I always apply only to Photoprop. The guys will tell you and show you the technique, advise you on the best options suitable for your purposes. Everything is clear and professional. Super! I recommend it!
Fotopro.by saved my nerves and my camera.
After one of the shootings, I saw dust on the matrix. Unfortunately, I didn't have time to make an appointment to clean the matrix before the next shoot, so I decided to blow the dust off myself with a pear. When that didn't help, I decided to brush it gently (it was a bad idea). The matrix looked like it was scratched after all the manipulations. I called the studio where I usually cleaned the matrix, and they told me that they couldn't help me, and the matrix would have to be changed and it would be expensive.
In desperation, I tried calling Fotopro.by and it was the best solution. A nice girl answered me and said that I was very lucky that the master was in the office on his day off. After that, she handed the phone to Alexander, who calmly and clearly explained that there was a high probability that nothing terrible had happened. Just in case, he asked to take and send photos of the matrix. After receiving the photo, he wrote that he was waiting for the camera in the office for further action.
It took many times longer to get to the office than Alexander fixed my joint. Literally within 5 minutes, the matrix of my camera returned to its perfect state.
What I want to mention in a separate line: polite and pleasant staff, prompt response to a request, careful attitude to the client and individual approach, reasonable prices.
I can say with confidence that I will return both for cleaning the matrix and for renting equipment.
I wanted to rent a hard drive for a few days, I thought this company was engaged in providing a service in a similar field of activity, I called the number listed on the website, a girl answered the call and said that this company could rent an external drive.
When trying to arrange a lease, I was refused, when my friend and I tried to arrange the rental of a drive (worth 10p per day) for her document, the girl began to ask questions about her personal life (are you aware of the responsibility?Did you know that your friend tried to arrange a lease and was refused?, for what purposes do you need a storage device?🤦🏼♂️, etc., etc.), the actions of the landlords looked unprofessional, focused only on their personal desires and did not look like what is called a service that is focused on its customers who bring them money.
It seems that landlords are more interested in their personal desires than in providing comfortable communication systems for people to whom they declare themselves as those who can help them with this or that equipment, roughly speaking, it feels like you are in a diner or a canteen where you may be denied service unreasonably based on your personal beliefs.
What happened in the end, I asked why we were being asked personal questions, the answers to which, even if they were, would not have any legal force, we replied that their questions were meaningless and concerned only us personally, to which we were answered with a question (are you familiar with the rental rules on the website ? )
We replied no, we were told that the website contains information that the company may refuse to provide services without explaining the reason.
Instead of (as is customary in the modern civilized world) giving their buyers a document with a list of agreements and conditions in a two-way form so that the tenant could get acquainted with the full list of lease conditions, the landlords behaved like savages voicing meaningless questions that also do not concern the landlords.
As a result, the time was wasted without success for us.
But at least now we know that contacting this company can waste time.
Their competitors helped us solve the problem, which, unlike this company, simply silently provide high-quality service without stupid and empty questions.
I won't write which company we took the equipment from, but there are only a few on the market, good luck to everyone, I hope you will manage without such a sad experience and I hope the Fotopro administration will change its policy regarding what is called service, otherwise you will be doing so-so and the rest of the people will leave just like us interact with those companies that focus on the interests of those who bring them money and not on some personal fetish.
Fotopro is, in my opinion, the most competent team in the field of photo/video rental in Minsk, and perhaps in the country. The guys have very adequate and progressive views: on unforeseen situations, deadlines; and payment. A solid technical base and the level of technology is at an altitude.
Personally, I have solved all the issues.
The atmosphere is high during your stay and interaction on request, you were treated to coffee a couple of times, you can relax on the couch and learn a lot during this time.
For example, I once asked Alexander for advice, this is their director, for light, I felt as if I had tasted water from a source of wisdom, the type is deeply immersed in the topic.
And I also like working with Sergey, he always fulfills agreements, is a reliable type, speaks in essence and it always turns out to be profitable with him.
I recommend working with guys, they're all handsome; it's okay
Good rental
There are many different types of equipment
The staff will prompt and check everything so that there will be no surprises in the future.
Thank you so much for the cozy evenings!)
Polite staff, human and sincere attitude. A large selection of equipment. Professional knowledge of information. Quick solution of any issues. Responsiveness.
Perfect service! The owner will always tell you and advise you on the best solution. This is not the first time I have applied. If there are hitches, the issue is quickly resolved. I am confident in them, so I calmly plan my shooting.
Great guys who helped solve a lot of problems related to video broadcasting. We consulted on the entire range and selected the equipment for my purposes. And they also threw on a lot of adapters, jumpers that I might need to realize myself as a filmmaker. I will definitely contact and recommend the guys. Since few people in Minsk will tell you in detail about this craft more than they do.
I went into this wonderful place, looking for light in my gloomy life. So they not only showed me what they have and what will help me in my situation, but also told me how to use these miracle devices. I have never seen a more open communication and desire to help a client anywhere!
A great studio for holding events with watching videos. Excellent equipment: sound, screen, the ability to broadcast online.
Caring staff, ready to prompt and set everything up. Very emotional. Thanks
I have taken the equipment for filming only twice so far, but both times I was very satisfied! The last order was for my first wedding shoot in another city. And I was very worried that everything would be in working order and reliable. The guys gave me a consultation and explained in detail how to use everything I need. I was delighted with the communication and service! I will definitely come back again ♥️
A huge selection of photographic equipment. Nice prices. Friendly staff.
A great opportunity to get acquainted with different types of equipment without investing in their purchase.
I am addressing the guys for the second time. An hour and a half before the shooting, one of the camera slots stopped working. They quickly helped me solve the problem. I recommend the company with confidence and thank you for your customer orientation! thanks to you, the number of gray hairs on my head has become less :D and there are 1 more beautiful pictures!
Many thanks to specialist Alexander for the advice on autofocus on sony. He understood my situation, explained it clearly and in an accessible way, and gave recommendations on how to resolve the issue
A place that stands out not only for high-quality, fast services, the choice of the most convenient rental location, but also an atmosphere of kindness and humanity) 🤍
I liked the quality of service. A large assortment. This is not the first time I have applied. Once we rented, we broke one of the equipment, treated it leniently, found where to buy the part.
They helped a lot when choosing a projector for the event, considering that I took it for the first time and I don't know many nuances.rent for a day, but I took it the night before and returned it the next day in the morning, so I managed to set up and install everything without haste.in general, thank you very much!
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evergreenseyes
Level 5 Local Expert
June 27, 2024
I applied here for the first time to rent a flash on Sony, the guys quickly found the right one for me, told me how to work with it, consulted, in general, a very reliable service for renting equipment) I advise everyone, from the bottom of my heart, and I wish the guys more cool customers!)
Excellent rental, cool equipment, assortment and service.
They will always tell you and prompt you for new items! I recommend it to everyone, the guys are pleasantly surprised by the attitude!
Wonderful guys work there. They will always help and help out if the equipment is needed very urgently. The equipment itself is always in excellent condition. If there are any issues with a certain lens, for example, they will always say that it is better not to take it. There is a convenient parking nearby, it will not be difficult to put a car there
I took photographic equipment to an important event for me, and I was satisfied. They picked it up, advised it, and filmed it.
I am pleased with the presence of quite rare cameras and lenses.
The guys also have a lot of additional equipment, so please contact us.
I took a projector and a screen. Two guys, more than adequate. If you don't know how to use it, they will show you and tell you.
PS: And yes, if you have official overdue debts, then you probably won't be given equipment, especially expensive ones. Therefore, do not waste either your own or the guys' time
The most professional team of people who know their business. They will tell you, show you and set up all the necessary equipment. The widest selection of equipment, both photos and videos.
I periodically contact FotoPro and always remain very satisfied🙂
Suits EVERYTHING:A wide range, rental price, quality of equipment, quick registration without collateral, convenient location.Consultants will always help with the choice and give professional advice.In addition to all the advantages, I would like to say that the attitude and approach to the client is very humane.They always make concessions, they also make discounts (to regular customers!). I used to apply to different rental offices, including there is something to compare it with.For myself, I have made a choice and I advise you.
The world-famous video production KSART MEDIA recommends this cinematic rental. We are impressed by the intelligent work of the staff and the availability of all kinds of professional equipment to implement strong projects for our luxury clients.
The friendly and kind-hearted staff of the company will always help with advice and adequate prices for renting photo and video equipment for amateurs and pros.
The guys at photopro are really pro: they are well versed in technology and helped with everything. This is not the first time I have addressed them, I am always satisfied. The price-quality ratio is better than anywhere else (I had experience with other companies).
A great rental that I recently discovered. If Eugene had not helped to choose a camera and an object, the shooting would have been covered with a copper basin😃
A separate plus for the location, in the very center of Nemiga, 5 minutes from the metro and the guys. The guys even gave a permanent discount.
Fotopro, in my opinion, is the best rental point in Minsk. In addition to a wide range of products, professional advice, good condition in which the equipment is provided, they also contact the client to answer all their questions before renting, instantly, this is one hundred percent one of their advantages
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Show business's response
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Anonymous review
September 10, 2020
Many thanks to the guys from Fotopro.by We promptly sent the equipment to Brest, everything is in excellent condition, they will always help you choose the equipment, take into account all your wishes, very affordable rental price, Thank you!!!
Very positive customer-oriented guys! Excellent service, fast registration, pleasant prices.
We just cleaned the lens from dust for THANKS. Good luck to you!
Attentive, professionals in their field! From the first contact we went to a meeting. After each request, a lot of positive impressions always anticipate expectations!!
No queues, they will always tell you about the equipment and competently consult
Special treatment for each client
I took the lens from the guys. I was surprised that everything was so simple. Thank you. Well, you need to book in advance! I recommend it, I will contact you.
I am very glad that I took advantage of this organization! A large selection of equipment, affordable prices and nice guys)
We helped to find the lost information from the flash drive, for which I say THANK YOU VERY MUCH!
Fotopro.by ❤️liu