A huge selection. There are hoods, built-in ovens and dishwashers. Electric and gas stoves, stationary and desktop, cooktops and accessories. There are parking lots near the store and across the street.
I was very surprised by the work schedule. In my opinion, customers go to stores of this kind after work or on weekends. It closes early and does not work at all on Sunday.
A Belarusian brand of kitchen appliances with a full range of products and responsive consultants. The functionality is like that of Bosch, but the cost is 3 times less.
Entering the store, you realize that you are already hated for something, neither "hello nor goodbye." The views from under the forehead, with great difficulty, come to you for consultation. They give it sluggishly, dejectedly, just to get rid of it. They didn't send it, and thanks for that. After the purchase, they promise to call to arrange delivery. They call late in the evening, you say when it is more convenient, to which they are angrily indignant, saying we will bring you, and you will take time off from work for an hour (I work 60 km.from Minsk) I have 1 day off a week, it is logical that I want to know when they will arrive. I'll call you myself in a few days. They reply angrily, "Well, what... What do you want.. Don't make a fuss..." A little more and they would have talked to me like a kid in a doorway. Maybe it's Me who's so "lucky".But I would like the management to turn its attention to employees who hate their work. Thank you.
There is parking for customers, the staff is competent, polite and not intrusive, which is rare. The only thing is that not all product lines can be viewed live, which is a minus for the Hephaestus brand store. I recommend contacting anyone who needs their products.
The outer glass in the door of the gas stove broke. But not available! And they promise to bring it within a month, and not from China - from Brest to Minsk!
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Т
Тамара
Level 8 Local Expert
July 19, 2021
A good selection of equipment and components. Consultants are in no hurry to keep you company and tell you about the nuances of the models
Ignorance of the assortment (accessories, zap. parts)... KTZ, or, as they say now, change managers, otherwise you come to!!! To the guy: are there any jets for liquefied gas.... And you see in front of you ...... The front glass on the stove is such and I realized that it was not necessary to go to them (((
I was choosing a gas stove.
The showroom is good, many models are presented.
The consultant consulted for 5 minutes, and then also helped to load the purchase into the car.
Nothing remarkable, except that they categorically will not accept back substandard goods and trade margins are noticeably higher than in other stores.
But it is always free, customers do not crowd at the counter
Faced with blatant rudeness when delivering the stove. The driver demanded that I drag the stove myself, saying that it does not pass through the door. After measuring the opening, it turned out that it passes freely.I was very sorry that I got involved with such services. The service in the store is quite correct and informative.