During the year of my life in Armenia, I ordered delivery 4 times with the help of this company. 3 deliveries out of 5 went absolutely without problems, I would put 5+ for them (one from Germany, one from China).
The company is working well. I won't say that it's great, but the goods arrive in one piece. Once there was a problem with opening a locker. The parcel arrived on time, but it was not possible to open the locker on the first attempt. I had to contact support and wait a day until they sorted out the problems. It was a technical problem no longer a logistical one. The last delivery made me nervous. I had to leave Armenia and ordered a parcel with a reserve one month before leaving Armenia. The package was coming from Russia. At first they called me and said they would bring it in 5 days by air delivery. After that, in my personal account, I saw that the parcel was on the upper Lars, which confused me. I called support. I was told that it turns out my goods cannot be flown. Then, according to the terms, the parcel still managed to arrive on time. After that, they called me and said that they could not identify my parcel and asked me to send a description of it. Then after a while I called to find out the status. Were they able to identify my parcel, to which I was told that it was not in the cargo and it would arrive by the next departure, which would be 2 weeks later from the already late departure. It was indicated in the office that the parcel would arrive on the 10th, on the day when I would already fly. Then the girl manager said that the delivery would be free for me and offered to wait for the arrival of the departure, because it happens that parcels arrive ahead of time, and if the parcel does not have time to arrive before my departure, then globbing will send me my parcel to where I will be when I fly. As a result, the parcel managed to arrive a few days ahead of schedule and I was able to pick it up myself. Despite all the mistakes, the Globbing company has a good and responsible approach to working with clients. Therefore, I can recommend them, they will not leave you alone with the problem.
These guys just stole our Apple Watch. My wife ordered them for me as a New Year's gift on Amazon, the courier brought the parcel, we open it - there is no clock. They respond to claims in support with unsubscriptions and excuses.
Do not use Globbing in any case!
There were no such problems with onex - yes, the parcel may take longer than promised, but nothing was ever lost. Even the macbook reached through them normally.
Я очень разочарован в курьерской компании Глобинг. Они сделали непростительную ошибку, отправив мой заказ с помощью самолета, вместо того, чтобы доставить его судном, как было договорено. Их безответственность и нежелание слушать клиента просто поражают.
Не только они не учли наши просьбы о недопустимости отправки заказа самолетом, но и заставили нас заплатить за это невероятные 54000 драм вместо обычных 16000 драм за доставку. Это неприемлемо и абсолютно несправедливо.
При попытке обратиться к ним с жалобой, они отвергли наши претензии и не приняли на себя никакой ответственности за свои ошибки. Они просто не заботятся о клиентах и считают их просто источником дохода.
Я рекомендую всем избегать курьерской компании Глобинг. Их непрофессионализм и нечестность достигли предела. Я больше никогда не воспользуюсь их услугами и советую вам делать то же самое.