Total 4. For a lot of little things that can and should be cleaned. For example, the toilet paper basket is broken. The pedal cannot lift the lid. I don't want to do it with my hands, they put it in a bag. They didn't throw it in the toilet. There are deposits under the bed. We even found a jar of cucumbers;) There was more, but I won't mention it, maybe it's just me who was so lucky. And this will greatly spoil the impression.
Breakfast solid 4. Every day something new. Separately, I would like to highlight melons. We took melons every day at the bazaar, and they tasted better at breakfast at the hotel.
The reception staff is 5 with a slight minus. All issues were resolved very promptly and friendly. Minus for the inability to work with email. They respond in 3 days. Only one of my two letters was answered. And the question was important! At first, I thought that everyone in Uzbekistan was responding like that, but no, now in Samarkand and here the hotel was very promptly conducting correspondence.
Clean, friendly staff, tea, coffee, delicious breakfasts in the room, very cozy hotel and good location. In the backyard you can swim in the pool, relax under the baton bearer.
The hotel is excellent, everything is at the highest level, the rooms are spacious and cozy, there are all personal hygiene items, good mattresses on the bed, and this is the most important thing when traveling for a good rest, friendly staff, definitely 5 stars
Nice, small hotel.
The impression is good.
The staff may not be fully trained in the high quality of service provision, so there is no pressure on them.
Breakfast is monotonous. It 's not quite fresh on weekends. 🙃
The pool with cool water is wonderfully refreshing. Always free))
The room was cleaned after several requests and reminders))
It is better not to move into the first floor. The noise from the reception at night.
Nice, clean hotel! The restaurant did not have half of the menu, but this is a common thing in Uzbekistan. The rooms are on the ground floor with high ceilings. 103 room is good, for a couple or a couple with a small child. Taxis were willing to come to this part of Tashkent. The supermarket is across the street. There is an ATM, but the exchange rate is bad. And of course the pool, a big plus for it 👍🏻👍🏻👍🏻
Great hotel. It looks like a Turkish 4*-5*. The staff is very polite and helpful, always ready to help. Clean, bright. WiFi is available throughout the hotel. A nice bonus is the presence of a sauna and a hammam. Metro and shops are within walking distance. Decent value for money. I recommend it to those traveling in Tashkent.
Really, a great hotel. I think this is the case when you do not expect and do not pin your hopes, but you get more than.
Nice facade and great rooms. There is a swimming pool and a SPA. Delicious breakfasts.
Nice, friendly staff.
There are no disadvantages, only advantages.next time we come, we will definitely stay at this hotel.the breakfasts are awesome. The staff is polite.The rooms are clean.everything is within walking distance.We were also given a discount card for the next visit
Guests arrived, booked 2 rooms in this hotel, check-in everywhere from 2 p.m., but their rooms are not ready even at 5 p.m., when asked by the reception if there is a guide, they include ignorance, even the complaint book does not exist.
Single room 800 thousand On the ground floor, more or less. On other floors, single rooms have irregular hexagonal shapes. The feeling of disproportion, it seems that you live in Papa Carlo's room
Everything was great, the location is in a very good place, the staff is welcome, the breakfast is super, the pool, the sauna is everything you need to relax, thank you very much by the administrator for the warm welcome.
Excellent hotel, does not correspond to 3 stars, pulls for more. Very friendly and good-natured staff, nice, cozy room, excellent location.
I will definitely come back again
The hotel is clean, everything is new, no unpleasant odors characteristic of hotels. There is even an outdoor swimming pool. I was the only one who went to fitness during the two days that I was there)).
Excellent breakfasts. I didn't go to the restaurant for dinner.
The disadvantage is that they forgot to bring shampoos, gels, soap to one of the rooms, and in the other room they were half empty! After I asked to bring shampoos, no one immediately ran to bring them. There was no time to make a scandal - they used their own funds.
Yes, more! There were no working scales in the hotel to weigh the bags.
I hope they fix these joints next time!
Great hotel. The rooms are spacious and cozy. Clean, comfortable and cozy. Everything you need is in the rooms, delicious breakfasts. Friendly and courteous staff. For this price, I recommend it!
It 's a long way from the airport by local standards . 30 minutes, but there is a place to eat delicious, even very tasty! Barbecue. We slept well, everything is new, the truth is sometimes done anyhow))) but for tourism and work it's the best! Thanks!
It's just an amazing hotel. Excellent fresh rooms , all necessary accessories, helpful staff. The breakfasts are also very tasty, there are always suitable dishes
Excellent hotel, nice staff. I was very glad that I chose this hotel.......I advise everyone ....... I will always check in here......many thanks to all the service staff.
A great new hotel. Polite, helpful staff. Very clean. WiFi is available throughout the property. Shops and metro are within walking distance. It looks like a Turkish 4*-5*. A nice bonus is the sauna and hammam. I recommend.
Overall, the hotel is not bad. Clean, courteous staff. When booking through Booking and before leaving a positive review from you on Booking, taxi service is free at the airport.;).
The hotel itself should think about breakfasts, they are of the same type - groundhog day;). Otherwise, everything is OK.
Nice hotel, clean. Cards are accepted for payment (you can pay via St. Petersburg), and local currency. The breakfast is standard. It takes 12 minutes by taxi from the center.
I found out about the tourist fee at the entrance to the room. This was not mentioned at the time of booking. Which I didn't like a bit.
You also need to know that a glass of wine is not a glass, but 100 grams. In the wine list it is indicated as a glass!!!
A brand new hotel. Everything is new in it. But not just new, but quite expensive and at the same time designed in the same style. In the style of a good decent hotel, say, Dubai.
Initial doubts that since the hotel is new, it is possible that something else will not be completed or work properly, but no, in fact - nothing like that.
You can see how everything is thought out. How many little things and details — and all according to science, Apparently the project was originally implemented by professionals from the Hospitality industry. Which, to be honest, is a rarity for Tashkent so far.
Very friendly and friendly staff: it is clear that people are trained, professionally, but they also try their best, they want to do their job efficiently.
Everyone is friendly and whoever meets, everyone will help on any issue, and it does not matter if the issue does not relate to his competence directly: you will not have to look for the right employee yourself, they will find him according to your task and everything will be solved in the best way and with a pleasant mood. You are a really important and valuable guest for them. That is, when there is the right school multiplied by the hospitable nature of the local people, this is the result 👍
I did not think that I would have to describe my feelings about the hotel in this way, but damn, it is written by itself and certainly the guys deserved fair reviews with their attitude.
As for the rooms (I have already lived here in two different ones and will definitely come again, only here), there is no point in describing them in detail. It's just that everything is new, high quality and stylish, like in an excellent European hotel. Yes, what is important for us, at least, is that there are no "smells"❗️
No. Just fresh air.
The wonderful hotel is the best in the area to get closer to the U.S. Embassy. Taking a taxi to the center is not expensive and fast. The hotel itself is very clean, cozy in a European way, delicious breakfasts and especially coffee! Friendly staff, ready to fulfill any request.
There is a gym and a sauna.
A fresh hotel, a good hammam and massage. The breakfasts are standard, machine-made coffee beans. The staff is trying hard. One big THING - our room was on the 1st floor - you can hear everything from the reception
The room prices are very expensive! They do not correspond to the real conditions and description! For such a price of 1,300,000 soums, I would better recommend the Velara hotel, which is located just up the street. This is a real hotel! The service and conditions are excellent!!! Contact Davron at the reception. You won't regret it!!! 😊👍🏻👏👏👏
A hotel is like a hotel. 3 stars. Book an iron in advance. Spa for 4. There is a basik. The breakfast buffet is monotonous. Numbers, like nothing, what
Comfortable and cozy room; excellent service; delicious breakfasts; cleanliness in the room. The windows of my room overlooked the courtyard, the view of the roofs of the houses, silence at night.
Very poor service . The hotel is on the outskirts , the rooms are tiny , but new . The staff is full of kids who don 't solve anything . The breakfast is mediocre , if something is over , do not complement anything . At night , the reception called several times , woke up by mistake . I left a negative review on the booking - the hotel wrote , threatened
Nice, new hotel. The staff is polite. I was comfortable.
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Olga
Level 4 Local Expert
December 23, 2023
I just stopped by, but I already like everything. The room is cool, modern, large panoramic Windows, large balcony. I am generally delighted with the SPA, Jacuzzi, hammam, sauna. I'll try breakfast tomorrow, I hope I won't be disappointed either
This is a very new and fresh hotel. The only one who literally saved us during the natural disaster in Tashkent. Yes, they had heat, water and a generally comfortable place. The price includes a very decent SPA, good breakfasts