Good time of day. A few weeks ago, upon arrival in Makeyevka, I purchased the number of this connection. I came to get a consultation and decided to top up (or put it on the balance) I still did not understand your whole system, I went to the cashier, there I was completely confused either by the balance, or by some kind of replenishment, one thing is clear that I always replenish) Seeing this whole picture and seeing that I am not local, one of the telecom operators, having not understood the situation, brought down on me not quite adequate
the reaction in a haughty tone...I came to you for help, but I got a portion of rudeness. She said in her heart that when a normal Russian connection would appear, the response of the operator-head was "never." Well, what is it?- this is some kind of darkness, not a phoenix.
This is the BOTTOM, the only thing worse than this connection is the lack of communication, although with phoenix, this is also practiced very often. All their modernization, new towers, etc. this ... nothing is changing for the better. We are waiting for a normal Russian operator to enter, and Phoenix to go into the furnace with such improvements for the worse and higher tariffs...
The central office, however, does not provide the full range of services, they are sent to Donetsk, there are constant queues, and the speed of customer service may be higher.