ForteBank
126 reviews
February 22
Great space for art exhibitions and nice coffee shop.
January 15
The bank is modern and technologically advanced. I especially like the quality of the service — they communicate professionally and politely. The office itself is decorated in a modern, cozy, comfortable way.
See original · Русский
April 16
I would like to express my gratitude to Gulnur Zhumabayeva, an employee of ForteBank (8A Dostyk St., Astana), for her professional and very attentive attitude to the client. For more than two weeks, I could not close my current accounts in dollars and dirhams, the application gave an error, referred to outstanding fees, and no one could explain or do anything. I have repeatedly contacted the ForteBank branch (Astana, Kuishi Dina str., 31), to no avail, I contacted the ForteBank branch (Astana, Tashenova str., 17) to no avail, the support service at 7575 signed in impotence and only by contacting Dostyk 8A my question was promptly resolved.
See original · Русский
December 17, 2024
The employees answering the calls have very low qualifications. The information provided does not correspond to reality. I have never contacted this nedobank. For two weeks, a robot calls every 15-20 minutes, notifies about a debt (non-existing) . The operator accepts the official claim, but nothing changes....
See original · Русский
1
1
July 27, 2024
I work at the fort Bank. Thank you for the wonderful service and the managers are all smart. Super bank. I really like Hal. There is always something to admire. The exhibitions are interesting and the building is unusual. I like everything.
See original · Русский
May 8
I am serviced very often in physical and legal departments. Managers everywhere are great. I really like this department. Spacious and fast.
See original · Русский
August 21, 2024
Hello, I would like to note the fairly good work of the employee of okno14 Akhmetova Ulzhan, she is so attentive to the client's questions, who resolves the issue positively on the spot, is very patient, very pleased with the professional attitude of people to their work, and this instantly improves the image of the organization. Ulzhan, thank you!
See original · Русский
2
October 15, 2024
A disgusting service from the distant past
I use a FORTE bank debit card. A few days ago, the application refused to perform any external operations from the card (transfers, payments) without any official notifications from the bank. That is, the bank actually blocked my money on the card. In any normal bank, the issue is resolved within a maximum of a couple of hours by contacting the support service. But FORTE Bank is not so simple as to allow its customers to get back control of their money. When contacting the call center, the client learns that the bank's specialists not only cannot help fix the problem, but they cannot even name the cause of its occurrence. The only answer that the call center knows is to contact the department. Arguments that a person works in another country, not even a neighboring one, and to a bank branch 5,000 km away. well, it can't appear in any way, they cause sympathy from the bank's operators, but they do not entail any real effect. The mantra is unchanged - "contact the department." Appeals to the official email addresses of the bank and through the application form on the website - well, as if it were also like a wall. The answers are 0. At the moment, the situation has not been resolved and, apparently, will be resolved by formal legal means. In general, the impression is that the bank is either stuck in the nineties-noughties with its level of service, or consciously adopts the practices of those years, squeezing the money of its customers.
See original · Русский
1
July 26, 2024
Convenient bank premises. There are many ATMs available around the clock. Vernissages and other events are held in the same building. There is a coffee shop. There is an entrance with heated steps. It is important that they are not slippery in winter.
See original · Русский
March 6, 2024
An account with all funds was illegally blocked under the pretext of financing extremism and fraud, although the card was issued as a salary card and nothing besides the salary was received there. At first, the transfers were blocked without explaining the reason, the support also refused to explain anything, he began to write to them everywhere about this blocking in order to figure out what the reason was and what documents needed to be provided. No one answered my requests, and 3 days later they sent me a notification of a unilateral termination of the contract. That's how they blocked all my funds while I was abroad :)
See original · Русский
1
March 24, 2024
Super bank. Polite and professional staff. Experts in their field. And the bank's products are very convenient. There is a safe deposit box around the clock, which is very convenient for use 👍
See original · Русский
April 21
Fast service, courteous staff, one of the best banks.
See original · Русский
May 6, 2024
Very polite staff!Friendliness towards customers, everything is clear and fast!Thank you very much for the good impression you left about yourself!!!
See original · Русский
November 23, 2023
I am rarely served in banks, so I cannot compare the banking system, but the fact that the service in this bank is not something that is below the baseboard, and he died, I was convinced by my own experience. The loan processing took 1.5 months, the managers were not aware of the legal casuistry of the legal department, so they had to make several documents that were not necessary (no one takes into account that it costs money), they waited 3.5 hours for the money to be issued, apparently there was no cash in the bank, because as soon as the collectors came in, soon the extradition was carried out. This was the first and last time of contacting this bank.
See original · Русский
2
2
December 3, 2024
Comfortable office , friendly staff, universal services
See original · Русский
November 20, 2023
In general, managers are trying to help with the solution of the issue. I like this branch. But I often notice that the machine that issues coupons does not work for them. Therefore, it is often necessary to ask who is the extreme, and to figure out whether the released manager is competent in your question or not?.. I left my car near the mosque for a long time and only recently realized how to drive into their parking lot. But there are not always places there. There is still a gallery in the building itself, I like it.
See original · Русский
March 10, 2024
Professionals in their field, And it is very convenient that there is a natarius on the 2nd floor.You can also have a snack . Each client has their own approach
See original · Русский
2
April 1, 2024
The worst bank in Kazakhstan. Avoid a kilometer away and do not open your cards: they block accounts, blacklisting them, sending letters of happiness, although their managers will be happy to open the card and tell you that everything will be fine.
See original · Русский
1
July 15, 2024
Non-residents (including Russian citizens without a residence permit) there is no service here as of July 2024! Keep in mind. Otherwise, it is an excellent department
See original · Русский
1
March 17
Terrible bank! I can't get through! they only call from the answering machine!
See original · Русский
1
1
April 12, 2023
The long wait and queues are sad. When you get to the manager, the mood improves. It is convenient that there is a coffee shop with a good assortment and, in general, you can brighten up the wait with a drink or a snack. Because of the long wait, I want to give 3 stars, but working with the bank's staff increases positive emotions.
See original · Русский
1
March 19, 2024
My favorite bank. I wish him prosperity and success in the market of Kazakhstan. Excellent service, friendly managers, everything is thought out to the smallest detail.
See original · Русский
1
October 19, 2023
Excellent Bank , for Solo card customers , generally excellent , individual service and support for transactions 👍
See original · Русский
1
August 3, 2024
We quickly opened an account. I can't tell you about the service yet, but the client manager is responsible....)))
See original · Русский
April 7
The style of the building is beautifully designed
See original · Қазақша
December 17, 2024
Interest rates on loans are high
See original · Русский
1
September 28, 2024
A normal Kazakh bank of the second level, with its disadvantages
See original · Русский
1
September 30, 2023
Very convenient parking not every bank can boast of it friendly staff in the legal department are always ready to help
See original · Русский
December 12, 2021
A Good Bank. Excellent location.
A large branch with many amenities. There is its own parking for customers, a large number of waiting areas, there is a place to have a snack, you can also spend your leisure time in the gallery.
See original · Русский
3
February 17, 2024
Convenient location, pleasant and competent staff
See original · Русский
May 15, 2024
There are very few specialists in the Kazakh language. It is very inconvenient for a Kazakh citizen who speaks the Kazakh language.
See original · Қазақша
1
May 3, 2024
All my questions have been solved. They treated me very loyally, although I do not have a Kazakh face and a pseudo-coincidence with the sanctions list. I remember about the photo in the questionnaire. I'll come back and take a picture.
See original · Русский
1
November 17, 2021
A luxurious office. On the ground floor there is an art gallery for everyone. Very luxurious. There is also a cafe. I recommend a visit. Well, you can also become a bank customer. The bank is reliable, which is very important
See original · Русский
3
June 1, 2024
Good app, good service... but... not for Russian citizens
See original · Русский
December 4, 2021
The exhibition at Fort Bank is always beautiful, the current exhibition is very interesting and incredibly beautiful. I strongly advise everyone to visit it. A real rest for the eyes
See original · Русский
3
September 13, 2024
Top bank reliability tower!!!
See original · Русский
October 16, 2022
Top-level service, a good banking product line, a good application for both individuals and legal entities!
See original · Русский
3
May 9, 2022
Sometimes managers are very polite, and sometimes they are not. In Business, there are few people in the hall, it seems, but I have never waited less than 1.5. For some reason, it took a very long time. I have not seen this in other banks.
The mobile app is a constant torment. Moreover, both for retail and for Business. Please hire normal IT specialists already.
See original · Русский
3
October 1, 2024
Couldn't Send ;-)
See original · Русский
November 1, 2023
Polite service. There were no queues at the time of visiting
See original · Русский
1
July 12, 2022
There are many ATMs and kiosks. There are few places for customers to park. Tariffs and conditions for products are often changed for the worse.
See original · Русский
3
August 10, 2024
I don't recommend it. Very bad
See original · Русский
1
January 25, 2024
Polite and attentive staff
See original · Русский
1
May 21, 2024
The first available bank, where it turned out to exchange rubles for tenge, then returned to the same place
See original · Русский
November 24, 2021
The best of the best!
The most beautiful bank, and the only one who has cards with free transfer to other banks 😍
As a legal entity, it is a pleasure to be served there. In my personal experience, it is much better than Caspi and Sber.
See original · Русский
3
October 17, 2024
A great bank
See original · Русский
October 16, 2022
They do not open an account without a passport and without an employment contract, nevertheless, they issue a money transfer, which slightly compensates for the shortcomings.
See original · Русский
1
July 6, 2024
Polite staff
See original · Русский
1
June 14, 2024
Beautiful paintings in the art center at the bank, but the exchange rate is not the most profitable
See original · Русский
July 18, 2022
One of the most technologically advanced banks. Excellent service especially on the Solo program
See original · Русский
2