Garuda Boutique Hotel
737 reviews
May 21, 2023
Perfectly located hotel, wonderful staff, good breakfast and would recommend to anyone who wishes to walk from hotel to touristic locations.
October 19
Thanks to the owner and staff of the Garuda hotel (Sukhum) for excellent service, delicious food, care and comfort!
Many thanks to Milana, Nicole and Lyudmila. The guys at the bar and the girls at the reception. The service is on top!
We will definitely come back.
The breakfasts and dinners are delicious, there is always something interesting, fruits, desserts and bombic jam! Which you can then buy, as well as chacha. Not many names are prepared, but everything is fresh, hot and homemade. Although sometimes it's like in a restaurant, it's exquisite.
The rooms are originally decorated. We lived in deluxe, Japan.
There are nuances: audibility in the rooms, a small pool (by the way, it was cleaned when we were there), there were not enough cosmetic bags: cotton swabs and discs. There are many other cosmetics, including a dental kit. The bathroom floor is very slippery, there would be some mats so as not to fall.
The staff are professionals! The girls at the reception solved all the issues, called a taxi. The girls in the restaurant even offered blankets (we ate on the terrace), they always ask how the rest is, they look after us.
Milana told us about other hotels in the Garuda chain, it became interesting, we want to go there too.
The hotel is well located. Nearby there is a market , an embankment, and shops.
We wish you prosperity and development!
See you!
Violetta and Alexey.
PS we were out of season, October, so we don't know what happens in the summer yet. Today, the hotel is one of the best for us, and we have been to many places :)
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October 15
Excellent and the best hotel in Abkhazia! A chic, expensive designer interior. Expensive tableware and interior items. I would like to mention a very comfortable anatomical mattress, blackout curtains, a well-thought-out hotel space and room decoration. The hotel staff is a special thanks! When you enter the hotel doors, you are greeted as if you are the only vacationer in the hotel (VIP guest) for them. Cordiality, hospitality, politeness and polish. Gloss in everything! The staff was amazing! The shine and purity are perfect! Separate applause for the cook, the restaurant staff and the kitchen. It's not just food. Every day there was a festive banquet of delicious dishes. Very tasty food made from high-quality natural products of proper preparation. The waiters of the restaurant are young girls and a guy, a bartender (they have created an oasis of comfort and bliss) perfectly perform their duties and unobtrusively take care of the guests (they will cover them with a blanket when it is cool in the evening on the veranda and never ask to leave the restaurant after its work is over). Many thanks to the owner of the hotel for creating such a designer themed hotel, creating an atmosphere of luxury, beauty, comfort and picked up such an excellent staff! I visit Abkhazia every year. Now only to my favorite boutique hotel in Sukhum. It's been like home for a week now, but still under the impression of delight with pleasant memories. Thank you!
P.S. Very convenient location - the center of Sukhum. 10 minutes walk to the Makhajirov embankment. Nearby there are shops, a market, bakeries and alcohol markets. The prices are much cheaper than in Pitsunda. It takes 10 minutes to get to any beach in Sukhum by taxi. By the way, I downloaded the Garuda taxi app and comfort cars always arrived.
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September 16
The most magnificent place. We spent 10 days here and were very satisfied. Polite staff, cozy room. The chefs deserve special praise.🥰 We had breakfast and dinner included, everything was cooked at the highest level (meat dishes, salads, kebabs, various rolls) on Wednesday evenings, live music played in the restaurant.😎 A separate advantage is the location of the hotel. Close to the sea and the beach, it is convenient to build routes to local attractions, establishments or banal to the market🙂
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5
July 31
It's just great for Abkhazia . Everything is brand new , comfortable mattresses , crisp white linen , comfortable pillows . The room has a mini bar with very reasonable prices. 10 minutes walk to the sea. A separate respect for dinner is not a huge variety , but everything is simply delicious from the presented - 2 types of kebabs , potatoes in the very heart . The staff is polite and friendly , everyone will tell you where and how to go , what to see . We'll be back later
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5
August 8
Among all the hotels, Garuda is the best. The polite staff will help and prompt, the food is always delicious and varied - everyone will find their own. Rooms are clean, cleaned every day, location in the city center:It takes 5-6 minutes by car to the embankment.
The tour from the hotel was great, thanks to Alaska.
As a minus, the poor sound insulation of the room, if you are lucky with the neighbors, it will not hurt in any way.
The pool is small, you should not count on it.
Thanks to Garuda for the rest.
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November 26
Great hotel! Friendly staff, wine, as a welcome upon check-in. All issues were resolved quickly and clearly. We left the bag there, they sent everything. Food is a separate topic! It is delicious at home and varied. The rooms were cleaned every day, clean, everything is in order, the bed is soft and snow-white, there are enough towels, tea and a kettle in the room. The hotel itself is stylish and beautiful. The center is about 15 minutes on foot, the market and car rental are all nearby. The sea and the beach are a bit far away, but in November we just enjoyed the beauty of Abkhazia!
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August 8
I'll go straight to the +/- of the hotel. We had a standard room on the 2nd floor.
Positive:
Room size
Comfortable mattress
An iron/ironing board is freely available
Parking availability
The laconic design of the room, beautiful interior.
Courtesy of the staff (Milan is the most responsive)
Minuses:
Dirty balcony, air conditioning leaked in our room, for 10 days, it was never repaired. After my request, a water bottle was placed.
An extra bed for a third person (in fact, it is an ordinary cot), how can an adult sleep on this do not understand?! This is a "sofa" for a 3-year-old child.
The cleaning is mediocre, stains on the tiles, cracks on the wall. Inconvenient in time, they came at 15:00 when many people are resting in the room.
The breakfasts are so-so, monotonous, the omelet is tasteless, a lot of cold dishes.
The reception staff are sleepy flies, asked to contact me about excursions, no one wrote or called me. They take a long time to respond to requests.
In general, the hotel itself is not bad, but these fat disadvantages spoil the whole impression.
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July 22
A "boutique hotel" with a swing to "expensive rich", in fact an ordinary hotel. there is only one name from the pool. the rooms are generally clean and tidy, but the mold in the bathroom on the hair dryer wire and sockets was very confused. nice and friendly staff, really hospitable. the bar is acceptable, but the buffet did not meet expectations, it is very difficult to find something really tasty
at first I was surprised by so many positive reviews, but when I saw on the counter tables "leave a review and get coffee for free" - everything fell into place)
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October 24
We had a vacation with my daughter in October, the hotel is really good, interesting design, I've heard a lot about it before, but I wanted to see it with my own eyes.It is a very stylish and interesting hotel for Abkhazia, it is clear that the project was implemented with all my heart and soul and is in great demand not only among tourists, but also among local residents (in 4 days we saw 3 weddings here). But from here there are small nuances - our room was already a little tired (cracks on the walls, etc.), but I hope it will be updated by the season.The staff is very responsive and attentive, friendly, always trying to help, the hotel has an atmosphere of peace and tranquility, as if you are visiting good friends.The food is very tasty, there is no huge variety, but several types of meat, vegetables,salads,2 types of soups, desserts, fruits, but everything is very tasty and homemade, everything is fresh. Cleaning is also present, they are cleaned daily, if you have a need, we didn't really need cleaning)
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October 24
A very, very good hotel..
Mega pleasant staff..
Extraordinarily delicious cuisine...
I would especially like to mention Nina, a cleaning employee..
It is difficult to find a more sincere, responsive and competent employee..
I would like to draw the attention of the hotel management.
Thank you..
Sincerely Oleg
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June 18
Good afternoon! We had a family vacation with two children aged 6 and 3. In short, I liked everything very much!!! Read more: Food-every day there is something new for breakfast and dinner, very tasty, it is impossible to stop eating) The service is excellent, the girls at the reception are very polite and friendly. Everything is fine with the cleaning, too. And in the restaurant and at the bar, too, cool wonderful people work, they find a common language with children with a bang! My son has been asking for 2 days when we will "go to my uncle" again (in my opinion, his name is Atakhan, but I can make a mistake, I hope he won't be offended). The hotel itself is very interestingly decorated, different floors in their own style. The bottom line is this - if there was a small children's room/children's corner - I would put 6 stars. and so far only five)) thank you very much for the rest, to all the hotel staff and the management, of course, too, for the staff selection!
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December 6
I stayed at the hotel for a few days. There is only a good impression of the rest. Spacious, clean, comfortable room. Courteous staff both at the reception and in the restaurant. And of course it is impossible not to mention the wonderful delicious and varied cuisine. All the dishes are very tasty and fresh. The breakfasts are great and for every taste. I often visit the republic and now I will stay only in this hotel, as the price and quality of services meet all the criteria of an excellent holiday.
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October 29
I would like to thank all the hotel staff for their hospitality and cordiality. It would not be tactful to mark someone. Everyone knows their job and everyone is trying. Upon arrival, they are greeted with a glass of homemade wine. Everything is polite and correct. We were at breakfast - they are very, very decent, everything is delicious and homemade. There is a choice. The hotel itself is conveniently located in relation to the main attractions. The embankment is within walking distance. The hotel is well maintained, clean. The room was deluxe. Spacious, with a small balcony. Cleaning is daily. In general, the impressions are positive, I recommend the hotel!!!
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September 7
My big thanks for a comfortable stay in this wonderful hotel to all the staff!
I chose the hotel mainly because of the food and did not regret it! The food in Abkhazia was not very good, everything was great here. Varied, delicious breakfasts and dinners. The saxophone plays on Wednesdays.
The receptionists at the counter, the bartenders, the maids are smart. The politeness and hospitality are at a good level. I recommend it!
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April 13
The hotel is excellent, fresh and beautifully renovated. The service is excellent, any issue will be resolved quickly. The buffet breakfast and dinner were excellent, we rested for a week, the chefs tried to surprise us with something every day. The topping table is a delight.🙏 All food is fresh, always in abundance no matter what time you come. In principle, with such a buffet, you can do without lunch) the staff is super friendly. We took a deluxe room, added a baby cot for free and there is still room for children to play. I recommend a super hotel. The perfect combination of price and quality.
The only thing I can put a minus for is the pool. Although he is small, the child counted on him very much, but he turned out to be cold. Power outages are constant throughout the city. 🤷♀️
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July 14
A cozy city hotel. Modern renovation, each floor is decorated in an individual style. Clean rooms, delicious breakfasts, kind, helpful staff. Daily cleaning and change of towels. Welcome glass of wine upon check-in. The rooms are equipped with disposable toothbrushes, shampoo and shower gel.
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November 10
Lovely hotel, delicious breakfasts, clean, cozy, friendly staff! The only drawback is a small pool and far from the sea, about 15 minutes! The center is also a 15-minute walk away. Near the Central market, opposite the store, a shop with vegetables and fruits.
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October 31
A great hotel, there are floors stylized as Egypt, China, India... Excellent breakfasts, friendly, inconspicuous staff, well-maintained rooms that have everything. There are coolers and a large elevator on the floors. We stayed there several times and never regretted it. Not very far from the coastline.
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September 8
We stayed at the hotel in early September 2024. We really liked it, the room was clean, the food was varied and tastier than in the restaurants of Sukhum. Oriental coffee is divine! The staff is all friendly and welcoming. Only positive emotions, thanks for the rest!
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November 27
The breakfast and dinner buffets are beyond praise. The service is at the highest level.The staff is very responsive, they respond to all questions immediately, they are always ready to prompt and help. The chefs are wonderful, the administration does not save on food. The rooms are not very tired, a separate song is the author's suites.
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November 7
A wonderful hotel! My daughters were in Abkhazia on autumn holidays: This is the most comfortable place of the three hotels where we stayed. The rooms are clean, the smell is fresh. Bathrobes, slippers, cosmetic kits, mini-bar - everything is there.
The cuisine and the Swedish line pleased me. Not a lot of things, but the dishes are delicious and varied.
The staff is responsive, and everything is sincere and from the heart. I recommend it to everyone, this is the best place where you want to return
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October 23
Great hotel for reasonable money, everything is great . good rooms, very good food, polite friendly staff, clean and cozy rooms. No disadvantages were found.among the disadvantages, cleaning in the room is not very high-quality.
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November 22
This is not the first time we have stayed at this hotel. This year, from November 19-29. Everything is at the highest level as always. All the staff are polite and friendly. This time we arrived at the hotel closer to midnight, the hotel staff immediately set the table for us and we ate tired from the road and went to rest with our whole friendly team in our rooms. This time we got a small room, but that's okay, most of all I was not satisfied that the room was next to the elevator. Contacting a hotel employee named Madina, the problem was solved and in the morning we were transferred to another room with a gorgeous view and away from the elevator. Many thanks to Madina for her understanding and professionalism in solving our issue with moving to another room. Many thanks to all the staff of the hotel for their warm attitude to all guests. The rooms are always clean, and the food in the restaurant is always a huge variety. I recommend this hotel
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January 30
A great place to relax. Good location, I'm staying at this hotel for the first time, I really liked everything, from the friendly staff, to the wonderfully delicious cuisine and beautiful places around. The rooms are cozy, clean, comfortable bed, there is a table for work, clean linen, white towels. My vacation fell on the date of my wife's birth, on her birthday, they came for breakfast, there was a wonderful surprise, turned on music, brought out a cake and champagne, congratulated with a beautiful Abkhazian toast and upset my wife))). We were impressed by the hotel, we will come back here again and recommend it to our friends. Thank you for your kindness, warmth and comfort.
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August 14
Excellent hotel in the center of Sukhum. We stayed for three days. On your birthday, the staff wishes you a happy birthday at breakfast, giving you a bottle of wine and a cake.
We lived on the 6th floor, there was a balcony overlooking the sea. We were settled ahead of time, thanks a lot for that. We had breakfast and dinner included, the dishes changed every day (the kitchen is delicious).
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July 2
Garuda Boutique Hotel is a 10-minute walk from the sea.
On the route, you can pass through the Sukhumi market - this is an amazing collocation of things, food, smells and the deepest nostalgia.
The hotel itself is amazing!
The modern interior is a rarity in Sukhum, everywhere it is 1994.
The staff showed high quality of service, helped me at every step I didn't understand. It's like in the best houses.
Meals breakfasts and dinners have a very large selection of dishes. It's mostly local cuisine. But everything is very tasty and at a high level, the homemade wines are amazing.
There is a summer veranda where it is a pleasure to have breakfast or dinner.
The rooms are spacious, clean, and the sound insulation is excellent. There are also pleasant balconies with flowers.
The hotel went perfectly! I will stop here again - of course YES!
I will recommend it to my friends - of course YES!
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November 17
Nice hotel, the room was on the 2nd floor, there is an elevator! The room is spacious, has everything you need, the toilet and shower are comfortable. The breakfast is excellent, there is a choice! The only thing on the summer veranda is smoking and when the door opens, the smell of cigarettes goes inside.
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April 13
We rested from 7.04-14.04.
We ordered a two-room room with breakfast and dinner. I really liked the buffet. The dishes are varied and you can always choose according to taste. The staff is polite, attentive and smiling. The room is clean, beautiful and spacious enough. The balcony is just huge. The room has everything you need. 10-15 minutes walk from the beach. For us, this is not a distance and we were happy to walk to the embankment.
We were lucky with the weather 50/50. There were sunny and cloudy days.
We walked all over Sukhum.
We recommend a trip to Mount Athos and the thermal springs.
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January 2
WE DEFINITELY RECOMMEND IT
I really liked the hotel. We rested with my wife and friends for 6 nights. The price and quality are super. Meals, breakfasts and dinners are included in the price. The food is varied, the hotel is stylish, each floor is designed in its own way. We lived on the fifth floor (Turkey). We had a deluxe room. Clean and spacious, the bathroom has a shower with a curtain. Cosmetic accessories are replenished but do not put cotton pads and sticks, take them with you* There is a tea station in the room with 4 tea bags and 2! Sugar. Geographically, it is far from the sea, but walking is useful, so I do not consider it a minus, but if someone chooses for a beach holiday, then this hotel is far away. A significant disadvantage is the lack of sound insulation.
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August 15
A wonderful hotel, we had breakfast and dinner included, everything was in abundance and the cuisine was very tasty. The staff is wonderful and very helpful.
Rooms with balconies and air conditioning, cleaning every day, do not find fault. A solid 5%!
And very tasty homemade wine)
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April 21
The most excellent impressions of the place. I will recommend all my friends to stay only there. We took the simplest room with breakfast. The rooms are clean, hygiene supplies were reported every time. There is a bathrobe and slippers, a hairdryer. The bed linen was changed several times in 7 nights. Daily cleaning service. There is a safe in the room. Each room has a balcony. There is a kettle, tea bags, sugar are replenished. Iron and water cooler on each floor. The staff is very attentive and helpful, this applies to maids, cooks, and waiters. And, of course, the admin girls, thank you for your attention, care and kind smiles))) Ilona and Madina, stay the same charming and positive. To the hotel for further prosperity and well-being. See you soon!!!))))
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May 27
An amazing place! I work in a hotel myself, I have an eye for many things. I liked everything. Clean (!), stylish rooms, interesting interior, comfortable beds, high-quality bed linen. The room is well equipped. Breakfast is above all praise. Generally, being in a hotel you feel some kind of peace and comfort. I want to come back more than once. Thank you for the opportunity to have a wonderful stay at your boutique hotel!
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January 10
One of the best hotels I've ever stayed in! The staff is polite and friendly. Convenient location - the embankment is just around the corner. Breakfast is a rich buffet. There are many local delicacies. The cost of dinner is 500rubles - also a buffet. A varied menu, not repeated from day to day: meat, vegetables, fruits, desserts. There is a choice for both losing weight and for children. There is a small heated swimming pool - we swam in January, it was comfortable. Stylish design, cleanliness, comfortable mattresses. A sleeping place was arranged for the child without additional payment. There was also a situation - the magnetic key to the room was lost - it was restored without penalty. Now this hotel is among the favorites. If in Sukhum, then only to you❤
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April 21
Excellent ratio of sky-high prices and good service. Good location almost in the city center, 10 minutes walk to the embankment, there is a grocery store nearby. Comfortable rooms, tea, kettle, water are in the room. The breakfasts were generally remembered as much as possible: there is a large selection and the menu changes every day. Cappuccino/Oriental coffee can be ordered for a fee. It's nice that dinners can also be paid for on a day-to-day basis (700).
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January 19
A wonderful boutique hotel in the heart of Sukhum city. A small hotel, convenient for families with children, there is a clean, heated year-round pool, the pool is not deep, about a meter, which is convenient for independent swimming and children's games (we had 2 children 6 years old), while parents relax here in the lobby.
Children can also leave on their own to change into a room, the rooms are clean, well-groomed, beautifully renovated, cleaning is daily, there are no comments.
The disadvantages of the hotel were not found, despite the fact that they were in different classes of housing.
I really liked the boutique hotel, we definitely recommend it for families with children and for young couples.
I also want to mention the delicious breakfasts and dinners and the pleasant, polite staff.
With gratitude, Liliana and Artyom.
01/19/2024
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September 20
A chic hotel, very competent staff, thanks to the chefs for delicious breakfasts and dinners, a large selection of dishes, clean rooms, everything you need is available, everything is very comfortable and not intrusive!
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April 5
Absolute delight!
You don't expect to receive service at the level of a 4* international chain hotel in Abkhazia.
It is decorated with great taste, with an unusual style on each floor! Friendly, courteous staff. The room is clean, tidy, with clean linen and towels. Well done!
A separate ode to the kitchen! God, how they cook! We took breakfast and dinner, a new menu every day! Insanely tasty, varied, made from high-quality products! Guys, your kitchen is a masterpiece! We thanked the chefs separately.
You will be in Sukhum - only Garuda.
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September 17
The hotel was recommended to us and we did not regret in the least that we came here. Everything is fine here: from the reception itself to the rooms. Friendly girls at the reception, the waiters in the restaurant are wonderful, the food is delicious, varied, fresh, there are fruits and pastries. The rooms are pleasantly located, the rooms are cleaned every day. The sea is 10 minutes on foot, on a straight road, the beaches are clean
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April 6
Great hotel. Friendly staff. Thematic design of each floor. Upon arrival, a compliment from the bar in the form of red wine. The breakfasts and dinners are varied and very tasty. My daughter got up at 8 a.m. just for breakfast. Khachapur from the hotel is the best in the city. There is a small outdoor heated swimming pool. For those who are on a healthy lifestyle, in the morning, as a refreshing water treatment is just right.
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May 15
I definitely recommend the hotel. For those who are not afraid of hiking, as it takes 10-15 minutes to walk to the shore.
Great rooms, spacious. The linen is the cleanest.
The breakfasts and dinners are beyond praise. Varied and delicious, respect for the chefs.
The girls at the reception are always ready to help.
Right in front of the hotel there is a shop, a bakery and a fruit stall, which was very pleasant.
I recommend it, thank you for a pleasant vacation
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March 21
The full off-season download speaks for itself. Clean, stylish, comfortable.
The breakfasts are amazing, thanks to the restaurant's kitchen team.
The staff is very attentive.
The location is good, a little further from the center, but close to the embankment, 8-10 minutes on foot and to the central market, the same 10 minutes.
And if you need to get somewhere, then a taxi from the reception is called in a couple of minutes and payment is made by the meter.
The pool was working, it was small but cozy)
Good luck!
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July 13
It's a wonderful place.
Friendly staff, high-quality service. Very tasty and varied food (buffet is suitable for all types of people).
The rooms are pleasant, well cleaned.
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December 8
The hotel is clean, everyone seems to be kind, but if the girls work / try, the men in the hotel are parasites. I will note the waitress Milana- the best of the team, the rest are absolutely indifferent. Requests are fulfilled after the 3rd/5th reminder.
The most terrible moment is the place of food. To take a clean plate, you have to bend down to knee level. There was often dust in the dishes. The food is edible, but too European. It was expected that there would be more local cuisine than sausage for breakfast.
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March 21
Now this is our favorite hotel, I lived in it with two children and my mother. Very helpful and kind staff, kitchen (buffet and not only), delicious and varied. The room is spacious, the view from the balcony is beautiful, the room is cleaned and clean at a good level, there was everything you needed, a good hair dryer in the bathroom made me very happy, because for me it is important, I did not take my hair dryer on this trip and did not regret it. In addition to the restaurant, there is a beautiful veranda, where we were most often, a lot of live plants and everything is very beautifully decorated. In general, we rested both body and soul.
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July 1
Great hotel. Friendly and courteous staff, room cleaning every day, buffet meals, everyone can choose according to their taste. I definitely recommend it! I wish prosperity to all the hotel staff!
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November 19
A nice hotel with an individual style. Good breakfasts (buffet style), half board can also be ordered. Good location.
If you book, plan immediately for the entire duration of your stay. I had difficulty extending my stay for a day or two due to the high occupancy of the hotel.
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April 22
This is a great option for Abkhazia, we will come again. Half board for 5+ I appreciate everything within Abkhazia, the hotel itself, cleanliness, service and attitude, everything is great! Of the cons, sound insulation, noisy neighbors can be heard very well and slamming doors in the hallway, as if on the head. Half the night everyone goes back and forth and slams the doors to the room from the bottom of their hearts, if it doesn't close if you close it more quietly. I hear everything in connection with the presence of a child on vacation, whom I put to bed at 21 o'clock. The beds are comfortable, the linen is of good quality, but not as white as we would like, the towels are also grayish, there are spots. The room is standard, there are slippers, bathrobes. In general, there are 5+ for Abkhazia
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September 25
An excellent hotel with high service.
I would also like to note the chic and expensive interior, thanks to this, it is very pleasant to be in the hotel.
The restaurant has very tasty food, expensive dishes.
The staff is very helpful and diligent. The bartender is very attentive and sociable.
The rooms are clean, not smelly.
The room has everything you need:
slippers, bathrobes, safe, mini-bar, kettle, water, dental kits, individual shower kits, kettle and tea, beach towels, air conditioning.
Among the disadvantages: a shower stall with a curtain and audibility in the rooms.
If we are in Sukhum, we will definitely return.
Many thanks to the owners of the hotel for creating such an atmosphere in Sukhum.
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July 3
Good afternoon! In my opinion, one of the best places to relax. Amazing people are working. Attentive, polite, considerate. The kitchen is amazing. I didn't stop once. And every time I didn't want to leave. I recommend it!!!
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