I rarely write reviews, but not the interest from the salon manager, discouraged all desire from buying. After studying the offer on the market, the choice fell on belgee. Reviews on the Internet and video reviews raised doubts, but going to the salon I hoped that they would tell me and help me make a choice.
Arriving at the salon, they were sent to the manager who was free (a girl named L...). She provided minimal information and then simply answering direct questions that she had to ask herself and then without any interest, as if pulling. I didn't find out anything except that there is nothing in the house and I need to wait for a car for several months (at the moment I wanted to ask to be redirected to another manager, at that moment another one came to the workplace). As a result: there are even more doubts and not understanding why these employees are there (although on the left another manager communicated with other customers much more willingly and interested). The sediment is complete, I'll go to Borovaya and try there.
A few days ago, my husband and I visited this salon in search of a car and were very pleasantly surprised not only by the modern interior design, but also by the pleasant atmosphere and high professionalism of the staff. Our sales manager was Vladislav, who organized a Geely Monjaro test drive for us. From the moment we met, he told us about the car with great enthusiasm, knew the answers to all our questions and during the trip, with his help, we really really saw all the advantages of this car. His casual knowledge and easy communication gave us not only information about the car, but also confidence in
its purchase. Vladislav is a young but very experienced manager with great enthusiasm and knowledge of the business. We highly recommend it for future customers. Thank you very much.
We bought Geely Okavango here on the opening day of sales. Manager Artur Stankevich is just wonderful, thank you very much.
Now to the negative. When passing the first one, on 09/19/24 they also signed up for a car wash. I have never seen such a disgusting service before… The car was covered in streaks and streaks, moreover, in white lint! When the manager and the cleaner were invited, they began to assure us that it was normal that they had such rags and nothing could be done about it. No apologies, no refunds, nothing… The cost of washing is at the same level as everywhere else, and the quality is just terrible, I will never agree to wash my car here again. The robot at the gas station copes with this task better! I hope the representatives of Geely Atlant-M will read my review and take some measures. It is a pity that such trifles leave their mark on the overall impression of the salon.
I add a photo of a "washed" car 🤦♀️
Many thanks for the high-quality car service. For 1.5 years, I have been applying exclusively for Independence 202. Separately, I would like to mention the leading specialist of the Smolnik service department, Artyom, and the specialist of the service department, Igor Kamenyuk. Thank you so much for the excellent work
Good evening!!! I have traveled to many dealers of various car brands!!! Yes, but there were price-quality moments! I decided to watch Gili. I drove up to Mayakovsky 2, the sales manager was not an informed person at all (in a dirty shirt), he even said that it was not possible to take a test drive today because of some kind of event (Sunday 19.05)-okay. On Monday, we rode tugela and atlas, we liked atlas for the softness of the suspension, another manager is already better!!! Colleagues suggested - call Atlant-M! I called, and I got to Andrey Gavrilenko! Who, with knowledge of his business, suggested, accompanied the purchase and gave out the car, that's the level, thanks to him!!! I conclude that Atlan-M is on top!!!
Good afternoon, we do not often write reviews, but we are very satisfied with the service provided by Lyudmila Belova's consultant. The person is in a certain place. We would like to express our gratitude for the high-quality service, answers to your questions and a non-intrusive presence during the entire transaction.Competent, informative and friendly attitude towards customers. Thank you for your attitude and understanding, success in the future and grateful customers.
There was a need to purchase a car.
After traveling and looking at the options, I made my choice at the Gili brand and the Atlant M car dealership.
The quality of service and the experience of employees distinguishes this representative from competitors.
I was very pleased with the purchase.
I would also like to mention the specialist Vladislav Baranov, the employee is the guru of his business.
If you advise a dealer for the sale of Gili in Minsk, then probably only this center.
I think that Atlant-M is the best in car dealership services. A huge modern convenient complex, competent polite staff, a good choice of cars, well-established service, convenient work schedule of the center. We turned to Atlant-M for the purchase of a new car and did not regret it! The order was completed as soon as possible. Special thanks to the manager Ruslan Cheberuk for his professionalism and charisma!!!
I was here on 03.10.2024 with a problem, namely the pinky automatic transmission Jili Emgrand!
I arrived ahead of time - I was accepted without problems, everything was honestly told, they took the car, gave it back an hour later - now I'm happy) Everything is polite, a comfortable waiting area, it's a pity I didn't find where the free coffee is like everyone else's))) maybe not )
Now I will be serviced only here, before that I was at another dealer (where I bought a car) and there it came to complaints! And in this dealership there are only positive emotions)
Atlant-M - you are my love ❤
Good afternoon. For the first time I bought a new car - Jilly M-grand, under the current promotion until 11/30/2024. Ruslan Cheberuk is a manager who got to work with me. I would like to turn to the management of the car dealership, etc. - if you had all the managers who have tactful behavior, knowledge of their business, who are able to win over the buyer, then the number of sales would increase. A very pleasant impression of Ruslan's salon, car and service. Thank you.
With pleasure, if I get rich, I would buy only in your salon on Independence Majaro)
A good car center. I thank sales manager Lyudmila Belova for her competence and attention. She told me in great detail about the car. It is comfortable to interact, there is a sense of interest.
09/17/2024 I bought a car here. Before that, I was in two other salons, but everywhere the managers were not interested in me and somehow did not want to help me, they looked at me as "not a person", to put it mildly. When I came here to the salon, I was immediately consulted, helped, prompted and promptly helped with all the paperwork and
all the questions by manager Anton Solovey, a true professional in his field, for which I thank him very much! It is thanks to such people that the decision is made where and which car is better to buy.
The access area is well equipped, it is quite comfortable inside, there is a waiting area separated from the common room. The staff is also all in place.
We bought a car at this car center. We were very satisfied with the service. Special thanks and thanks to sales manager Oleg! You are such a smart girl, it was very nice to work and communicate with you, you are really a professional in your field!
I want to express my great gratitude to Dmitry Gerchinsky! We were very lucky to have a manager!!! Dima is a professional in his field, very attentive, highly qualified. He helped and supported me from the very first days. All our wishes were taken into account, complete comfort in interaction, mutual understanding without unnecessary questions. A positive, competent specialist. Thank you very much to him! We wish you success in your work!!!!
Personal manager Oleg Chuiko, thank you! Adequacy, solution of all issues, both ordinary and not quite standard; maximum comfort in communication, work, organization of processes. Everything is clear and fast. Very yes!
Disgusting!!!
And at the end of July I signed up but the queue for the Belgee car, and after almost 4 months I still did not receive the car, for all the waiting time I always had to call myself and squeeze out at least some information from the manager.With all this, they take the collateral payment regularly, but keeping the client informed is probably worth something more.
As a result, my patience ran out, I wrote an application for a refund of the collateral payment and went to another dealer, I regret that I did not do this earlier, I hoped for such a "giant" as AtlantM.
Poor customer-oriented service. I came to the scheduled maintenance with my wife's car. The master mumbled, did not greet me, looked down on me, as if I had been interrupted from some more important matter. It was not informed in advance that the bonus points can only be used by the wife, who is the owner. The points are accumulated and the meaning in them is 0. They will get out, but they will not be allowed to use them. At the same time, the price tag is horse.
I came to this center for the first time. I was surprised by the polite and sensitive attitude of the staff towards the client. I received extended answers to all questions, and the stated problems with the car were eliminated by the service specialists on the spot promptly. I recommend you to visit.
First time here. So far everything is fine! Clean and cozy. The staff is friendly. Nothing is annoying yet. In general, everything is in order! I recommend.
A great place, at first there were problems, but thanks to the competence of the beautiful Anastasia (head of the sales department), all questions were closed. The cars are good, the attitude is good, the prices are good too.
Spacious, bright, modern interior. Professional service. The service staff is clearly doing their job. Last time, even the hinges on the doors were oiled, which I did not immediately pay attention to, but I was pleasantly surprised later. Cars were put into operation precisely on time, without delays and delays.
It is not the first or the last time I use the services of this particular service, although there is a choice
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D
Dr Twins
Level 7 Local Expert
July 21
A spacious, modern car dealership with all amenities. A cool team, they told and showed everything in great detail. It is very convenient that insurance specialists and representatives of banks are on site. This allowed us to arrange everything before lunch. It was a very pleasant experience. I would note Z. separately :)
I came to order a car, and eventually left in it. And all thanks to the professionalism of Vladislav's manager. Thank you very much, the service, the attitude towards the client is top class!!!It's not for nothing that I chose your car center!Good luck in everything!
The salespeople did well. But the service is not very good. It is constantly necessary to check everything for the service, the work performed and the cost of these works. Especially the cost! They say one thing, they write other numbers in the act.
The price for delivery in a trade-in is lower than in other Gili salons. Plus, there was no Belgee X70 Flagship car in stock and I was told to wait, although there were cars in other salons (((
Manager Oleg is the best manager! Premium service, precise deadlines and comfortable cooperation. This is the best purchase! The car was precisely selected according to the stated criteria, the exact time, and most importantly at an affordable price! I have never seen such a level before!
Ohhhh. Even OOOOOH!!!!! Until you call several times in search of a sales consultant who will condescend to you. You're going to stand there like a cactus in the desert. Who is nostalgic for the "scoop" with arrogant sellers and their kind of "what are you all walking around here" - you are here. Maybe Belgee is a good car. But not so much that you defiantly ignore a potential buyer. Turned away and for a long time. I bought another car. I don't regret it.
The employees are not very polite, it seems that they are not very interested in selling cars - monopolists on the Belarusian market - there is no alternative - they will buy it anyway.
В этом центре подбирали машину в январе 2024. Нам понравилась сотрудница, зовут Мария. Очень радушно встретила, рассказала и показала, видно,что ее работа нравится ей. И хотя машину мы там не приобрели, но впечатление осталось положительное.
The service is not working well. The low qualification of the craftsmen in the workshop and the receptionists. In an hour and a half, they could not diagnose a faulty stabilizer bar. I had to apply again. Next, I arrived at the collapse / convergence, gave the car away. The time was 1.5-2 hours. After 2.20, I asked them how my car was, to which I received the answer that it was not even taken to work because the lift broke down. There are just no words. Complete disrespect to the client.
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Александр Минск
Level 10 Local Expert
April 25
A good car dealership is Gili Auto.
I can compare this salon with Borovaya. Philip is a very professional manager. Great respect and only positive words addressed to him - he is really a professional. He doesn't give you half a price extra.equipment, in comparison with Borovaya, will specifically advise what is desirable to buy additionally. Delicious coffee will be offered to you with a chocolate bar for free, you can charge your phone. The car was not waited for very long, 2 weeks.
Only positive emotions remained.
Choose where to go to Borovaya or Independence, I advise you to go to Independence.
Have a nice shopping and impressions of your new Jili car.
Вопреки, или Как купить машину в Атланте
Заказал geely coolray в мае, ждать около 3 месяцев, хорошо, ждём. Через два месяца из новостей узнаю, что coolray больше не продаётся, а будут belgee. Проходит ещё пару недель, от атланта тишина, сам пишу менеджеру - тишина, через пару дней ответ менеджера: да, будет. Belgee...
Понимаю, что вопрос больше к заводу, почему они не закрыли текущие договорные обязательства, а только потом стали делать под новой маркой, но если бы мне атлант позвонил и объяснил ситуацию, я бы понял, а так приходится самому все выяснять и вытягивать. После разговора с начальником отдела продаж менеджер стал более отзывчивым, но общее впечатление, что они вообще не заинтересованы в продаже. Когда машина все-таки пришла, её подготовили быстро, тут вопросов нет.
И вишенка на торте.
Отстояв все очереди в ГАИ для регистрации авто, буквально в метре от получения номеров... Звонок. "Здравствуйте, это атлант-м, Вы недавно приобрели у нас авто, хотим узнать, предлагал ли менеджер услугу по регистрации авто, чтоб сразу забрать с рег. номерами?"
Это было даже смешно :)
Автомобиль в итоге купил, доволен. Хоть это и не та машина, которую хотел и заказывал - поэтому две звезды.
A good dealer. I went to them specifically because I had a credit of trust for them, besides, the reviews for the work, as I see it, are the best of the competitors. I did not lose!
The car was delivered on time! Thanks to Manager Philip!) A few hours before shipment, I decided to buy winter tires - the issue was resolved. As I looked later - the price is much lower than the online, which pleased me. + An asistance card and mini gifts. Thanks! I will come to you for THAT-1!)
Выражаем огромную благодарность всей компании Джили на Независимости 202/2 и особенно менеджеру по продажам Ирине за её профессиональное, чуткое и четкое отношение к клиентам. С первых минут общения сложилось ощущение, что мы важны, как клиенты (и это независимо от интересующей нас модели). Хочу отметить комфортный центр, в котором мы смогли оформить кредит, страховку, кратчайшие сроки по подготовке доп опций и ту торжественную обстановку в которой нам передали автомобиль. Спасибо за эмоции, вы большие молодцы!
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H
HELDER
Level 5 Local Expert
October 21
I was here on 21.10, I was interested in ordering x50 and making a preliminary agreement, for which no manager even wanted to come up and consult with me - everyone just ran around the showroom and then with papers, then with bags, literally ignoring you as a client. He did not wait long and turned to leave. Conclusion: I went to Kamayskaya where I quickly got a consultation and signed a contract for a car
The customer orientation of this dealer is 10/10
We were there on May 9, everything was at the highest level. Attentive and qualified staff. Although not from Minsk, we will try to be served only on AtlantM
Вежливый персонал, рассказывают и показывают. В отличие от других- не навязывают излишних дополнительных услуг. Вся покупка прошла в легкой и непринужденной обстановке. Спасибо Филиппу за отличное обслуживание!
Отличный автосалон. Отдел продаж знает свое дело крепко. Рассказали про машинки всё как спрашивал. Много предложений от различных банков и страховых компаний. Особая благодарность персональному менеджеру Мезит Филиппу и представителю Беларусбанка Дмитрию - такой профессиональной работы я давно не видел. Итог заезда в автосалон - новый Эмгранд в максималке. Супруга в восторге. Спасибо за работу. Честный отзыв.
My assessment primarily concerns the trade-in department. It will be difficult to find a lower rating for your car in Minsk. I highly do not recommend it. Probably any reseller will offer more and without any mandatory paid diagnostics. And this is provided that I do not just take the money, but I give my own car to offset the purchase of another car. For evaluation, I offered a not quite popular and running car - Skoda Octavia 1.6
Позвонили в салон, нас проконсультировали по вопросам, договорились о встрече через два дня в 7 часов вечера, сказали просто подъезжать, записываться не надо.
Мы приехали из другого города, получилось, что приехали чуть раньше 7, администратор дала два купона на кофе и попросила подождать, сказали, что минут через 20 менеджер, с которым мы договаривались, освободится.
Мы без проблем, подождали минут 30, устали ждать, спустились узнать сколько ещё нужно ждать, администратора уже не было, менеджер говорил уже с другим клиентом (который пришел позже нас), мы ждали ещё минут 15, наконец он нас пригласил, мы сели к нему за стол, а он подходит к другому клиенту и начинает с ним разговаривать 🤦🏼♀️
Ну мы в шоке. Подождали минуты 3 и наше терпение лопнуло, просто ушли.
Зря потраченное время.
I ordered a car here, waited exactly three months. The attitude of the managers in the salon is no. You come in, they don't pay attention to you at all. Only after you call someone, then they will descend to talk to you. On inspection of the car, too, no one shows anything, look for yourself. Well, actually everything is clear, the queue is already scheduled for a year ahead, so they are not particularly interested in new customers. Because of this, the office loses its status.