Good afternoon! I was vacationing with my family in June 2024 at the First Class Hotel 5*. I really liked the kitchen, the territory, and the excellent staff. The sea is close, there are pools and slides, rooms are cleaned daily. We arrived early in the morning and immediately checked into the room (Gulnar's manager was at the reception) we arrived three times and she remembers everyone, issues are resolved immediately on the spot. The restaurant is clean, there is a large assortment of fruits, meat, cheeses, cakes. I didn't like the animation and the animators, it's the same every day, the contests in the evening are almost the same. A nightclub is open daily from 23 o'clock, everything is fine there, but there is little Russian music.
The hotel is not bad, it is a bit old and requires cosmetic repairs.
The food at the hotel is delicious. The chefs cook very well. The pools are clean. Cocktails can be made only during the course of the hotel. The pool bar is poured according to maxim, so that it immediately hits. It's not bad for a vacation for the first time. There are Russian animators, a disco every day. Alcohol in the bar is paid only after 23.00. We cleaned every day, far from Alanya, if you need to get by bus for an hour.
The hotel is very ambiguous, one of the most inexpensive in Turkey, of those that work all year round.
This implies certain pros and cons.
The hotel is suitable only for a very unassuming tourist who has not had experience of staying in higher-level hotels.
According to many characteristics, the hotel does not even reach the budget four.
Let's start with the pros.
This is food, there are no questions for the team of chefs, although at the end of my stay at the hotel, they began to be forced to save money, so in the future there are no guarantees that there will be good food.
The second plus is that the hotel is located on the first line with excellent views, but the plus is broken by bad windows, because of which many will not be able to sleep under the noise of trucks and street racers with sawn mufflers.
The third plus is that the rooms are quite large, which is good for such a budget hotel
There are much more disadvantages.
First of all, I would like to highlight the staff. Due to the fact that many people have been working for years, they completely lack subordination, respect for tourists and an understanding that guests come to them and they are the ones who pay salaries so that they do their job efficiently.
One of the most striking examples is the animator Hakan, he is completely disbanded, and instead of his work he is busy with his personal life, exclusively trying to seduce vacationing girls at the hotel and is noticed by many for repeatedly spreading rumors, which is definitely unacceptable for the staff, especially the lowest level.
While he is working at the hotel, I would strongly recommend that everyone not send wives, girls, daughters, sisters alone to rest at this hotel.
Another disadvantage is the poor condition of the plumbing and the general condition of the rooms
There are also questions about cockroaches in the dining room and rooms above it and stray cats in the hotel, which, it seems to me, have marked all the furniture in the hotel lobby.
I would also like to note the lack of normal operation of beachboys and hotel security, strangers often come to the beach, who litter, occupy sun beds and interfere with the rest of the hotel residents. I was even told by one girl about an attempt to rape her, right on the beach.
It seems that the management does not deal with the staff at all, but it needs to be constantly engaged, otherwise they stop doing their job efficiently and decide that they are the owners here, and not employees.
There is also no animation as such in the hotel, while there are more animators on the staff of the hotel than anyone else, there is not even a volleyball net, so the hotel is suitable only for spending the night and eating or for those who come here to get drunk, there are also enough of them here.
You can choose this hotel solely because of the low price of the tour, so that you do not feel so sorry that you went to it.
P.S. If the management would change some of the staff who shame and humiliate the hotel itself, then it would be possible to rate four for this money, but so far you can only put two points, solely because personnel