I ordered a burger delivery via the Glovo app. Glovo accepts the order, specifies the delivery time at 21:45-22:00. Then the miracles begin, a message arrives from Yandex Delivery, the delivery time is completely different, Glovo constantly reschedules time.A notification arrives, "the courier has picked up your order and is heading to you," as a result, 40 minutes pass, the Yandex Delivery courier calls me, says traffic jams everywhere, delivery will take another 24 minutes, I started talking to him about the quality of products after such a delivery time, he "-Then you can refuse delivery", that's what I'm doing (loshara😂, I had to wait for a win from Fart, take a picture of the quality and share it in stories).
The miracles continue, I start to deal with Glovo, they redirect me to the restaurant, then to Yandex delivery, as a result, everything comes to the point that when ordering, they note that the restaurant can use its delivery. To the question, then, what is your (Glovo) responsibility, there was no answer🫠
As a result, no burger, no money. The restaurant translates the arrows to “Glovo”, they are to “Farsh”, the arrows move back and forth. Subsequently, Glovo contacts me and asks a question
- "You get your money back" *** sparrows, so you don't have to ask, but return it without talking.
I didn't say anything, they didn't return it to me.....
The moral of this story, be attentive to the orders in the applications .......well, choose the right restaurant to order.
You can order burgers, but the order is not delivered to the desired address. I left my number so that they would call me back. It's been 2 days, no one has called. What kind of business is this when you don't need customers?
It's simple..DIVINE
This is the best burger joint in all of this
The shopping center cooked me a burger for 15 minutes, five of which I waited for the potatoes to be made for me. Five stars are well deserved. But we would like more milkshakes there…
I made an order, a notification came in the application that the order was delivered.It hasn't been delivered, and I can't reach you by phone. You need to write reviews for all food outlets so that managers will notice. I will not order any more and I do not advise others. The order number on the receipt
Great atmosphere, delicious burgers, a yummy crunchy cucumber that you will be offered with a burger. The prices are slightly higher than in regular burgers, but it's worth it.
We forgot the second burger in the order, we came up ourselves, when we were tired of waiting, we found it in a stack of ready-made burgers, but of course it was already cold. Thanks to the manager - they fixed it quickly, it's a pity of time only.