Exline
32 reviews
November 12
They work outrageously! The express is delivered to Astana and Atyrau for 11 days! And this is not the first time! They are constantly being detained! Kazpost for 500 tenge gets there faster!
PS
A year has passed, it's November 2024, we got in touch with this company again, terrible delivery! They respond to requests by unsubscribing, they do not deliver during the time!
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October 25
A disgusting company that never picks up the phone! The courier has the parcel for several days and he does not carry it, feeds it with breakfasts and promises!!!!
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1
November 13, 2023
Delivery service, to say bad means to say nothing.this is just a mockery of customers.I drove from Almaty to Pavlodar for 20 days.1000 km.it would be faster on horseback.the package has arrived, no one notifies.you have to find out for yourself.I found out what time the office works, arrived, searched for an hour for a parcel to the client.I didn't wait because there are 12 people in front of me.you won't be able to get it until the end of the working day.I think that we need to close this service.the post office is doing better.
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4
November 1, 2023
I strongly advise against this courier service. Absolutely no customer orientation. We made an urgent shipment to Kazakhstan, at my expense. Sending came but no one deigned to contact, hot data was all. They just sit and wait for payment and then deliver it the next day. Really, upon receipt, it is impossible to notify the recipient about the arrival of the cargo and the expectation of payment. Horror...
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1
1
August 20, 2023
Terrible company, don't mess with it any time. Disgusting service and long delivery time as indicated on the exline website.kz does not fit. The parcel from Almaty to Kostanay must be delivered from 5 to 10 days after 20 days and it has not been delivered yet.
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2
1
August 26
Logistics company, it was nice to deal with them all in a timely manner and in order, I highly recommend it
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April 25, 2023
It's just awful!!! I've been calling for 2 days during the day and at least someone answered... The question is, dear ones, what are the contacts for if you don't answer?! And the fact is that in all cities of this company there is such a problem. If the management reads these comments, please be so kind as to take it under control!
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2
1
March 3, 2023
It's a disgusting job. The parcel from China to Kostanay arrived in 20 days, and it lay in the office in Kostanay for 11 days before being handed over to the courier for delivery. At the same time, two days earlier I wanted to pick it up myself, to which they replied that they had delivery to the address.... And you can't pick it up yourself.
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October 1
Good transport service
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September 29, 2022
never send through this courier service, the delivery was from Almaty to Kostanay region for 3000 tenge. At first, the parcel lay in the Kostanay branch for 9 days, then they handed over the parcel through hell knows who, they had to pick it up from someone at home themselves
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2
1
February 21
I pick up the goods from China, polite staff
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2
September 1, 2023
Excellent cargo. I receive all parcels intact and on time
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2
2
April 21, 2021
At work, they seem to have straightened out. We stopped constantly raising the price for delivery. I work with them because a standard package of up to 5 kg in Kazakhstan, regardless of weight, costs the same. In other companies, you don't know how much they will charge for a parcel until they weigh and measure it in all parameters.
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3
2
December 3, 2020
Disgusting service! They dropped the letter at the nearest Kazpost, and did not deliver it to the destination. I could have sent it by Kazpost for 2000 tenge instead of 8000 tenge. And they didn't even report it. The express letter was delivered for 5 days, instead of the promised 2. The worst courier company. We have worked with them for more than 3 years, at least some respect for regular customers. They've gone bad.
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8
August 25, 2022
In this company, disgruntled and arrogant couriers are so
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1
1
May 28, 2022
Quickly, clearly, without delay.
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1
2
April 23, 2020
Fast delivery of Exclain compared to other services, I am very satisfied (although there are disadvantages, but there are more advantages, I recommend)
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3
2
July 11, 2019
The disgusting job of the mail delivery company. I can't understand how, with Express delivery, it was possible to deliver a package from Almaty to Baikonur for exactly 7 days??? Despite the fact that the parcel was already in Kyzylorda 2 days later.... I DO NOT RECOMMEND using the services of this company to anyone!!!!!!!!!!!!!!
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15
August 29, 2022
Fast and reliable
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2
1
September 28, 2021
The guys are good at their jobs. Former colleagues
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2
3
March 18, 2020
The location is inconvenient inside the private sector, there are bad roads. There are also no roads on the territory, but the office is clean
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3
August 30, 2018
Couriers are simply not competent workers. I was not too lazy to go to another part of the city, as a result, I talked with the manager of all couriers, who was supposed to resolve the situation that happened to me and call me back. But in the end she didn't call back. From this it can be concluded that all employees are competent... I think I need to contact my superiors right away now
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11
3
November 5, 2022
Good company
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2
2
September 10, 2018
We constantly used the services of this company. We were unpleasantly surprised by the relative price for delivery during the last shipment of the goods. We will look for others. The market is large, there are many offers
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7
2
February 18, 2020
They work well with Russian partners, a reasonable price tag
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3
1
February 20, 2020
It is normal to learn Kazakh there are forms in the same language.
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3
2
August 13, 2018
A good company, sending a newsletter is cheaper than using regular mail and twice as fast
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4
1
March 1, 2018
Great service, wide coverage of the territory, reasonable prices.
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4
2
December 7, 2018
The staff is friendly, competent and I work without delay.
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6
2
March 23, 2020
Fast delivery
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2
November 10, 2018
Fast, cheap, convenient.
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5
3
December 9, 2018
Good courier service
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4
2