we brought a deliberately defective product (PC fan). The price is low (not low at all, for a defective product, especially for a deliberately defective one, but for a new one - low), they said that the box was just damaged, in fact the box was not damaged, but opened, i.e. it is a returnable defective product that was returned, after which it was sold to me.
the only thing to clarify is that the goods are registered, they were transported somewhere from the Russian Federation through their supplier, so it is likely that their supplier deceived them, they deceived me. But the fact is, the store itself may be decent, but their suppliers are definitely not. So it's still the end customer's problem.
taking into account the delivery, I will not even try to take it under warranty, I will repair it myself, in the future I will still change the bearing to a ball bearing, so for the price of delivery you can take a couple of good ones and do it yourself.
I do not recommend it, I made an order on 8.01.2025
Everything is OK, they called on the 9th, confirmed the order, said it would arrive on the 11th, well, okay, we'll wait, no one writes or calls on the evening of the 11th. I call and they tell me that they will answer my order only on Monday, so why did I wait so many days? In the end, I'll go buy somewhere else! Photo to prove the order.
The order was placed in advance on Monday, (it was necessary as a gift by Saturday), they promised to bring it on Thursday-Friday. In fact, they call on Friday and say that the delivery will not be earlier than Monday! I had to urgently order elsewhere and more expensive!! Very framed, I won't order anything else from them!
A good store, a very large selection. Everything can be bought by bank transfer - this is just important for our organization and most importantly, everything is in one place, at normal prices.