What kind of service is this anyway???
A minibus, 6 passengers, came for us from the airport. The driver went about his business; we stopped at two pharmacies, after the border we made a detour to the village and handed over the parcel.
He didn't even ask us, but we paid the money for the transfer.
Back in general trash! We stood at the gate of the hotel for 50 minutes. The travel agent wrote to take a taxi and go by ourselves.
When he arrived, he did not even apologize, but to my question why was he not warned that he was late, a detailed answer followed ... "get behind the wheel yourself", "and when we are waiting for your planes", etc.
I want to clarify that a Russian tourist brought a lot of money to your country! And here's the attitude. We will not go any more and I will not advise anyone.
In order not to be unfounded, I am sending a photo of the minibus. Dates 12-21.09.24
I will never call your taxi again and I will not advise my friends. They called, the taxi driver asked to cancel the call, but he will meet them. When calling, they wrote that we would arrive by Swallow at 13.09. I ask for the exact price. It's strange somehow. he says, what didn't the dispatcher say)) No , he didn 't . ..the price was -370. . then the answer killed. I'll take you by the meter.. once again, specifically, what is the price.? You drive that you don't know from the railway station to Pitsunda, you wrote a specific address! It's like 1300 somewhere. but we'll go by the meter. Like, I work in a taxi. I ask, then why was the call asked to be lifted? A lot of drivers carry 1000 rubles, the price is clear. Why tell fairy tales? It's not pleasant! And if you came and were greeted like that in another country, how would you react? Do you guys really think that by doing this, people will call your taxi? come to rest? You can't treat tourists like that. Abkhazia is a super country, we constantly meet only good people..kind and humane.. . But after talking with the taxi driver, the mood was to go to Adler, Sochi to rest. Yandex taxi was clearly called there and the price is fixed..it suits you to call..No, you don't. You'll lose all your customers that way.
We had a rest in Abkhazia, used the transfer from Garaud express, was paid from the hotel to the airport.I am a disabled person of group 3, so it is important that they take us from place to place, and the driver took us to the border and that's it, then I had to walk and go with my luggage.To our questions, the driver replied that all questions were for the company. It's disrespectful to people, to put it bluntly.transfer on 3.10.2024 at 14h25m from the Joekwara hotel.A good rest was ruined by the Garuda Express.