They do not respond to letters about the refund of the advance payment. Although clause 4.9 of the contract stipulates that in case it is impossible to get an appointment at the Czech Consulate before 08/31/2022, the advance payment is returned in full.
It looks like scammers.
The 2019 academic year is VIP ! Upon arrival: they were met late, then with suitcases they offered to take the subway to the bus station (although they promised to take a car), there was also a late meeting in Brno, then an office, a nice conversation and an apartment. On the way, they begin to breed for bed linen (it is included in the contract), there is no iron! The clothes dryer is one for six people. The travel card was made for three days, registration with the Police for almost a month! Sightseeing tour without us (forgot to call) Phone: free SIM card full of ..., money and minutes and gigabytes ran out after the 3rd call! English under the contract began on 04.10 instead of 10.09, In short, if something is needed within the framework of the contract, then you need to go to the office every time and not the fact that they will help! after the payment, no one gives a shit about you! Going to the doctor is not possible at all, they suggest going to the pharmacy and buying medicines!!!!! Why insurance???? It was on these little things that this office seemed to earn such reviews for itself! After we figured it out ourselves, we found Russian-speaking friends who helped life get better! The study is still without complaints! Tip: push them constantly and everything will work out! P/S we haven't got to the doctor yet!
I used their services a long time ago. When this company was in its infancy. But I liked everything about them. Now the price tag in connection with several drops in the ruble is great for me. But I recommend it to those who can afford it.
We used their services in 2014. There are no complaints. At least, the company has fulfilled everything that was prescribed in the contract. I was surprised to read the previous review. As far as I understand, everyone has the same contracts and it clearly states in which cases the prepayment is refunded. And there was definitely no "changed my mind" clause in it. Good gentlemen, before investing money, well, probably everything should be weighed ten times, but if you have made this decision, then you do not need to shift responsibility for it.
Before you turn to them, think! My story began with the fact that 2 years before the proposed trip, I turned to them. At first they answered quickly, but after the prepayment they began to slow down with answers and communication.After a personal visit, the situation changed. But due to the changed circumstances, I decided to abandon the courses and sent an application for termination and refund for services not rendered. To which he was refused and to date they have not contacted (they do not respond by mail). Now I have to hire a lawyer to represent my interests (Now I will write on all forums in principle. Think about it!