It's hell if you drive a car. It took 10 hours to pass the checkpoint. I've never seen a worse checkpoint. Indifference and indifference on the part of the border and customs service. There are no toilets, and where they are, the stench is such that it is impossible to stand next to them. For some reason, there are no queues at other checkpoints in neighboring countries and the crossing procedure takes 10 minutes, while the staff are friendly, responsive and polite.
It's okay! One disadvantage is that, at the customs inspection of the Uzbek side, only one inspection scanner works. Because of this, a huge amount of luggage accumulates in one tape, which forms a huge queue and clashes between people.
To be honest, two stars is too much. But it's all about comparison. We visited Uzbekistan via Karakalpakstan. There is a lot of one star there. It was probably lucky here that there were practically no cars on 03.10.2023. But the naked eye can see the indifference towards people on the part of customs and border control officers. Artificial queues at registration, delays during inspection, imposing and careless attitude towards people. It should be a shame for such an attitude.