With regard to the point at this address: queues are constantly in place, the quality of service is three-fold (some staff are constantly on the phone with relatives, then with employees). With regard to the delivery service itself: delayed delivery times, violation of the deadlines for informing via SMS, the mode of operation on the site is one, and in fact another. And there is one answer to all of them..We apologize for the inconvenience
Terrible service, endless postponements of working hours, and sometimes the pick-up point does not work at all, it becomes commonplace for them to arrange weekends for technical reasons, I advise you to use belpost much faster and there are more pick-up points
We received a message about the package on Viber. 18.37. According to the schedule, the department is open, but at 19.22.I came and was refused an issue, citing that it was already closed. I asked for a complaint book, they refused me and closed the door.
29.02.2024.