about when paying.
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August 2, 2024
A great guest house. The staff is attentive and helpful. Rooms with amenities. There is a laundry room for a fee. Breakfasts are included, lunches and dinners to choose from at reasonable prices.
The sea is a 10-minute walk away, the beach is pebbly and the whole feature of the beach is relict pines where you can hide from the sun.
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October 1, 2024
We had a vacation with my husband in July of the 24th year. This delight. Everything is cool. The staff is friendly. The reception is too. The owner of the hotel makes such delicious kebabs. I recommend it to everyone. And the fact that they do not write gativ, probably have not seen other hotels. Next year we will come with my son and daughter-in-law and take my friend with us. The Red Army
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August 16, 2024
We had a rest last year, the hotel just opened, there were a lot of flaws and there was a strong flood, we made a discount on this, plus all the disadvantages were pulled out by the delicious cuisine.We rested this year on the improvement and condition of the rooms, almost nothing has changed,there are no chairs in the rooms,there are no refrigerators, the quality of the kitchen has changed very much for the worse, waiting for an order for more than an hour, breakfast is generally a separate story, boiling water in the cooler ends 20 minutes after the start of breakfast, there are no spoons and mugswhat will be for breakfast is not at all clear because the dishes are taken out as they are ready and everyone sits and hypnotizes the waiter when he takes something out. The waiters have no idea about the order of dishes, etc.As they say, God loves the Trinity, but definitely not in this case. We definitely won't go there a third time. The management would like to wish good luck and delve into the process if they are not aware of what is happening, the idea is good, but in principle, as usual, it turns into an ordinary belch.lovo. According to the principle , they go and it 's okay .
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September 10, 2024
3-bed superior room in a new brick building
1) The description of the superior room indicates a balcony – keep in mind that this is just a door and you immediately run into the railing. As such, you will not have a balcony space where you can sit – this probably only applies to 3-person _superior_. Other rooms had full balconies;
2) There is no chair in the superior room;
3) In our superior room, almost 50% of the time there are terrible smells in the whole room.
- the smell from the bathroom is most likely from the shower drain, but we still haven't figured it out.
- the smell of dampness, which is very similar to the pungent smell of urine, from the air conditioner.
I repeat, 50% of the time these smells are there. Both at night and during the day.
+ here we add terrible sound insulation of the walls – the neighbor made a move and you hear it at night as in your room. And about the other sounds – you understand yourself.
4) Dogs without a leash and muzzle:
- there is a dog living on the territory that barks at night, protecting its territory. Once she ran threateningly after our child, but we managed to pick him up. After a couple of days, you realize that you need a dog – it does not allow a herd of cows to enter the territory, which walk near the hotel in the early morning.
- there are 2 more dogs between Gloria and Amshin Hotel – one of them is a healthy shepherd. Because of her, we were afraid to let the child go to the playground of the Amshin hotel. Although others let go. But I think it's a dangerous predator. And if it cost others 100 times, then one tragedy will be enough for me to regret it.
5) The fact that loud music is playing in the restaurant – this has already been written about and we read in the reviews before the trip. According to the rules of the hotel, you can make noise until 23:00. But there were 2 nights with us when the restaurant's visitors stayed too long and the staff admitted that loud music was playing after 23:00. The staff also likes to listen to music loudly.
6) In general, the staff is a separate topic. It seems that almost all (except John Ivanovich and 2 guys from the canteen) male employees feel like the owners of the hotel.
One Asian man can walk under your balcony at 06:00 and spit loudly.
Others calmly smoke and swear at home in the common area with guests – this is where they play backgammon near the tables for eating at the entrance to the restaurant. Imagine you and your children are sitting, having lunch, and 8 meters away a couple of guys / men-employees are smoking, laughing and swearing obscenities. It's nice to have an appetite, so to speak.
Don't get me wrong, we don't mind if the staff smokes and plays backgammon. But we are guests, clients. We came to relax, have fun, relax. We pay a lot of money for this – and by the way, the cost of rooms is quite high. I pay for comfort, not to hear the neighing and swearing of workers, to inhale cigarette smoke.
Let the employees have a recreation area separate from the guests. It's not difficult to provide.
There are no badges – at least give them to the waiters.
7) And here we come to the restaurant – it's terrible.
- Breakfast – someone, I saw, made a video of this disaster. It's just that atas – a crowd of adults – respected hotel guests – stands at the entrance to the restaurant, because either the food or the dishes are out.
The breakfast period is stated from 08:00 to 10:00. To make it to breakfast before you've eaten everything, you instinctively arrive at 08:00. But! It happens that this careless staff does not have time, and the food appears only at 08:30.
Can you imagine that? You've come on vacation and you're wasting time waiting for food or a clean plate.
And don't forget – only 2 sausages and 2 cheesecakes per person! And if I came after 09:00, then I won't lie, I didn't come, but I think there won't be any food.
- Lunch and dinner, which are not included in the room rate. We tried to have lunch at this restaurant. Dishes can be over–salted, over-peppered, meat undercooked - and no one has ever said "sorry" when we made a claim. In response, the look is bold or indifferent.
We recommend lunch and dinner at the Sunflower restaurant - it is very close, 3 minutes towards the bus stop and the Kopeyka store.
8) there is no refrigerator and kettle in the room – this is not one of the disadvantages – because it is indicated in the description of the rooms, you know about it in advance. But still, I would like to have refrigerators in the rooms for that kind of money.
9) payment for accommodation at the reception by card is not possible. This is understandable, they save on acquiring. But when you are offered to transfer 50 or 150 thousand rubles to the hotel director's savings bank card upon check–in, and the bank takes a percentage of 1000 rubles from you, it is sensitively unpleasant. And, of course, there will be no receipt for payment either.
I repeat about the staff – I have a negative attitude towards almost all males, except John Ivanovich and a couple of well-mannered guys from the restaurant, whose gaze showed that they were really ashamed of the restaurant's joints. The girls are all good, they work like bees. Polite.
Of the advantages + : distance to the sea, renovation in a new building, cleanliness on site and in the room, good and clean bed linen.
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November 14, 2024
I really enjoyed my stay at the hotel.Cleanliness, order, cozy and comfortable room. Polite, friendly staff.The restaurant is open at reasonable prices.
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August 16, 2024
We had a rest last year, the hotel just opened, there were a lot of flaws and there was a strong flood, we made a discount on this, plus all the disadvantages were pulled out by the delicious cuisine.We rested this year on the improvement and condition of the rooms, almost nothing has changed,there are no chairs in the rooms,there are no refrigerators, the quality of the kitchen has changed very much for the worse, waiting for an order for more than an hour, breakfast is generally a separate story, boiling water in the cooler ends 20 minutes after the start of breakfast, there are no spoons and mugswhat will be for breakfast is not at all clear because the dishes are taken out as they are ready and everyone sits and hypnotizes the waiter when he takes something out. The waiters have no idea about the order of dishes, etc.As they say, God loves the Trinity, but definitely not in this case. We definitely won't go there a third time. The management would like to wish good luck and delve into the process if they are not aware of what is happening, the idea is good, but in principle, as usual, it turns into an ordinary belch.lovo. According to the principle , they go and it 's okay .
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July 25, 2024
We rested in Gloria in July 2024, everything is just gorgeous, the service is like at home, it's like you just come from home to visit your family, meet a transfer, check into a room, treat like the closest and dearest people,5 minutes walk to the sea, breakfasts, lunches, dinners, if you wish you can ask to fry kebabs, the kitchen does not refuse anything, if there is a small child, they will always warm and cook. Gloria is our love forever, next year we will definitely return only there🥰
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July 18, 2024
This is a great hotel. Clean, well maintained with reasonable prices. Cleaning every other day, everything in the cafe is very tasty and fresh. The sea is just around the corner, and not just the sea, but with a relict grove.
I will be happy to come here again.
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September 24, 2023
Convenient location, 10 minutes to the sea, there is a cafe on site, they say it's delicious, but we ate elsewhere. Large rooms, freshly renovated in a brick building, high-quality bed linen and towels. Good air conditioning. They speak worse in a wooden building. There are three refrigerators in common, but very dirty, perhaps the guests themselves do not clean up after themselves. A large area, there is a place to sit. The rooms above the laundry have very low water pressure at all times. There is nowhere to dry towels, swimsuits at all.
These are all small things, this is a good hotel for Abkhazia. Only if the staff themselves did not arrange parties almost every evening until one o'clock in the morning, or even later. Although the rules say that from 23:00 to 08:00 is the time of silence. Then remove this point from the rules if you do not follow it yourself.
The sea in Ldzaa is gorgeous!
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October 8, 2023
We liked everything. We lived in a new building. Clean, spacious rooms with a balcony. Delicious breakfasts with a sufficient choice of dishes. We had lunch and dinner at the restaurant several times, everything was very decent. Many thanks to the hosts for the invitation to a festive dinner in honor of Victory Day. We learned a lot of interesting things about the country, about the people and customs of Abkhazia. We advise everyone and we will definitely come back ourselves
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June 6, 2024
I had a rest at the Gloria Hotel, in 2023 in a new brick building 🏫
The start of the check-in was laid with friendly service at the reception, the room met all expectations in the photo and in reality!
There is a delicious and affordable cafe on the territory of the hotel, especially homemade wine and chacha! I took it with me to my homeland for cozy evenings🍷
The sea and the pine beach also did not leave anyone indifferent, 3 minutes of a calm step and on the spot🌊
I am glad to return to Gloria again, and to the clear Pitsund Sea 👍🏼
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July 18, 2023
Many thanks to the staff of the GLORIA hotel from our whole family. We had a rest from June 28 to July 8 in the new building of the hotel. The hotel has exceeded all our expectations!!!
The rooms are spacious, clean, regular cleaning, new plumbing, snow-white bed linen and towels. We were very comfortable!
Special thanks to the hotel's kitchen! She is above all praise! It's diverse! Delicious! And at reasonable prices! Thanks to the chefs and waiters. Very pleasant service. Administrators John and Elena are very professional, friendly, solve any problems and questions that arise!
We will definitely come back!!!
We highly recommend this hotel!!!
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5
July 14, 2024
We were in Gloria from 29.06 to 07.07. There will be no positive feedback.
The first and main thing I want to note is the mosquitoes and ants in the room. To my remark that the territory and rooms need to be processed, I received information from the receptionist's girl that I had arrived in the village, which they say I expected.
And I was expecting service, but I got a raptor that didn't help at all.
The room's furnishings are very modest. Instead of a closet, there are open shelves, a double bed of 140 cm, small consoles instead of bedside tables. There is no chair, no chest of drawers, no refrigerator, no kettle. The bathroom has a toilet, a sink, a cracked mirror in a plastic frame. The shower deserves a separate song: there is practically no pressure in the evening, plus a very old mixer and it will not work humanly to wash from the sea, or wait right until late when the pressure appears... Rough
There is absolutely no sound insulation between the rooms, you can hear everything, even that the neighbor turned on the air conditioner. At the same time, the window of the room opens onto a shared balcony and you can hear everyone who passes by your window.
We had breakfast included in the price. At first, the waiters (green and not at all polite boys) took orders for breakfast, and brought everything mixed up. Then they organized a buffet. Of course, it was necessary to come to the beginning, otherwise later there would be nothing left except boiled eggs and sweet milk porridge (even clean glasses for drinks).
Only the male receptionist knows about the standards of hospitality at this hotel.
A few words about Ldzaa: there are a lot of people, in the evening there is nothing to do except a very modest promenade, sewage is apparently dumped into the sea, vacationers are sick with intestines, especially children((
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June 14, 2024
Cozy, clean, quiet. Delicious, thanks to the cook for having breakfast at home! We were from June 2 to June 8. There weren't many guests. Special thanks for the laundry! We want to come back to you!!!
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June 17, 2023
Gloria is our love! The location is the most beautiful, the hotel is cozy, the staff is very sincere. Karina, Tamaz, Fatima are great people. Since 2018, we have been vacationing only here. The reviews are different about the hotel, but everyone chooses for himself what he is going to this country for. Of course, there is no Turkey here. The territory is well maintained, the rooms are clean, the necessary minimum is available (air conditioning, shower, toilet, TV, bed). I do not understand the negative reviews about the fullness of the rooms. People, are you going for the sea or to look at crystal chandeliers? And the sea, the beach and the pine grove are a gorgeous gift from nature! The air, the cleanest sea, friendly locals, cows, horses, dogs - this is just the color) you will definitely get a break from the hustle and bustle of the city. I do not advise fans of show-offs, go over the hill. And lovers of nature, the azure sea, dolphins and pure human relations are always welcome here. We're coming here again this year. We are waiting for you)
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September 7, 2023
We had a rest in Gloria. Nice hotel, friendly staff. It's not far from the sea.The sea is clear, not like in Dzhubga. In general, Abkhazia is a relaxing holiday. Specifically for the Gloria Hotel, the guys are trying their best. Everything is clean and tidy. The cafe is good, inexpensive wine. I recommend Kiev-style cutlets. The pizza of the membrane was also liked.Morse fire!!! Special thanks to John for the good reception and Timur for advising Gloria. In general, all the staff is responsive. It is clear that people are trying, the prices there are inexpensive. The cafe is like a restaurant, I compare the canteens of Dzhubgi and Gloria. Well, Gloria is a thrill. If the Abkhazians are well treated, then they will treat you well. Greetings from Bashkiria.
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10
May 22, 2024
I was there last year , I really liked everything!!!!
The service and staff are very helpful and hospitable!
I'll tell all my friends about you!
Thank you for the best hotel!
We will definitely come next year
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July 31, 2024
We booked a suite, friends lived in the next room and a regular room, as a result, the rooms are identical. The room is spacious. At times there was a strong smell of sewage. There is a separate quest with breakfast. It was possible to wait a very long time for the waiter, then wait a long time for the order... many positions ended very quickly. Dinner at 21.00-22.00 did not work out ... nothing happened anymore ... wine and beer were offered. (Also for an amateur) We went to a nearby hotel, there's a restaurant, and we didn't stay hungry there. To the sea, 10 minutes at a calm pace. In general, I will not advise my friends.
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June 29, 2024
I didn't like the hotel, the service was a C, I would even put a two. It is necessary to talk all the time, to remind about wet cleaning. It seemed strange to me. Lunch and dinner are waiting for a very long time, immediately if you want to eat after the excursions you will not succeed. The food is not varied. The room for 4 people is small. Waiters are always busy doing the wrong thing, always smoking, on their phones. They also have a habit of being late for work, one waiter barely makes it, you look at the other running sleepy. There are a lot of children, but they hang out on the playground, in the pool of another hotel. The sea is not far away, but there are no attractions either. The hotel is located in a small village of sorts, where cows walk, there are mosquitoes and flies, you will also need to go through a minefield. Abkhazia itself is very beautiful, if you relax, then not in this hotel and not in this place.
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7
October 29, 2024
A modern hotel and restaurant. Delicious, good service. The rooms are excellent, the sea is nearby.
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August 13, 2024
I can't say anything about the hotel, we lived in another place. I'll write about the cafe. The main word that describes this institution is indifference. We had to wait for the waiter for 15 minutes, unable to stand it, we took the menu ourselves and called the waiter. The waiter does not have knowledge of the menu (time and availability of the dish, composition). The tables are cleaned very slowly, no one is in a hurry. We had to put the dirty dishes on the next table ourselves. During the meal, I had to be reminded several times about the composition of the order. Waiting time is another problem of this place. Light vegetable salads and drinks were waiting for 20 minutes. During the course of taking out the dishes, due to the too long wait, the waiter offered to replace the dish, we agreed. The hot dishes were waiting for 40 minutes. The taste and appearance are very different from the original recipes, in this situation it is a minus. The bill was brought and there is a deception. Stuffed peppers, which according to the menu should be two in a serving, and brought one, were counted as a full portion (although the waiter said after our remark that they would be half the price). The replacement dish was counted as the original dish. No one is absolutely interested in your presence.
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1
August 15, 2023
I was in Abkhazia for the first time and for a very long time I chose a place of rest and a hotel. I do not regret my choice! It was good for us to live in Gloria from 30.07. to 08.08.23. Spacious room (superior double room, in a brick building) with a balcony. The building is new and will also be complemented with interior details, but already now, it is quite comfortable to stay in the hotel. 2 towels per person are provided upon check-in. The bathroom is new, there is liquid hand soap, paper. There are wonderful people working in Gloria. We are very grateful to Timur, John, and Elena. Any issue was not ignored and was resolved very quickly. The kitchen in the hotel is above all praise, as previously written in the reviews. For us, this was an essential criterion when choosing a hotel. Thanks to the staff of the Gloria restaurant, especially the waiter Ilya and the girl behind the bar - Boehme! During early trips to the tour and to the airport, they did not refuse a hot breakfast, just not before 7 a.m. If you check out earlier, juice and cookies are offered. Special thanks to the woman cook, I do not know, unfortunately, her name. You are wonderful!
The sea is nearby, with a nice clean beach. We took a taxi to the beaches of Captain Black and the Fish Factory, there is sand there)) The center of Pitsunda is 10 minutes away by taxi, it is tedious on foot.
In general, I recommend the Gloria hotel and if we return to Abkhazia, then only here!
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7
October 22, 2023
We had a rest in July 2023. The location of the hotel to the sea is a big plus 10 minutes. Near a pine grove and the sea is clean!!! And the rest is a complete disappointment. We arrived at the hotel by 14.00 tired, but we were not checked in at the proper time, explaining that we allowed the previous visitors to stay for 1 hour, since they are with a child. Kindness is a good thing, but the question is:why at the expense of others, but when the eviction was hurried at 12.00, first the maid, then the administrator saying:that people have already arrived", it turns out that not all people.... The room is clean made of wood, but only beds are made of furniture, some small stools, or bedside tables, a wardrobe without doors, one hanger for three people. There is no table, no chairs, no refrigerator, there is only a TV, sleeping. In the bathroom, the wooden door closes with great effort, you really need to try🙄 There's a hole in the bathroom by the toilet, you can see the street, I had to cover it with a rag so that the creeping bastard wouldn't crawl in. The necessary accessories are available in the shower. The staff of the girl maids are polite, but I do not know what position: a woman at the computer, this is of course trash. Having seen something on the monitor, apparently the negative review was "loudly expressed in obscenities at the visitor x", maybe the hotel owner did not explain to her that this is not the way to behave, and not only adults but also children are resting.... There is also no ironing board, but there is a large one common table (maids also iron on it, you need to understand how much linen they have), But there is a whole list of penalties for visitors fines for everything:the loss of a towel, and other things, the breakdown of furniture (I wonder what) 🤔there's basically nothing to break, because we didn't punch a hole in the wall.. For 5000.00, of course, it is not worth taking.
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7
July 25, 2023
We had a vacation in Gloria this summer in early July! To say that we liked it is not to say anything! MANY THANKS to all the staff of the hotel! Everything was great! The rooms are cozy and clean, cleaning every 3 days! Excellent administrators, they will solve any issue: taxis, transfers, excursions, and just everyday problems! The kitchen is a separate conversation!!! We were not fed so tasty anywhere! Fresh, delicious, the portions are very large! The territory is small, but it is enough. In terms of a swimming pool, but there is a small hotel nearby with a swimming pool and a playground, our children played and swam there without any problems!You can also tell a lot about the beach! It is located nearby, walking for 5 minutes, well, maybe a little longer. Past the kiosks we go out into a pine grove, which turns into the seashore. If you want, lie in the shade, if you want, go out into the sun! All people are friendly and polite! Wi-fi is available if needed. Fruits, sea, sun! Just a thrill!
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5
August 13, 2024
I do not recommend eating in this cafe. We waited about 15 minutes for the menu to be given to us, then another 20 minutes for our order to be accepted, and then not completely, since the waiter forgot part of the order. Then we waited more than an hour for our order, although every 10 minutes we were told that everything was almost ready. Instead of beef stroganoff, they brought goulash, and punched it like beef stroganoff (it's more expensive). They asked for cold beer right away, as a result they carried it for 30 minutes and brought a warm one. The food is basically 3.5/5, but the service is 0/5, so it's better to choose another place
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July 1, 2023
We were in Gloria in June 2023. It's a three-hour drive from the airport to the hotel, it's exhausting. Thank you for the fact that Mercedes minibuses are comfortable, which brightened up the long journey. Of course, there is no territory near the hotel, there is a construction site everywhere.
Now about the hotel: Gloria has two types of buildings - wooden and brick. We lived in a wooden one, on the second floor. The audibility is excellent. At night, in addition to her husband, a neighbor snored nearby.
The rooms are nice, clean, there is a TV, air conditioning. There are refrigerators on the ground floor, no kettles, no table, no chairs, no dishes. In general, it is not advisable to eat in the room. The bathroom is not bad either. However, one disadvantage is that they are cleaned in three days. But during the cleaning they change the bed and towels.
The sea is nearby, pebbles, there is a sandy beach 1.5 km away from us, but we did not reach it, we were not bad here either.
The staff is friendly and friendly. There is a restaurant, the prices are acceptable.
Special thanks to John. We were lucky. Check-in is at 14:00, and we arrived at 10. The hotel is packed to capacity, but he found an opportunity to temporarily move into a vacant room while ours was being vacated. Big bow to him for that🙏
But in general, we enjoyed the rest. Let's go back to Gloria again, but now only to the brick building 👍
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9
September 12, 2023
Hello, I'll start with the pros. We stayed in a brick building . At the reception I was met by very pleasant and friendly men, unfortunately at the reception I do not remember my name, the second brazier Temur, the hotel room is gorgeous, large room, comfortable bed, good balcony. Everything is fresh in the room.
Now about the cons.
The restaurant is barely breathing, it is clear that there is a shortage of staff and savings on the restaurant. Dear participants, why buy expensive dispensers and leave them empty. It makes sense to do such a cool renovation in a restaurant if you forgot to fill it with soul (staff).
One poor waiter is running around in a sweat and physically cannot keep track of all the orders in the hall. There is no administrator in the hall. All through the stump deck. I'm sure there's something going on in the kitchen, too. Dear owners, understand that the kitchen is the soul of the whole hotel. You really don't need much investment to bring it to mind. Find the manager . Which will make adequate production and catering of the entire hotel. Because of this situation, I had to go to a nearby hotel and restaurant to eat. And this is a minus of your profit. Everything was served barely warm for breakfast. The breakfast system is not clear to me at all. Somehow you have to sit and calculate how much you ordered, and if a family of 3 or more people, you need to turn on the calculator. Only the omelette and pancakes were delicious . The rest is simply not comparable to the kind of hall in which all this was served. You have a huge potential, I believe that you will succeed. In the meantime, 3 stars
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10
2
June 26, 2023
A big family thanks to you fell in love with Abkhazia. We've just left, but we already want to come back here again.
Timur, John, Serega, Ilya, Andrey, Bema - thank you for your hospitality, responsiveness, cordiality, patience, friendliness!
By the way, the most delicious cuisine is here, we didn't even think about going anywhere else.
Seryozha- we have already said - you are a god in the kitchen.
We will definitely come again!
With love, Lily of the Valley and Dinara 🥰
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4
January 11, 2024
We had a rest in Gloria in the period 15.07-22.07.23. Accommodation was in a new building. We arrived ahead of check-in time, but the room was consolidated and the administrators Elena and John immediately checked us in. Thank them for that) The room was on the third floor, the room is spacious, everything is new, air conditioning. We liked it. The view is beautiful on the mountains. To be honest, there were not enough chairs and a little refrigerator. To be honest, I didn't notice that they were cleaning, but it didn't bother us. We've only been here a week, and I do a lot of cleaning at home once a week. The hotel staff is wonderful, sincere! We booked a tour at the hotel. So on the day of the tour, the child fell ill, and although we said this 40 minutes before they were supposed to come for us, John called and the tour was postponed without any commission. Nutrition: everything is very tasty. Upon arrival, we ate next to each other in a Sunflower, since the electricity was turned off in Gloria and lunch was not ready, and then several more times we had lunch / dinner in other cafes. We liked Gloria the most. Delicious and varied. Although my husband ate only khinkali, he liked them so much here!) We really liked it here, we will definitely return in the summer of 2024!
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7
2
August 26, 2023
The price in August 2023 is 7000,00 per day for a 3-bed room, the hotel territory is not well maintained, there is a construction site around, the room is clean and new, large, linen is clean, the bed is comfortable, there are 1 2-bedroom and 1 single bed in the room, no chairs, no mini fridge, a decanter and 2 glasses, repair the bathroom is beautiful, but the water drains badly, you wash and constantly monitor so as not to flood the room, the closet has no doors, there is no tulle, so that no one sees you from the yard, you need to keep the curtains closed, not far from the beach, min 10. Breakfast was included in the price, a la carte selection, up to 300 rubles per person, waiters serve very slowly, the tables are dirty, they are in no hurry to clean up. The overall impression of the hotel is that we will not go any more.
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8
4
September 13, 2024
One of the two normal cafes in the museum.
We went through all sorts of canteens for a long time, it's a pity that we got to him.
Breakfast is especially good.
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3
August 25, 2023
We had a rest this August, we really liked everything. The rooms in the new building are large and cozy, but there is not enough refrigerator and a full-length mirror, we hope they will appear next year, as we are going to come again. The guys, the waiters and the kitchen are great, the prices are not high. For 2000 , you can overeat four people . One disadvantage is that it is very hot in the cafe itself and you have to hunt for outdoor tables. If the cafe had ceiling fans, the situation would be completely different. In general, I recommend it to everyone…
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5
June 20, 2022
We had a rest in June 2022 in the village.Ldzaa, we stayed at the Gloria for a week.
I really liked the attitude of all the staff, especially I want to mention Susanna, Fatima, Nastya, Camilla and Tamaz. The guys are trying very hard, the territory is clean, there is still little greenery, as it is a fairly young place, but everything is done with a soul. Very tasty food, I liked absolutely everything!
In the room: air conditioning, satellite TV, shower (there were no interruptions with water), the light was sometimes turned off in the rain, but this is not a minus of the guest house. Wi-Fi in the room is not always stable, it flies on the territory itself.
I really liked the evening Mafia game, when all the guests and staff are playing, it's a whole performance😁👍🏼🍷
The only negative for us is the hard mattresses with springs and the room is damp on the 1st floor. Again, humidity in Abkhazia has not been canceled, but there is no such dampness on the second floor.
It's close to the sea, I didn't notice how much, it felt like 10 minutes.
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2
1
July 6, 2023
We had a great rest in Ldzaa, in Gloria hotels, we liked literally everything from the staff to the excellent cuisine. Thanks to John, Timur, waiters Ilya and Andrey, cook Sergey for delicious and high-quality food, we will definitely come back to you
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2
1
August 3, 2023
I really liked the cafe outwardly, clean and atypical for Ldzaa, good interior, I'm sure it's delicious, but loud music is constantly playing, like in a bar, they didn't dare to sit down at the table with a child, and in general it's uncomfortable to eat when it hits your ears like that
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6
1
July 12, 2024
We had a family vacation at the hotel, we liked everything, convenient location for the sea, walking with children in 4 minutes 👍🏼
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