A great store. The widest range of stoves, cooking surfaces, ovens, hoods for every taste, color and budget! Sellers professionally advise and help you choose what you need! And there are always spare parts for everything that is being produced now and has been produced for the last 10 years (unpopular spare parts are better to pre-order by phone, of course)!
The staff is very much lacking in friendliness and responsiveness, as well as compliance with the working day regime. They can afford to close the store before the official end of its work. Keep this in mind! Price tags are not always updated. You count on the amount as on the counter, but at the checkout you were "delighted" with another amount in a big way.
The store is great. A large assortment, very polite staff, I would like to say a special thank you to Natalia, she helped me choose the stove that I wanted.
Everything is fine, I liked the service, the sellers are friendly good people, and they will prompt and advise, good sales to them and, accordingly, salaries!
Of the 3 plates that are used in our family, two caused headaches due to poor-quality components used by the factory.
On the Hephaestus 5102-03 stove, the ignition unit failed a year later. Replaced it. 2 years ago, the far burner (medium) stopped holding the flame. It turned out that the cap nut at the valve on the gas supply tap was not tightened. I made it through - everything worked.
On PGE 6102-03 0001, the temperature controller control light has stopped going out. The oven did not turn off. Considering that there are no service centers in Crimea, and in our small town (Sudak) there are no specialists with the necessary qualifications, then everything in the electrical circuits has to be sorted out by yourself. The first thing that came to mind was the failure of the thermostat. Replaced - the defect has not disappeared. I tried to find an electrical circuit - the factory does not supply them to its service centers and is not on the Internet. It looks like it's not a stove, but a space rocket.
I barely got through to Brest. We must pay tribute to the specialist - he immediately suggested where to look - it was punched on the body or the upper heating element or round on the fast heating fan.
In general, when we bought these plates in the family, I stood by the mountain for the fact that the Belarusian quality is not worse than the Soviet one. But they did not think that the plates would have to be serviced and repaired.
I'm a little disappointed, and the apricot pies that burned in the oven are a pity. And I can wish the plant to strengthen the input control of its components and declassify its installation and schematic diagrams. Not everywhere where your products are sold, there are specialized service centers.
A household gas meter was urgently needed. I called and they said that there was. By the time I got there, they had already sorted it out (the deficit, as it turned out). However, the girls helped, they called other potential places of sale themselves, and asked to postpone. As a result, I didn't buy anything from them, but I came out satisfied
A good store from the factory. The lowest prices, a large selection of finished products from the factory, as well as the necessary spare parts. I recommend.
The whole selection of Hephaestus products. Pre-order. Order for worn parts, 90% in stock. If not, the order will be delivered to the store within 2-3 days at most. Qualified staff will help you choose the products. The size and color scheme will appeal to anyone.
Hello, I had a chance to buy a stove on 03/14/12 (the period when money melts before our eyes, if you know what I mean). The store has a load accordingly, but instead of rejoicing at the revenue, you can hear from the sales consultants what a fucked-up people, a psychotic atmosphere, in general, sales consultants (people of pre-retirement age, in no case do I want to offend them) they are just tired and it's time for them to retire... Consultation on 3 out of five (although what can you expect from the stove?) maybe it should be like that) this is my opinion.... Such a giant does not have its own delivery, they offer comers... They chose the stove (they insisted that they would be sold out very quickly), postponed, came to pick it up the next day as agreed, their computer does not work, when asked how soon they will do it, it is not known that it is the same computer), turned around and left, they remembered about us the next evening, we refused, we said we would come another time ... Passing by a couple of days later on 03/23/22 we went in, the stove is in place, the situation is also))When I said that pickup, they asked for a sedan or station wagon (I have a sedan) with such an expression they said "well, try it", that they say I'm wasting their time))) Loading is naturally without problems, the loader-packer is the only one who did not cause negative emotions that day. I hope that their workload will drop and they will become kinder)) The cost of the plates is slightly lower than, for example, the 21st century and the 5th element, as for their trademark.
Good staff. We promptly found a spare part for the stove. They offered a cheaper and simpler option than they wanted. There were many options to choose from. The product is of high quality.
We have pleasant memories about this store. The sellers are generally great. We bought an oven (electric) and a gas hob for 5 rooms from them. Everything was very quickly arranged, shown and told. They were very polite and friendly in their conversation and actions. There is a parking lot near the store where you can always park your car.
Sellers are well-versed in the product. It seems that all girls, and better than some boys, understand hardware.
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Ludmila
Level 12 Local Expert
July 20, 2022
Great choice, good advice. But there is no interest-free installment plan. For such a large enterprise, this would not be a big problem, but it would support people. Therefore, a minus star.
We have known the store for a very long time. The quality of the plates has improved significantly recently. I advise managers to work faster, and the prices are quite high.