My wife and I chose an airline for a vacation in Georgia. We chose between Azimuth and Georgian Airlines. The latter were more expensive by 5,000 rubles, but we wanted to fly comfortably and reliably, so we studied the reviews. The statistics of delays of both companies showed that Georgian Airlines had better indicators, they were chosen. They regretted it.
The flight from Moscow on 06.11.24 was delayed for 45 minutes, but that's half the trouble. The return flight on 12.11.24 was delayed for more than 2 hours. At the same time, a delay of 1 hour was written on the scoreboard. Considering that the flight is 23:30, the delay of 2.5 hours is very significant. After an hour of delay, we were launched into the plane and kept there for almost 1.5 hours, without explaining why we were standing when we flew, what happened. We have repeatedly asked to turn on at least the air conditioner so that the children can breathe normally. They didn't turn it on. They didn't explain it. We were sitting in a stuffy place, many people felt bad. Then it turned out that another plane from Italy was waiting, on which there were several passengers who were supposed to fly with us. Allegedly, their plane broke down and was late due to the fact that they were provided with another plane late. We learned from other passengers, the airline did not explain anything, and did not even apologize. There was no water in the toilet 20 minutes after takeoff to wash your hands. They gave me a dry rubber sandwich to eat, which made me feel sick (nothing is better than this). The flight attendants were nervous and defiant. In general, try not to use the services of this airline. If you have something to choose, choose something else. In any case, it will be better than theirs.
I recently flew Milan-Tbilisi, the flight was excellent. The suitcases were not opened)))) I paid an expensive 90€ for the extra second baggage. Check-in was quick, the plane was without delays, I flew perfectly, I bought food and a small wine for 35 €, the seats are comfortable-the distance between them is also normal, the flight attendants were friendly, they talked to me in Russian, I liked everything -good luck to you. Next flight is coming soon, although azimuth is cheaper - I'll choose "Georgian"
The kindest words and wishes to all the management and staff of the airline!!!
It's not the first time we've flown. Everything is at the level of👍 Ticket prices, friendliness, check-in and baggage collection. Takeoffs and landings are very soft, you can feel the real professionalism of the pilots!
The luggage arrives safely.
Prosperity to the company, good passengers on board, in all directions!!!