They sent their parents to this sanatorium, they were very sorry for the promised transfer, they did not promise a 3-bed room, they did not talk to the manager of Feruza, she promised that everything would be fine and a triple room and a transfer, they even asked about the weather, said the sun was hot, the snow was cold, she lied, the reception staff was very rude, they offered a mattress for a third person, pays a lot of money and sleeps on on the floor on the mattress , it's just a nightmare , the rude people at the reception didn 't go to the meeting , they could have offered to solve this problem somehow until they called the main manager , he said that we would put a sofa , although the manager promised there would be a bed , but the parents were tired after the trip , moreover , there was no transfer , they caught a taxi to get there themselves the employees promise one thing , but in fact they answered the elderly in a rude way , I do not advise you to go there, the manager of Feruza is a con artist , the employees are rude , although they sent their parents according to reviews and advertisements on instagram , they really regretted it , probably corrupt reviews
A very good sanatorium resort with responsive and attentive staff, all very kind and well done, there are many guests from the CIS, and everyone liked it