This cafe is very quick to cook lunch. I really like the burger and the meat delivery is very bistro. Everyone go ahead and eat the burger meat. All the best.
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Евгений Николаев
Level 7 Local Expert
March 9
Disgusting delivery, the worst service imaginable. Ordering through the Mincemeat app is the last one in my life.
1. The delivery is just awful. The courier was an hour late. Support lied for 45 minutes that he was "about to arrive." As a result, the food arrived icy cold. You could have ordered ice—cold burgers right away - the effect is the same.
2. Complete chaos in the assembly of the order. One burger wasn't served, and there's no signature cucumber. Apparently, quality control is something from a parallel universe.
3. Absurd "solutions". Refund the money for the burger or send the courier again? What's the point? To wait endlessly again and get another cold burger?
This company does not know what a service is. Delivery is a disaster, support is empty promises, the food is icy. Don't waste your time and nerves.
Delicious burgers on a delicious bun. But bacon is not chewed in burgers, and additional cheese for an additional fee is not felt at all (apparently a very thin slice is added).
High-quality, juicy, delicious burgers, and the staff are polite, the atmosphere is great, all the dishes are good.Waiting time is about 5 minutes.There are a lot of drinks.
Great double cheeseburger, I love it! Consistent quality and cucumbers) but it's worth working on salads, stupidly cabbage in a puddle is not coleslaw)))))
The burgers are just as good as in other establishments of the chain. They stand like an airplane wing, but they are delicious. I took the "Corporate Party". Good.
The choice and price of drinks is depressing, but Minced meat is not about drinks
I made an order, a notification came in the application that the order was delivered. It hasn't been delivered, and I can't reach you by phone. It's been 1.5 hours. The point of Alma-Ata is Mega, Franchisees do not respond, I wrote a review on all channels, it remains only to write to Arkady.
1:0 is not in favor of the client.
We were with friends at 4. Everyone's cutlet was badly overcooked. I have been to Mince Meat in Moscow several times. In general, as for me, these are different establishments in terms of the quality of cooking.
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Юрий Кривошеев
Level 13 Local Expert
October 8, 2022
A good representation of minced meat,
Among the features: a special burger "Almaty burger" (photo from the menu attached)
There was no mustard and cap on the tables, and they didn't put a cucumber on me, but
As soon as I asked about the cucumber and sauces, I was kindly offered a regular cucumber and given a cap for free delivery.
The staff is very efficient. Thanks