It's a great store. The choice, the assortment, it's even interesting to watch there. A large selection of goods for tourists, cycling, etc. Polite sellers, everything is very cool.
We rented bicycles here. I liked everything very much. Polite staff, good bicycles (with an aluminum frame!), gave out a lock (true, one for two bicycles, but everything was normal). I liked everything. It's a great place!
A great store in terms of choosing high-quality equipment for all kinds of sports!
The staff is also well versed in matters and provides excellent advice.
But there is one thing!
The new manager came up with rules according to which, in order to change the goods purchased under the promotion, you need to bring all the goods from the receipt ...
I bought 6 items but missed the size of the sneakers a little.
I came to replace, not to return, namely to replace and I was not allowed, only with all the things in the receipt ....
But I arrived two hours before closing time, the next day I flew on a business trip.
There was no way to go for things.
They also refused my offers to pay extra and buy more expensive sneakers.
I think the new manager just decided to train his employees in my case.
Well, I just got into this mess.
In my opinion, Dmitry is just a new person in the Republic and simply does not understand the specifics of the work ...
It is necessary to drive such people away until all regular customers are dispersed.
An excellent selection of bicycles, spare parts and additional equipment in different price categories. They specialize in Giant and Uvex brands. The staff is friendly, helpful with advice, unobtrusive, make a pleasant discount. They meet halfway on delivery issues, including unusual conditions
The rental of a ski carriage in this store is just sad. In the morning, you stand in line for an hour, you freeze on the street, because 2 employees give out equipment and do not have time in any way, and the corridor in the room is very narrow and small, which is why the queue simply does not fit there. While people were waiting in line, after 50 minutes of waiting, they were informed that the ski boots had run out and there was nothing to give out. They also ran out of pants, and riding without a normal membrane is still BDSM. The jackets are short, heavy, and uncomfortable. They constantly climb up on their backs and have to be lowered. The senior employee for the issuance of equipment is also a special pleasure - he has very little communication. Upon returning, the same thing happens - you stand and freeze on the street, because the small corridor is also clogged and the staff again do not have time. Boards, crepes and bots are good, for which 2 *. But everything else is a quiet horror. Other rides are much better, faster and more organized - both at Mounterra and at Ski Park.
The store could not pick up ski equipment according to its size and color requirements, but there is a rental point right there. It has a very wide selection of equipment at reasonable prices.
I went there to buy Solomon sneakers, the right size was not available, I was waiting for help from managers, but apparently managers are not paid for clients, they are not eager to help. They turned around and left .
A good store, great guys, explained everything, showed it. There is a bicycle rental service, it is quickly arranged, it is not expensive, the bicycles are good, serviceable.
Friendly staff and a wonderful range of rental equipment! In winter, we flew from Russia to go snowboarding, we searched for a lot of shops, but we stopped at Gergert Sport! 10/10