I'm just amazed from this store. The working hours are Mon-Fri 10:00-17:45. I arrived at 14.27, it turns out that the store is not working today. Why then hang up the work schedule.????
The last time I came here.
There was a nasty aftertaste, as if I got into the dashing 90s.
It was necessary to replace the burner in the electric stove, it did not work. We contacted the master, he named the price of 90 rubles, wonderful. We agreed that in the evening he would write on what day and time he would be able to arrive. In the evening, silence, I write myself, I remind you of the agreement. Nothing. In the morning I write again, after a couple of hours I call - silence.
After some time, a message arrives in Viber that there are problems with the master, my order will be redirected to another organization.
After some time, a new "specialist" called me, with whom I managed to agree on the date and time of his arrival. As a result, for replacing the switch (not the burner!) he tore off 135 rubles and said that if the price is not satisfied, you need to go where you are satisfied.
As a cherry on the cake: a couple of days later it turned out that the burner, although it was heated (the "master" turned on after replacing the switch for a couple of seconds), but it was impossible to boil even water on it, it was barely warm.
They did not call and ask to fix the marriage, nerves are more expensive.
I strongly DO NOT RECOMMEND IT. Take care of your nerves and money.
I came three times, at different times. Only once did I manage to catch anyone. According to the schedule, they work from 10:00, but no one shows up before 10:30. I arrived once in the afternoon, everything is closed, and the goods (apparently they were brought and unloaded) are standing on the street, in front of a closed door. And no one is around.
Not only was the store closed, they were waiting at the door, the seller was trying to sell another product, the seller's attitude to the buyer was terrible.
A great store. There is everything you need. A wide range of spare parts and accessories for the equipment. The staff is very polite and knowledgeable.
On the plus side: the manager wrote almost immediately.
Of the minuses: the manager said to pick up the order before 17.00, although it is written on the store that they work until 18.30, after taking time off from work, I arrived at 16.45 and the store was already closed, no one answered the contact phone, although I called more than once, the manager wrote that I called again on the contact phone and he disappeared after 16.54.
If you need something urgent in a short time, it is better to clarify whether the sellers will go about their business 2 hours before the official end of the working day.
An oven and a panel would help to choose such a technique . It was delivered under the order within 3 days. We made a discount . Delivered on time . We are very satisfied .
Not a big store. There are a couple of tabletop plates, and several ordinary plates are presented. Cauldrons, special cauldron blades, and beautiful dishes are available for sale. The components for the plates are also sold, it is possible to order the necessary items in the store
A small shop, it is convenient to have spare parts for Hephaestus equipment. I ask for the necessary spare parts to order, I get the answer "why" buy a new stove or oven, but I came to a store where, besides the market, you can buy small things, accessories.
Prompt and high-quality service. Everything is clear and concise. This is a rare case when they work ahead of the client's wishes. You've only just thought about it, and it's already done. I was pleasantly surprised. In addition, there was a very necessary detail available to me, which was nowhere to be found.
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Show business's response
ewgenz
Level 12 Local Expert
January 25, 2024
There is a technique and you can choose. There are no top brands, but why overpay!