My wife and I chose an airline for a vacation in Georgia. We chose between Azimuth and Georgian Airlines. The latter were more expensive by 5,000 rubles, but we wanted to fly comfortably and reliably, so we studied the reviews. The statistics of delays of both companies showed that Georgian Airlines had better indicators, they were chosen. They regretted it.
The flight from Moscow on 06.11.24 was delayed for 45 minutes, but that's half the trouble. The return flight on 12.11.24 was delayed for more than 2 hours. At the same time, a delay of 1 hour was written on the scoreboard. Considering that the flight is 23:30, the delay of 2.5 hours is very significant. After an hour of delay, we were launched into the plane and kept there for almost 1.5 hours, without explaining why we were standing when we flew, what happened. We have repeatedly asked to turn on at least the air conditioner so that the children can breathe normally. They didn't turn it on. They didn't explain it. We were sitting in a stuffy place, many people felt bad. Then it turned out that another plane from Italy was waiting, on which there were several passengers who were supposed to fly with us. Allegedly, their plane broke down and was late due to the fact that they were provided with another plane late. We learned from other passengers, the airline did not explain anything, and did not even apologize. There was no water in the toilet 20 minutes after takeoff to wash your hands. They gave me a dry rubber sandwich to eat, which made me feel sick (nothing is better than this). The flight attendants were nervous and defiant. In general, try not to use the services of this airline. If you have something to choose, choose something else. In any case, it will be better than theirs.
I recently flew Milan-Tbilisi, the flight was excellent. The suitcases were not opened)))) I paid an expensive 90€ for the extra second baggage. Check-in was quick, the plane was without delays, I flew perfectly, I bought food and a small wine for 35 €, the seats are comfortable-the distance between them is also normal, the flight attendants were friendly, they talked to me in Russian, I liked everything -good luck to you. Next flight is coming soon, although azimuth is cheaper - I'll choose "Georgian"
On 05/11/2025, a 90-year-old grandmother flew on a connecting flight from Moscow to Milan. From the bottom of my heart, I would like to thank the airline for organizing escorts at all airports along the route. Of course, it cost a separate surcharge, but everything was organized at the highest level (escort before boarding in Moscow, meeting and transfer escort in Tbilisi, assistance during passport control, assistance with hand luggage, meeting and escort upon arrival in Milan). All the staff (check-in staff, flight attendants, cashiers, escorts) were very attentive and polite, and grandma also had separate seats on the plane with plenty of legroom and no traveling companions.
As for the flight itself and the luggage, the flights were completed without delays and delays, the luggage is in place.
Thank you very much!!!