Minsk, Cimirazieva Street, 114помещение 1
Geely Center
Directions
Kamiennaja Gorka
4.1 km
Iljanskaja
270 m
Features
Credit card payment
Parking
Wi-Fi
Test drive
Trade-in
Authorized service
Anti-corrosion treatment
Registration, inspection
Preliminary registration
Brand:chinese cars, Geely
Petfriendly:allowed with all animals
Auto insurance type:Kasko/Osago
Repair sevices:a/c recharging and repair, exhaust system repair, repair of brake system, plastic bumper repairs, auto repair, engine repairs, full car sevice, oil changes, car respraying, installation of parking sensors, running gear repair, starter motor repairs, computer car diagnostics, car electrician repair, steering racks repairs, nozzle cleaning, fuel injector cleaning, car alarm, gearbox repair, generator repairs, polish, repair injectors, repair of drive shafts, repair of fuel system, automotive electronics repair
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285 reviews
July 29, 2023
Отличный автосалон. Большой выбор автомобилей, имеются авто на складе. Высокий уровень обслуживания. Приветливый и квалифицированный персонал. Весь спектр услуг. Консультация по машинам, помощь в выборе комплектации, подбор способа покупки (кредит, лизинг, наличные), специалисты по кредитам и лизингу есть тут же. Есть программа трейд-ин (цены приёма старого авто, как и везде ниже середины рынка). Есть зона отдыха и ожидания с комфортным диванами.
December 23, 2023
I come here for maintenance. The staff is attentive and courteous, mostly.
Of the cons: in winter there are problems with snow removal in the parking lot from Kamayskaya Street, there are always a lot of cars and it is very crowded.
Unfortunately, the work of the service department specialists is configured in such a way that it is possible to pick up documents and cars after maintenance only from the specialist who conducted the reception. Therefore, we have to wait until the employee who received the car is released, despite the fact that 2-3 other specialists are free at this time.
See original · Русский
1
April 23
I will tell you a wonderful story about the dealer at Timiryazev MotorAvtograd Geely Minsk. I thought not to write, but it boiled over terribly.
We sit down comfortably, who is interested, brew seagulls and join the wonderful world of service at this dealer.
In general, it happened to take the Emgrand SS-11 car for an oil change, they took it there for the reason that it would need to replace the bumper on it for an insured event, respectively, they decided to combine the useful with the pleasant, since it suited, at the same time it was decided to change the oil. In parallel to all this, I ask the master about why something can crunch when turning the steering wheel on the Coolray and reversing?
The master examined visually, listened and said that this is most likely a problem in the brakes, but a lift is needed to understand exactly what the problem may be.
Ok, we need a lift, then we'll sign up for diagnostics in a couple of days, the work on Emgrand will just end, I'll immediately pick up two cars from there.
A beautiful day is coming and I want to go pick up the emgrand and give it to the coolies for diagnosis
They signed me up for 15:30 p.m. time. I arrived at 14:30 and asked if it was already free, if they could take the car.
The manager replied that yes, we can accept the car, called the master, we went to the car to hear the crunch again, everything is confirmed. The keys are given and told to wait 1.5 hours. No question, I thought, let's have a coffee and check out the new Okavango for now.
But, 2 hours pass, and the car is still standing on the street. I think well, it's probably a hitch. Another half hour has passed and the car has just stopped at the service. The total time is 17:00 — "interesting" I thought, but maybe it's because I arrived earlier? We are waiting for more.
At 17:30, the manager comes up and says: "the problem is that the problem is in the pads, they are attached to the discs, now we will blow them off and go on." Although I am not a racer, I do not press my sneaker to the floor when braking. I ask the answer, how could this happen at 12 thousand miles and after 3t.km after the causal relationship? — there was no response.
I decide in parallel to ask a question about beating the steering wheel with the brake, whether it is related to this or not, they answer "yes, this is possible, do you want to check the discs for beating?".
I replied, "Yes, it would be possible."
The wizard's answer is: "this procedure is paid, you need to check the disk and diagnose one axis."
I did not hesitate to refuse in this case, said blow clean and I went, they detained me for a long time already.
The time is 19:00 — the car is not ready.
I ask, when will the car be ready?
The manager's response: wait another 30-40 minutes.
And then the time comes at 19:40. They call me and give me an order for work with the item "brake mechanism development" and ask me to go pay 40-something white rubles to the cashier for fixing the problem.
The question is "why is it paid? After all, there was a problem, and it had to be fixed, isn't this a warranty case?"
IT TURNED OUT that the case was not guaranteed, the dealer does not service the brake system and does not even look in that direction, and nothing is described in the service room in this regard from the words of the master.
To the questions:
1. Why wasn't they warned that the procedure is paid?
2. In principle, I could have done all this myself in my garage, why did I come to you?
And 3. What could have happened if I hadn't come with this question?
In response, I received: "if we had climbed in ourselves, we would have removed the warranty, and if we had not fixed this problem, the caliper would have jammed, but this is also not a warranty case, and you would not have been able to refuse to fix the problem after diagnosis, since it would not be safe for your life"
And the cherry on the cake there was a question "maybe we should refuel the car for you?"
Shta?!)
To the question "why did I wait so long for the car?"
The master's answer: "we didn't know that a lift would be needed and it was busy," given that I was talking about the lift.
Well, okay, after my multiple questions and bickering, they wanted to cancel the order, allegedly I choked, but I basically went and paid for it and left an excellent entry in the complaint book regarding the operation of the service.
After the service, the car was covered in shit all over the cabin, the thresholds and plastic door cards were all covered in sand and dirt.
The question to the master is "why are you doing everything so sloppily?" the answer is as usual simple and with a smile "I'll bring some kind of cloth and wipe it, will it suit?".
A couple of days later, a dealer representative contacted me and referred to paragraph 2.9 of the service book, indicating that all this was the environmental impact on my brakes, and also, if I had been a little developed in the automotive field, I would have known that none of the brands, as it turned out, do not service the brake system. After arguments and arguments, he just hung up the phone and did not answer anything anymore)
I still plan to get a written answer from them, because it was never received, an oral answer did not suit
me. P.S. by the way, the emgrand was taken away for 2 hours, because the documents were successfully lost somewhere, they offered to pick up the car without payment, or pick it up any other day. As a result, two hours later, the documents were miraculously found, although there were no old parts (candles, filters) in the cabin, but everything was documented changed)))
I do not advise you to contact Timiryazev Jili Center MotorAvtograd.
Good luck to all and smooth roads!
See original · Русский
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