Freshroom Cleaning Company
Address
Business hours
Open until 18:00
Directions
Ploshcha Jakuba Kolasa
1.57 km
Krapotkina
340 m
Features
Window and glass cabinet washing
Delivery
Dry cleaning at home
House calls
Cleaning services
Carpet Cleaning
Gift certificate
Types of cleaning:wet cleaning, general cleaning, ironing service, daily cleaning, comprehensive cleaning, window cleaning, cleaning after repair, cleaning after construction, vacuuming, one-time cleaning, urgent cleaning, dry cleaning, current cleaning, dry cleaning of upholstered furniture, facade washing
Promotions:discounts, promotions, special offers, bonuses, gifts
Dry-cleaners:leather and suede, furnitures, carpets
Cleaning object:house, flat, kitchen, shop, office, bedroom, toilet
Information verified by owner
157 reviews
May 20
We ordered a general cleaning of the bathroom and kitchen. We bought into a lot of positive reviews.
Orders are accepted and processed very quickly and professionally.
A few days in advance, the manager contacts you and asks if everything is in force. Customer focus is on top.
2 cleaners come to you, look at the front of the work and then you can be free for a fairly large amount of time (around 5-6 hours).
We had problems with washing the shower stall and facades in the kitchen.
Everything was washed, everything seems to be fine, but tomorrow it was a sunny day - and it turns out that the painted facades were washed with something scratchy, like the sink. It's not very visible on a wet surface, but when it dries up, it's a fiasco.
When asked in the messenger what we will do, the company just reads and does not answer anything, customer orientation disappears and ..... silence.
I'm happy for people who are lucky, but there are also stories like mine. People don't care what they clean or what they do, telling life hacks on Instagram about cleaning.
And so here's my new life hack - take a hard sponge and remove everything you see before removing paint, varnish, coating - and VoiLa, fat, stone and scale are gone.
Classic business: a beautiful wrapper, a beautiful entrance and, as in life, an ugly exit of a little brown color))))
See original · Русский
2
September 12
We ordered a general cleaning, moreover, we contacted the administrator in ADVANCE to explain all the subtleties and details, where and how to clean it. We were asked to send us EXPERIENCED cleaners, as the cleaning was going to be big. Having met with the cleaners on the day of cleaning, we ADDITIONALLY conducted them around the apartment, stating all the requests and requirements BEFORE starting work. After the time expired, the apartment was rented at about one o'clock in the morning and in a terrible, dirty condition (photo attached). After our indignation, we agreed to come and continue cleaning the next day. One of the cleaning girls apparently had no experience at all in cleaning (wherever she cleaned, there were stains, grease and dirt and had to be cleaned again), nor in communicating with clients (behaved unfriendly, even rude). The dirt was not cleaned in even the most easily accessible places: with them, we had to take a damp cloth and run it over the surfaces to remove dust, showing that they had not been cleaned there. We will never order freshroom services again.
See original · Русский
1
May 31
I rarely write bad reviews, but I can't pass it by here. I ordered cleaning in the apartment I was moving out of. There is no furniture at all, except for kitchen cabinets and a chest of drawers. Firstly, we agreed at 10.00, the cleaner was HALF an HOUR late without warning, I had to call myself and clarify if everything was in force at all. I have clearly calculated my time, there is a truck under my house and waiting for me to transport things, as a result, I had to overpay the movers because of this situation. Secondly, the cleaning took 6 hours!!!! In a one-room apartment without furniture!!! There was no general cleaning, but I paid for the cleaning of the balcony and the window in the kitchen. The balcony was not cleaned, the windows were not washed. By 4 o'clock the landlady of the apartment came, and the toilet and bathroom were not cleaned and the corridor too. This is for 5.30 hours!!! I do not know what I paid for
See original · Русский
3