You can't go in to see it, I bought it blindly for a month. The condition of the showers needs to be improved, the application crashes frequently. We need our own towels and gel. No coolers, no pool. I liked different group classes, especially stretching and fit boxing, but the boxing room is small. In general, the economy room is for students, cramped though round-the-clock. I don't know, though, who would want to lunge at night). It is better to keep an eye on personal belongings, there may be theft in blind spots. A murky unsubscription system. You cannot delete the card data yourself in the application. It is unclear how to be sure that you have unsubscribed and will not withdraw money. Take the admin's word for it along the way. I decided to choose a more comfortable room for myself.
Great club! I've been visiting it for two years now! I like the coaching staff, the design of the club and the equipment, and of course the place! Running on a treadmill with mountain views is super!!!
The hall is good, but that's what really spoiled the impression: they advertise as their advantage that you can freeze your subscription at any time, but when I asked for it, they told me to provide PROOF that I was really injured and could not practice.
Cool room. Round-the-clock. Vending machines with the preparation of sports drinks (protein; BCAA; carnitine; energy). 4 boxing bags. The cardio zone is just huge. The view of the mountains is simply fascinating. The coaches are great. A bunch of challenges every month, earn points for participation and victories. Points can be calculated in Fitshop. Conclusion of the contract and payment - all remotely via the Caspian Sea. In general, everything is very advanced, I recommend it to everyone!
The design of the fitness club is not well thought out, to get into the pool you need to leave the building and go around, and if it's winter and you're of course with a wet head. In short, I'm not going there. 👎🏻👎🏻👎🏻
Excellent gym, well equipped. Very cool administrators, they will always prompt, tell and answer any question. When buying the first subscriber, a free training session with a trainer is given, you can sign up for anyone through the app. I signed up with coach Jeanne, I was very pleased, I see the results two weeks later.
It is very important that the guys of the coach give their best. Even with 1 person, they will be engaged from the heart, without freebies. All the coaches are very beautiful, fit = you look and admire. A very good stimulus in front of your eyes. I really like it, I'm a beginner, but I already want to become the same beautiful person outwardly.
Great gym, good staff. I really like the cardio area with panoramic views. A good and convenient system for buying sports drinks and buying a subscription. The phone that you always keep with you is perfectly able to contact the physical equipment of the club.
They debit money from the card without warning!
I do not advise anyone to get involved! You can't cancel your subscription, they require you to write some kind of statement.
Pure fraud!
Further in more detail:
I bought a monthly subscription. It is not possible to pay in cash or by QR. Only through the mobile application, where you must enter your bank card details. I studied for 3 weeks. After 17:00, the gym is crowded, very stuffy. The cardio zone is normal. But if iron is important, I do not recommend it (at least simulators).
On the next day, I came to study during the day - they say the gym is not working, come tomorrow (supposedly they install lockers). To the question "why wasn't they warned?" the administrator said that in the mobile application, there is a section with news in which there was news about repairs (that is, you need to log into the application every time and check if the hall is working now? A very strange approach, especially for fitness, which positions itself as 24/7). At that time, other people also approached me, who, like me, did not consider it necessary to clarify each time whether this institution was working. Alas, everyone had to go to another fitness center or go home. After that, I decided not to visit this hall.
Everything would be fine, but after a while I receive a notification from the bank about the debit of funds from my card from this fitness. I immediately write to support, to which they reply that I allegedly signed some kind of offer. And they throw off quotes from the contract. My request to cancel the subscription and refund the money requires a written statement! My card data is not available in the mobile application. I did not give consent to the storage of my card data.
As a result, we had to block the card and issue a new one. The money was not returned. If you don't want to repeat such an attraction of unprecedented generosity, then just go to a decent fitness.
A great sports club! 3 floors! There is a lot of space in each of the halls: a gym, a fitness room and individual training rooms!!!
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Natalya P.
Level 10 Local Expert
September 30, 2023
Before the pandemic, there was a chic club, pool, massage, the view from the windows is gorgeous. But, they have reconstructed and now the standard sports club, the main exercise equipment in the basement. The pool was removed. Economy class sports club.
What can I say, a favorite hall that pleases almost every day, innovative and modern. The price for such a hall is more than justified, although it is steadily growing.
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А
Анара Досмур
Level 5 Local Expert
October 5, 2023
The best gym in town!! Cool coaching staff, cool group classes. You can save points for attending classes .
An excellent range of new simulators. Three floors divided by zones. Spacious halls.
It is not very convenient that they do not give out towels. You have to carry it with you . But if you forgot, you can buy it at the bar. As well as water. I recommend a convenient mobile application.
NEVER CONTACT THIS CLUB!!!
Since February, we cannot get a refund for unused subscription days. They wrote a statement, replied that they would consider it within a few days and stopped just picking up the phone and answering messages (which they read). They wrote everywhere and to everyone, either they do not respond, or a standard unsubscription without semantic load, or we still have to wait. The club in Kostanay has been closed for a long time, there is nowhere to go to figure it out. Half a year of hassle and nothing. How can this happen in 21 years with such a large sports network? There are hundreds, if not thousands, of people like us, a bunch of outraged and tired people and their comments. We will write a statement to the Chamber of Consumers.
Extremely unsatisfactory work of the sales department! I wrote a statement about the refusal of the club's services due to the non-functioning pool. They promised to respond within two or three days. I waited a week. A week later, I had to go to the club again, because they don't answer the phone. I asked to clarify the situation with the refund. They promised to call back in an hour . Two days have passed- nothing!
Silence!
Before the pandemic, she attended the club for three years. I don't understand this attitude towards clients. Is it really that hard to get in touch?
They called back)) the situation has been clarified)
Even before the covid situation, the club was very good, but no one answered the phone during covid. They promised to open in October and provided 3 free months. Therefore, then somehow the new opening date turned out to be December. Well, God be with him, my perplexity arose after my request to refund the money for the subscription. Attention, I gave 300 thousand for a subscription, I was gone for 2 months, that is, 240 should have been returned to me. In fact, 130 thousand rubles were returned, although according to the contract, 30% of the amount was withheld in case of a refund. In general, deceivers and dishonest people, I highly recommend it.
A great fitness club for those who choose to be healthy and always be in shape. The panoramic view of the mountains is very inspiring and sets a good mood. The coaching staff is just great.
The gym is open. Cool location, still waiting for the pool (still under repair)
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Зарина Бекмуратова
Level 10 Local Expert
April 2, 2020
The pool is good, the fitness programs are varied, but the schedule is very inconvenient, you have to adjust in time, one day at one time, another at a completely different time. Meruert is an excellent swimming coach, she taught me and the kids how to swim. However, the children's locker room is a horror. There is little space and there are always no towels.
One of the best fitness centers in Almaty, if not the best. It will give a head start to many well-known Moscow centers, I say this as a Muscovite. Infrastructure, service, simulators, staff, everything is at the highest level.
The pool is small, but the gym is very nice. But in the hall there is a wall for climbers, to which there is no insurance, there are just pillows at the bottom, which do not guarantee safety. Also, the topmost stone (which you need to cling to) is poorly screwed and turns. Children may not notice and fall from there. Dangerous