Фатима
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Лдзаа
460 m
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13 reviews
August 22, 2024
We rested with Fatima and Laura, we really liked everything, a very nice, comfortable hotel, everything is clean, well-groomed beautiful territory, friendly attitude. Droplets, trampoline for children, recreation area, barbecue, tables. The rooms are good, new. The place itself is amazing, nature, clear sea, mountains, good beach. There are delicious inexpensive cafes nearby. Thank you so much. I recommend
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1
July 24, 2024
A great place to relax!!! The sea is 3 minutes away!!! There are pine trees on the beach and a very clean sea. There are a lot of people this year, but there is enough space for everyone. The hotel is very cozy. You come from the beach, and the room is cleaned, everything is clean. There is a shared kitchen, a lot of dishes, a microwave oven, a slow cooker, a large refrigerator. Very beautiful territory, roses everywhere. There is a shop, pharmacy, canteen and cafe within walking distance. Thanks to Fatima and Daura for the rest, for the hospitality. We will definitely come back again 🌸
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1
June 28, 2024
In February, we booked a room from August 16 to August 24, paying 10,800rubles for the reservation.
In May, we realized that my husband did not have time to return home, of course, we would not have time to go to the sea. I wrote to Fatima asking her to resell our room and return the money, as there are still 3 months left. I was refused or postponed to September, which also did not really fit, since we do not know the exact date when my husband will return. My last text message to her was on the 7th, "I'll ask who can go for us in August, if I find one, I'll write." I'm attaching the correspondence, all this time I was looking for someone who could go for us, if I couldn't find it, I went alone with the child.
Yesterday 27.06 we found (with setra) who will go for us and wrote to Fatima about it, to which we received an SMS saying that our reservation had been withdrawn a long time ago and other people would come there from 11 to 21. And that our money will go for a simple 3 days from 21 to 24.08.
Fatima took off our reservation without warning and made reservations to other people without warning, appropriating our money.
Do I recommend going to this person? THERE IS NEVER ANYTHING! In all social networks, I was added to the blacklist, and all my SMS messages were answered that I canceled my reservation, although there is not a single hint of this in the correspondence.
What if we had come on these dates? We would have just been kicked out, and it would take more than 10 hours to drive.
And also, based on the correspondence, you can see that the number of days, the amount, as well as the numbers cannot be changed. Allegedly, some kind of program chooses numbers there, a person with a notebook is overeager, there is no humanity and there has never been!
She decided to delete the correspondence for June 27, but everything was saved on screen recording.
An unscrupulous person, I DO NOT RECOMMEND IT!!!
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