We had our annual company retreat at Four Seasons. Most of the things were very good to excellent. The only negative things I found are: internet is very poor and breakfast is very poor quality. The rest of the resort is really good. I highly recommend the Four Seaons.
The level of the recreation area is excellent. The impressions are only good, my daughter liked it, which is a priority for me. We will definitely come back. The rooms are clean, warm, and all bathrooms are available.
There is a kettle, but there was not enough tea set (tea, sugar...). But these are small things.
The food in the cafe is very tasty.
We came here for the first time, to Nauryz. Due to the holiday weekend, it turned out to be a little more expensive, but in general, we did not spare the money spent. The rooms are cozy and clean. There are both indoor and outdoor pools. You could only bring a barbecue, a cake, fruits and baby food with you, which is why you were worried about the local food. But after having lunch at the cafe, we were pleasantly surprised by both the prices and the portions - very tasty. It is also worth noting that due to the force majeure, instead of three families, two went and, accordingly, rented only 2 rooms instead of the three booked, but at the reception they transferred the deposit amount to the account of 2 rooms without any problems, as a result, they did not lose anything in money.
P.S. In honor of Nauryz, pilaf, kurt, baursaks were distributed for free and a show program was organized.
The territory is large and well maintained. Cozy rooms, clean water in the pools, there is a shop, cafe, sauna, sauna on site. Indoor and outdoor pools. I advise you to travel with children or large companies.
Everything is great here!!! Complete relaxation, access to outdoor pools around the clock (the water is sooooo warm))), sauna until 23 is included and indoor pools in the Spa, cleaning is exceptional, and lunches are simply magical!)))
The room is nice, the music set is weird, the pools are good. Breakfast is quite modest, boiled eggs are cold. There are dirty dishes in the hallway for an hour and a half, after those who ordered food in the room. There is no water or tea in the room. It's slippery around the pool, the territory is not heated, and therefore the water freezes immediately. It was quite crowded on weekdays. There is a store on site, the prices are quite high.
The advertisement says that there are drinks in the minibar in the room. In the end , there was nothing . For such a price , they could have provided at least drinks . The prices for the kitchen and in the store are simply off the charts . There are not even tea or coffee bags . There is no water to put in the kettle . The water in the store is like an airplane wing. For 116 thousand for two , it 's kind of very modest . We will definitely not go to this place anymore .
The hotel is at the level of the foreign four. Advantages in everything, starting with the staff and ending with meals. Cleanliness, comfort, varied and delicious menu.
Everything was great there. A small pool of boiling water. Who knows how long you can stay in the water in time???
In winter it can blow. I was in late autumn after my back was seized. Be careful. Take care of yourself.
We arrived on the first day! After the Eco park recreation area, this area is more comfortable in terms of living conditions, the pools are slightly smaller and there are fewer of them here, although the bathrobes are clean, they are all torn and with holes, but nevertheless we are completely satisfied, although at a price and not cheap for 2 adults and 2 children I paid 102,000 per day! There is no zoo like in Eco Park, there are also no water slides! I would come back here again sooner yes than no, but next time we'll go to the All Season and see what's there
Good day! I would like to share my impressions of the recreation area. Take popcorn and drinks, we'll sit down more comfortably, because it will probably take a long time to read the writings.
We decided to come as a family to the hot springs (date from 06/19/2024 to 06/21/2024) and check into the hotel after the fact (without armor). Since we have already been several times and mainly in the All seasons recreation area (we always booked before), but there was no place there and we decided to look for it in the vicinity and with good reviews. My wife found this place Four Seasons. We came here, the very first thing we saw was a parking lot with a canopy + a large one and a charger for electric cars (like so to speak). There is a large stage, good equipment, a spa center, there are gazebos and an evening bonfire with benches, a sports and children's playground, pools with different temperatures, a good spa center, pools are cleaned, in general, the hotel and the territory of the institution are 4 out of 5 (minus 1 point due to the stuffiness at the reception and in the cafe)
And now let's start with the meeting of the guests, there is no one at the reception, they waited 5 minutes or more, then a woman came (she turns out to be the cafe administrator), but she didn't really know and called the reception staff on the radio. The room was stuffy, although the air conditioners were on. It was even more fun when we checked into the room, the door was open and there was a bucket with a mop, although the time was after 14.00 (the rooms should have been ready). We rented a room with 2 double beds, with a private terrace and a view of the pool area, the room is spacious and with all amenities, the cost per day is 52000tg. And we checked in for 2 days and a summer discount was valid if from 2 days and more than 20%. As a result, 83,000 came out. Two disadvantages - 1) there is no HOT WATER (ate ate warmed up) And the water pressure is very weak, 2) they do not give water, there is a kettle and two mugs in the room, there is no tea or coffee (for such amounts of money for rooms), maybe I do not know something or do not understand, just like it would be a small thing, but noticeable. For example, in All seasons it is cheaper at times and they give water every day and there is coffee / tea in the room, as well as breakfast and lunch on weekdays (buffet and everything delicious, as well as in cafes and corridors it is cool everywhere).
In the sequel...
During lunch in the cafe, the waiter guy talks quietly and did not introduce himself, and also the smell of sweat reeked from him, which spoiled my appetite, they ordered guira tsomyan for me, ganfan lagman for my wife and manta rays for my daughter, dishes from 5 points 3, ordered a drink fanta and it was without gas, and asked to replace or call the administrator and she replied, it's not my fault, but the supplier's, although they are responsible, once they accepted the goods, etc., and here we are in general, after not being satisfied, the administrator removed the fanta from the order. And breakfast is terrible, how is this possible for such money for rooms, and then not a buffet, but a choice. Only tea and compote, but where is the coffee the big question?! Also, the waiter did not finish listening to the order, accepted it, and although the wife said wait, I'll call my husband and find out what will happen. His wife asked him what types of breakfast there was: only one porridge (rice), boiled egg, omelette, fried eggs. She just said boiled aloud, although she just said wait, and he had already punched the order. We ate as I changed the order, that's what we need. In short, the impression of the meal was not very good and the WAITER stank of sweat as well as yesterday, then the cafe was stuffy, the air conditioner was on and did not cool down from the word at all. I ask you to take action about this waiter, all the guests felt the stuffiness.
On day 2, we decided to have lunch and dinner elsewhere, outside the hotel (we went to a cafe in Chunja itself)
As a result: we had a good rest, except for these nuances with food and with the waiter.
Do not judge strictly, it is purely my objective opinion and observation.
Everything is great, I really liked it, the food is delicious, the water is warm and hot to choose from in different pools, someone does not have enough slides.
The service is at the lowest level, the staff is generally slow, they asked for money for a fucking barbecue, although they rented a house for 500 thousand tenge, it's a shame!!! I don't recommend it, it's better to go somewhere else.
A great place, comfortable beds, pools with different temperatures, lots of channels on TV, Wi-Fi connection at a very good level. Halal, so you can bring alcohol with you. But, the kitchen is just lying on the floor.., it's sad, the food is impossibly tasteless…
Everything was great. Breakfast is a bomb.
The hotel is better than many in this district. I would like it to be even cheaper of course
We should come up with more entertainment.
Alcohol is not sold.
You can have your own barbecue , barbecue is a separate payment
It's a great place!
Comfortable rooms, everything is very clean and cozy. Friendly staff, customer-oriented. The kitchen is delicious, timely delivery considering that the complex is complete. Several pool locations, indoor and outdoor.
I liked everything. I told about the shortcomings at the reception. I won't repeat it here. I believe they will fix it.
The price tag is certainly too high.
Finally, everything was cool, we came again, had a great rest, everything was at the highest level, good rooms, excellent service, everything is beautiful
The food is mediocre. Otherwise, a good base. Clean, freshly renovated, helpful staff. The pools are being cleaned. Bathrobes and towels are provided. But it's better for children to take their own with a hood. If it's cool outside, then you need to get out of the water quickly (
Excellent clean rooms, regular cleaning, courteous staff, delicious cuisine. The pools are cleaned twice a day. We are very happy with the rest. Special thanks to the manager - Akim.
Delicious food, warm pools, polite staff. The rooms are clean, large, and comfortable. There is a spa center. The store is not bad, there is a PS4. A play area for children.
Of the +owls, only breakfast, the rooms are very cool, we wanted to withdraw money for chocolate in the refrigerator, which we did not take, it's good that we immediately took a video review of everything at the entrance. The water was dirty
Every year I relax in this beautiful recreation area and I am happy to come back again! Thanks to the managers and staff for their hard work and attitude towards people!
We had a rest with a guy , we really liked it . Cleanliness , delicious cuisine , good mood music💕
A small but well-maintained area. The girls at the reception are pleasant, the waiters are attentive. The linen is snow-white, the robes, the towels are too. A very pleasant stay!
We approved a hearty breakfast , we couldn 't even finish it .. there is only a very small minus... The porridge is too sweet.
Thank you, we will come again!
It was the first time, to be honest, I am more than satisfied. I liked it so much that I didn't want to leave.
The rooms are cozy, clean, the bed linen is snow-white, smells nice, the room has disposable hygiene products, 4 towels, bathrobes, air conditioning, TV, bedside tables and a table with drawers, as well as a coffee table. There is also a telephone for communication with the reception, a cafe. There is a minibar with drinks.
We had a separate access to the pools, a small veranda, very convenient.
There are 2 large pools with warm water and a depth of 1.6 m, 1 children's pool 70 cm, the water is hotter, and 1 pool with steps for comfortable sitting, the water temperature is about 40 °
The pools are clean, so mechanical cleaning was carried out from large debris, which was not much.
The cafe has good cuisine, the staff is polite, they don't cook very fast, but it's worth it.
It is advisable to replenish the menu)
There is a shop on site, small but still very convenient.
In general, I am satisfied with visiting this place and will recommend it.
We took a cottage for two days.
1. Parking in front of the reception, on the territory, you should not worry about the car, it's cool.
2. The reception is modern, the service is good, they helped with luggage, ordered food directly to the cottage.
3. Cottage number 3, the location is good, none of the guests interfere with each other, music is practically not heard in the room, it is relatively quiet at night, there is noise either from the hood or from the boiler room, there were ants in the cottages, while they were poisoned and they immediately died, the floor was partially covered with dead ants At the same time, the floor was cleaned after our arrival at our request and on the second day the same story with ants, I hope this problem will be eliminated. Inside there is a sauna and a pool with hot water, the children were delighted. The bed was not quite clean, there was black hair under the pillow. Minibar, karaoke, dishes, shower, sun node everything is fine.
4. The outdoor pools are beautiful, clean, with hot water, everything is fine.
5. A restaurant without alcohol, you can bring your own, it's cool, they don't poison you with cheap drinks, you can choose what you like to your taste and purse. You can not bring food with you, you can take everything on the territory of a minimarket and a restaurant, there is everything you need. Unfortunately, the food is not as varied and not as tasty as we would like. We took a lamb kebab, the entrecote is hard, it does not chew, the wings were delicious, the cheese did not like it, fatty, the meat is not stewed, burnt, tough, in general you do not need to order it and in general it is better to remove it from the menu. Delicious suiru lagman, meat on a roaster, pizza with an interesting dough, the drinks were good.
In general, I liked everything, except for the little things. The Internet also failed, Wi-Fi was not stable, mobile Internet catches every other time.
Everything is fine! The rooms are cool, the pools are just great. The only thing is that breakfast would be a buffet, otherwise it would take a long time for the waiters to bring (
Everything is at the highest level, but I would like everything to remain at a high level, the cleanliness of the pools, the floor coverings near the pool. You need to pay attention ..
In principle, I liked everything. There are not enough waiters to train up a little, add menu sheets, there are not enough for everyone. The bar was closed in the morning. The music is very loud near the pool, they asked to turn it down several times, after a while it was loud again.
The pools are clean 1.5 m, 1.6 m large, in large pools the water is chlorinated. Children's 70 cm. Hot 1.5 m with steps.
There is no alcohol, you need to bring it with you. The prices on the menu are at the level of Almaty.
Everything is clean and fresh.
We were in September 2022.
There are 2 breakfasts to choose from - fried and boiled (eggs, sausages, vegetables, bread ) semolina and rice porridge are also available.
Good design, everything is fresh and clean. The water in the pools is clean, the water temperature is comfortable. The staff is very polite, the cuisine is delicious. The prices are too high, but it's not a pity for such a service!