I look at the reviews, I'm not the only one who has encountered such a problem.they refused to provide services without explaining the reason, the request to give a book of complaints was also refused,as much as possible I do not recommend this place to visit and waste your nerves and strength, it is better to go to another place with a good and polite staff.
25.08. I took a photo for my son's documents. First, the staff leaves much to be desired. The second one for 12p received one photo on Viber and an email. I was shocked, no one warned me in advance that printing photos is not included for 12p. It was not indicated anywhere that the photo would be in electronic form and that an additional fee should be paid for the printout. When I asked about the printout, they replied to pay another 6p. It's disgusting if they had warned me right away, I definitely would not have given such money for the electronic appearance of one photo! It turns out she gave money.
They refused to perform the work without explaining the reason, and upon request to provide a book of complaints, they were also refused.
I do not recommend this place.